GXW4500 Series - Quick Installation Guide

  • Updated on September 13, 2023

OVERVIEW

The GXW450X series are E1/T1/J1 Digital VoIP Gateways that allow digital PSTN and ISDN trunks to be integrated with VoIP networks. By connecting the GXW450X series with a VoIP network and traditional PBX or E1/T1/J1 providers, businesses can drastically increase the amount of PSTN/ISDN trunks integrated with their VoIP network and the concurrent calls supported. The GXW450X series offers three models that provide 1, 2 or 4 E1/T1/J1 spans and support 30, 60 or 120 concurrent calls to cater to the VoIP needs of large and medium sized enterprises.

Precautions:

  • Do not attempt to open, disassemble, or modify the device.
  • Do not use a third party power adapter.
  • Do not expose this device to temperatures outside range of 0°C to +45°C (in operation) and -10 °C to +60°C (in storage).
  • Do not expose the GXW450X to environments outside of the following humidity range: 10-90% RH (non-condensing).
  • Do NOT power cycle the GXW450X during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

PACKAGE CONTENTS

CONNECTING THE GXW450X SERIES

Basic connections for initial setup:

  1. Connect one end of a straight through RJ45 Ethernet cable into the WAN port of the GXW450X; connect the other end into the uplink port of an Ethernet switch/hub.
  2. Connect the 12V DC power adapter into the DC 12V power jack on the back of the GXW450X. Insert the main plug of the power adapter into a surge-protected power outlet.
  3. Connect one end of the E1/T1/J1 cable provided from the service provider into the E1/T1/J1 port of the GXW450X; connect the other end into the E1/T1/J1 wall jack.
  4. Wait for the GXW450X to boot up. The front LCD display will show the GXW450X hardware information when the boot process is completed.
  5. Once the GXW450X is successfully connected to the network via WAN port, the Network LED indicator will be lit green, and an IP address will be shown on the LCD display.

USING THE GXW450X KEYPAD MENU

  1. Press “OK” key to start browsing menu options.
  2. Press “Down” to browse different menu options. Press “OK” to select an entry.
  3. In the menu option, select “Back” to go back to previous menu.
  4. The LCD will return to default display after being idle in menu for longer than 20 seconds.

CONFIGURING THE GXW450X VIA WEB GUI

  1. Connect the computer to the same network as the GXW450X.
  2. Ensure the GXW450X is properly powered on and displays the IP address on the LCD screen.
  3. Open a web browser on the computer and enter the displayed IP address into the search bar in the following format: https://ipaddress:portnumber
  4. Enter username and password to login. (The default administrator username is “admin” and the default random password can be found at the sticker on the GXW450X).

The GXW450X series are not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase SIP-compliant Internet telephone service, properly configure the GXW450X to use that service, and periodically test your configuration to confirm that it works as You expect. If You do not do so, it is Your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GXW450X SERIES. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GXW450X TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

Please download the user manual and FAQ for more detailed configuration instructions: https://www.grandstream.com/our-products

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