GXP1780/1782 - Quick Installation Guide

  • Updated on October 24, 2023
Precautions

  • Please DO NOT power cycle the GXP178x during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.
  • Use only the power adapter included in the GXP178x package. Using an alternative non-qualified power adapter may possibly damage the unit.

Overview

The GXP178x is a next generation small-to-medium business IP phone that features 8 lines with up to 4 SIP accounts, 200×80 pixel backlit LCD display, 4 XML programmable context-sensitive soft keys, 32 digitally programmable & customizable BLF/fast-dial keys, dual switched auto-sensing 10/100Mbps Ethernet ports (10/100/1000Mbps for GXP1782), integrated PoE, 5-way voice conferencing, and Electronic Hook Switch (EHS). The GXP178x delivers superior HD audio quality on the handset and speakerphone, rich and leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.

Package Contents

Phone Setup

Installing the Phone (Wall Mount)

  1. Partially secure the wall mount to desired position on the wall with mounting screws.
  2. Attach the wall mount to the slot on the back of the phone.
  3. Adjust the position and tighten the screw as necessary.
  4. Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (See figure below).

Installing the Phone (Phone Stand)

For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand (upper part, bottom part).

Connecting the Phone

To setup the GXP178x, follow the steps below:

  1. Connect the handset and main phone case with the phone cord.
  2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
  3. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet.
  4. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
  5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.

Tips for using the keypad

  1. To access the MENU, press the round MENU button.
  2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.
  3. Press the round MENU button to confirm a menu selection.
  4. The phone automatically exits MENU mode when there is an incoming call, the phone goes off-hook or the MENU mode is left idle for 60 seconds.

Phone Configuration

Configure the GXP178x using a Web Browser

  1. Ensure your phone is powered up and connected to the Internet.
  2. Press the UP button to see the IP address.
  3. Type the phone’s IP address in your PC browser (See figure on right).
  4. The default administrator username and password are “admin”; the default end-user username is “user“ and the password is “123”.

Configure the GXP178x using the keypad

  1. Make sure the phone is idle.
  2. Press the MENU button to access the keypad MENU to configure the phone.
  3. Select MENU-> Phone-> SIP-> Account to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.
  4. Follow MENU options to configure the basic features of the phone, for example: the IP address if using a static IP. For details, please check GXP17xx User Manual.
  5. Please contact your ITSP (Internet Telephony Service Provider) for additional settings that may be necessary to configure the phone.

For the detailed user manual, please download from: https://www.grandstream.com/support

This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.

The GXP178x is not pre-configured to support or make emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXP178x to use that service, and periodically test your configuration to confirm that it works as you expected. If you do not do so, it is your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP178X. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP178X TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

For Certification, Warranty and RMA information, please visit www.grandstream.com

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