IPVideoTalk Account Configuration on 3rd Party Device

Updated on March 15, 2024

Users could configure the IPVideoTalk IDs using either SIP or H.323 Protocol on most popular brands of devices such as Polycom, Yealink, and Cisco and so on.

Configuration Steps:

To configure the IPVideoTalk IDs as SIP or H.323 accounts, users need to configure the options below:
- SIP/H.323 Account: Users need to configure the IPVideoTalk IDs as the SIP/H.323 accounts.
- SIP/H.323 Password: Users need to configure the password of the IPVideoTalk ID in the device.
- Server Address/Gatekeeper: Users need to configure the IPVT10 server address in the SIP Server Address option or as H.323 Gatekeeper.
Other SIP Transport/Port Configuration:
- If the SIP server port is customized port, users need to configure the server address with the customized port such as “IPVT10 Server Address: Port Number” TLS mode is recommended as the SIP Transport.
- SIP Registration: enabled.
- The SIP port configuration is 5060 (TCP, UDP) / 5061 (TLS), and if users want to configure the customized port for IPVT10, please configure the customized SIP port for this option.
Join into IPVideoTalk Meetings:  On the dialing interface of the device, users could input the meeting ID to join into the IPVideoTalk meeting.
- For some certain devices (Polycom and Cisco), users need to input “Meeting ID@IP Address: Port Number” to join into the IPVideoTalk meeting.

Here are the configuration instructions for some typical devices (Some devices require special configurations):

Polycom Real Presence Debut TM
Yealink VC400
Cisco SX20

CONFIGURATION ON TYPICAL DEVICES

Configure Polycom Real Presence Debut TM

Call Settings Configuration

In order to ensure the security of the call, it is recommended to enable “Encryption Mode” in the device. This mode will force the device to use TLS protocol as the SIP Transport, otherwise, the service cannot be used normally.

Configure SIP Account

Users need to configure the SIP account, password, server address (Users need to fill in the port number such as “IP:Port”), and SIP protocol (Set as TLS) in the device.

Configure H.323 Account

Users need to go through Web Interface → Server Settings → Call Server, and select H.323 as the Communication Protocol, then select “Enable H.323 Registration” option, then configure the IPVT10 IP Address into Gatekeeper Address and he needs to specify the H.323 Name which is the IPVideoTalk ID.

Dialing Operation

Users could input the “Meeting ID@IP:Port Number”to dial into the IPVideoTalk meeting.

Configure Yealink VC400

Configure SIP Account

Users need to configure the SIP account, password, server address, SIP protocol, and port number in the device. Users also need to configure “SRTP” option as “Compulsory”, “DTMF Type” option as “RFC2833” before using the device for IPVideoTalk services.

Configure TLS

When users set the “SIP Transport” as “TLS” in Yealink VC400, users need to disable option “Only Accept Trusted Certificates”, otherwise, the TLS connection will be failed.

Configure H.323 Account

The following configurations are necessary:

H.323 Protocol: Choose Enabled.
H.323 Account: Choose Enabled.
Gatekeeper Mode: Manual
Gatekeeper IP Address: Configures the IP address of the IPVT10
Gatekeeper Authentication Mode: Choose “Enabled” to enable authentication.
Gatekeeper Username: The username is the IPVideoTalk ID
Gatekeeper Password: The password of the IPVideoTalk ID

Dialing Operation

Users could input the IPVideoTalk ID on the dialing interface to dial into the IPVideoTalk meeting.

Configure Cisco SX20

Configure SIP Account

The following configurations are necessary:

SIP Transport: TLS ONLY
URL: IPVideoTalk ID@IPVT10 Server Address:Port Number
Login Name: IPVideoTalk ID
Password: The password of the IPVideoTalk ID → Address: IPVT10 Server Address:Port Number

Configure SRTP

In order to ensure the security of the call, it is recommended to enable “Encryption Mode” in the device. This mode will force the device to only use TLS protocol as the SIP Transport, otherwise, the service cannot be used normally.