Thank you for using GWN Cloud Application for AndroidTM. GWN Cloud app is developed to manage the network-based APs at anytime from anywhere with AndroidTM devices. This free app links seamlessly with APs registered in GWN cloud and those adopted in GWN Manager, it allows users to conveniently monitor and manage the wireless network established by GWN APs. The GWN Cloud app extends web features to AndroidTM device to allow you to manage the network and be productive while on-the-go: monitor Network/AP/Client status in different time periods, receive alert information as soon as alert event occurs, add AP to the network via phone camera scanning or manually fill in AP MAC and its corresponding password, monitor AP details including usage, event log and AP information, support AP locate for users to find its exact physical location and AP debug for problem-tracking, and much more. There is no purchase necessary to manage the network-based APs with the GWN Cloud app.
GWN Cloud application is compatible with most of AndroidTM devices running AndroidTM 4.0 or higher, including mobile phones, tablets etc. The application is available on Google PlayStore: https://play.google.com/store/apps/details?id=com.grandstream.gwn&hl=en
Once the GWN cloud application is installed on your android device, click on the app icon to start it.
Select EU-Zone or US-Zone if using GWN.Cloud server, otherwise if using GWN manager, select “Local Server”.
If using “Local Server” (GWN Manager), please specify the server address; for example: https://192.168.5.213:8443
Press “OK” to get to the login page, so you can enter your GWN Manager account and password as shown below.
The Overview page provides general information that can be used to monitor both access points and clients connected to them.
App and clients interface shows the status of the monitored Access points. Users can monitor the number of APs connected to their networks as well as the number of clients connected to each Wi-Fi Band (2.4G/5G).
From the Bandwidth usage and Clients count interface, users can monitor their bandwidth as well as the number of clients connected per time. The time range for monitoring can be set to Days, Weeks, or Months
The top APs, Clients and SSIDs, interface, displays the top APs, Clients, SSIDs based on the data/Bandwidth usage.
The access points (AP) tab displays the list of access points paired with GWN platform for each Network/SSID and allows users to add new GWN76XX access points.
The following table shows the requirements of Grandstream networking products GWN76xx GWN Management Platform:
Version of AP
To add an Access point to GWN.Cloud, the administrator needs two information:
- MAC address of the Access Point.
- Wi-Fi Password in the back of the unit.
There are 2 methods to add GWN76xx to the cloud using GWN App:
- Method 1: Adding New AP Manually
- Method 2: Adding New AP by scanning Barcode
- Locate the MAC address on the MAC tag of the unit, which is on the underside of the device, or on the package.
- Locate the Wi-Fi Password.
- From APs tab, click on buttonand select Manual Add, then enter AP’s information:
The following table describes required parameters to add new AP to GWN Cloud using GWN App.
Enter a name for the new Access points to identify it easily.
Enter the MAC address of the new Access Point.
Enter the Wi-Fi Password.
New Access Points can also be added to GWN Cloud by Scanning the Barcode from the Access point’s sticker using mobile phone camera.
- From APs tab click on buttonand select Scan Add, then point the mobile phone camera to the AP’s sticker.
Once added, the list of APs will be displayed on APs tab as shown below
GWN Manager detects the Access points that you can Adopt within the same subnet.
- From “Access Point” tab, click onbutton, and then the bellow screen will be displayed.
- Press “Adopt” so you can adopt the selected Access Point.
- The adopted Access Point will be found in the “Access Point” tab
Click on the top menu to list all the SSIDs/Networks, which can be managed by your account, then select a specific network to list the APs assigned to it.
For each AP, the application displays the number of clients connected as well as the data usage. Users can search APs by name or MAC address.
Click onto filter APs by data usage, Number of clients connected, Name.
Click on an AP to view more details about it and monitor it in real time. The AP tab contains 4 subsections
The usage tab displays a graph for Bandwidth usage and clients count monitoring for the selected AP.
Events tab displays the list of different events occurred on the selected AP, users can choose to display all events or filter them by the level (Critical, Major, Normal).
The info tab displays all the information related to the selected access points including:
The MAC address of the selected Access Point
The Model of the Selected AP
The firmware version of the selected AP
The local IP address of the AP
Status of the NET/PoE port
Status of the NET port
2.4G Radio Status
The status of the 2.4G Band
Channel Used by AP on 2.4G band
Number of clients connected to the AP using 2.4G band
Wireless Power (dBm)
Wireless power on 2.4G band.
5G Radio Status
The status of the 5G Band
Channel Used by AP on 5G band
Number of clients connected to the AP using 5G band
Wireless Power (dBm)
Wireless power on 5G band.
The GWN cloud application provides different tools to monitor and troubleshoot issues related to the selected access points. From the app users can locate the access points, run ping and traceroute tests between the AP and another device.
- Locate an AP
To locate the selected AP, click on locate icon, the LED lights of the AP will start blinking.
Click on Close to end the location.
The ping tool is used to ping a remote device from the AP to test the connectivity between them. To ping another device from GWN AP, set the target to the IP or FQDN of the remote device, then click on Run button, the result will be displayed in a new page:
Traceroute allows users to check the number of hops between the AP and a remote device as well all the gateways traversed to reach the destination.
Clients tab allows to monitor clients connected to a specific SSID/Network. This tab allows also to search for a specific client by its MAC or Hostname, and lists clients or Data Usage.
Click on each client to view its details including the following:
The MAC address of the selected client
The hostname of the client
The local IP address of the client
AP Channel distribution
The number of channels/Spatial streams used by the client
The access points where the client is connected
The connection time for the selected client.
Displays the RSSI in dBm
Displays the TX and RX throughput for a specific client
This option can be used to block the selected client.
The SSID tab lists all the SSIDs assigned to a specific Network and allows users to add new ones or edit existing SSIDS.
The steps below describe how to add New SSID from GWN Application
- Select the Network that will be used by the SSID from the top dropdown menu, then click on Add button
- A new tab will be displayed where users need to enter the following information
The Wi-Fi password for the new SSID.
Choose either to enable or disable this SSID.
Choose to enable or disable VLAN for this SSID.
Enter the VLAN ID if VLAN is enabled.
Users can edit SSIDs created either from the application or from the GWN Cloud webGUI.
- To edit SSID click on SSID name, a new tab with the SSID details will be displayed.
- Click on Edit button to have access to SSID edit section.
- Once edited click on Save to save the new configuration.
App Settings page allows users to check the information related to the GWN Cloud and GWN Manager account, support and the application itself.
To access App Settings, click onicon
The account tab shows the account name as well as the email address used to connect to the app, users can quit the app by clicking on Exit button.
The support tab gives information on how to contact the support for any technical assistance.
About tab shows the version of the app installed in your mobile phone. Users can also check for any new updates and upgrade the app to benefit from new features.
Click onicon in the top right side of the app to list all the alert notifications.
Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support.
Thank you again for using Grandstream GWN Cloud application, it will be sure to bring convenience to both your business and personal life.
This section documents significant changes from previous versions. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
- Added support for “Local Server”.
- This is the initial version for GWN Cloud Application for AndroidTM.