GXP2200EXT - Quick Installation Guide

  • Updated on October 24, 2023
Warning

Please DO NOT power cycle the GXP2200 Extension Module during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

Overview

The GXP2200 extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each extension module has 20 programmable left and right buttons, supporting 40 Multiple Purpose Keys to be configured. GXP2140/GXP2170 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone.

The extension module is an additional accessory for the GXP2140/GXP2170 and is not included in the GXP2140/GXP2170 box.

Package Contents

Installing GXP2200EXT Extension Module

On the back of GXP2140/GXP2170 and the extension board, there are slots for the connector plate. Attach the connector plate between the slots for GXP2140/GXP2170 and the extension board.

  1. Apply the screws provided and securely tighten them in.
  1. Connect the extension board to GXP2140/GXP2170 via the EXT port using the RJ11-RJ11 cable.
  2. Install the phone stand on GXP2140/GXP2170 and the extension board.

Tips for using the GXP2200EXT

  1. Power up the GXP2140/GXP2170. The GXP2200 extension board will show the booting-up screen with version information and connecting status.
  2. After successfully booting up, the extension board will stay idle. Press and hold the Left key for 3 seconds to check the version information and status. Press any key to return to the standard display.
  3. Press the Left or Right key to switch between two pages if there are multi-purpose keys configured on both pages.
  4. Press the multi-purpose key to perform the assigned function.

Configuring the GXP2200EXT Extension Module

After the GXP2200EXT is successfully booted up and connected to the GXP2140/GXP2170,
the GXP2200EXT can be configured via the host GXP2140/GXP2170’s web GUI.

  1. Ensure the GXP2140/GXP2170 is properly powered up and connected to the Internet.
  2. Type the phone’s IP address in your PC’s browser.
  3. Login to GXP2140/GXP2170’s web GUI and configure Multiple Purpose Keys for Extension
    board 1/2/3/4 under web GUI->Advanced Settings->MPK EXT Settings;
  4. On the GXP2200EXT extension board, press the Left or Right button to browse all the
    MPKs’ status on different pages;
  5. For more information, please refer to the GXP21xx Administration Guide.

Refer to online documents and FAQ for more detailed information:
https://www.grandstream.com/our-products

The GXP2200EXT is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to purchase a SIP-compliant Internet telephone service, properly configure the GXP2200EXT to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXP2200EXT. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES, OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXP2200EXT TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

For Warranty and RMA information, please visit
www.grandstream.com

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