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Call Center

Call Center

  • Call Center

    Today, many small and medium-sized businesses are choosing on-premises IT solutions, which will fit their special business needs. As for...
  • User Portal

    Other than the web interface access for administrators, Grandstream UCM6xxx IP-PBX series offer to each extension a “User Portal” allowing...
  • Call Barging

    UCM6xxx series support the “Call barging” feature allowing users to drop in on a live call. This call center feature...
  • QueueMetrics Integration

    UCM6xxx series have integrated QueueMetrics which is highly scalable monitoring and reporting suite that addresses the needs of thousands of...

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