GDS371x - User Manual

WELCOME

Thank you for purchasing Grandstream GDS3710/GDS3712.

The GDS3710 is an IP Video Door System that also serves as a high-definition IP surveillance camera and IP intercom to offer facility access control and security monitoring for buildings of all sizes. This powerful IP Video Door System offers a 180-degree video viewing angle for wall-to-wall coverage, has a built-in RFID chip reader for secure keyless entry, includes a built-in microphone and speaker to support intercom functionality, and offers alarm-in and alarm-out support for integration with existing security devices. The GDS3710 integrates with Grandstream’s free management utility software, GDS Manager, allowing RFID card information, video feeds as well as the device itself to be fully managed by this software. By being ONVIF Profile S compliant, the GDS3710 can be integrated with any third-party ONVIF-compliant surveillance or recording solution. Powered by an advanced Image Sensor Processor (ISP) and state-of-the-art image algorithms, the GDS3710 delivers 1080p FHD video resolutions and offers exceptional performance in all lighting conditions. It features SIP/VoIP technology with 2-way audio and video streaming feeds loaded directly to smartphones, SIP endpoints, and the GDS management software. The GDS3710 is equipped with integrated PoE for seamless installation, bright LEDs for illumination, a motion detector for security protection, a lighting control switch, and more. The combination of the GDS3710, Grandstream’s GXP21xx IP phones, GXV video phones, and Grandstream Wave mobile app provide a complete solution for access control, video intercom, and security needs.

The GDS3712 is a hemispheric IP Video Intercom System that also serves as a high-definition IP surveillance camera to offer facility access control and security monitoring for buildings of all sizes. Powered by an advanced Image Sensor Processor (ISP) and state-of-the-art image algorithms, it delivers exceptional performance without blind spots. The GDS3712 IP video intercom system features industry-leading SIP/VoIP for 2-way audio and video streaming to smartphones and SIP phones and the GDS management software. This system is equipped with integrated PoE for seamless installation, motion detection for security protection, a lighting control switch, Alarm Input/Output, and more . The GDS3712 can also be managed with GSURF Pro or any ONVIF-compliant video management system. It also offers a flexible HTTP API for easy integration with 3rd party applications and other surveillance systems. The combination of the GDS3712, Grandstream’s IP phones, video phones, and Wave mobile app provides a complete end-to-end solution for access control, video intercom, and security recording needs.

PRODUCT OVERVIEW

Feature Highlights

The following table contains the major features of the GDS3710 and GDS3712.

GDS3710/GDS3712 Features in a Glance

Technical Specifications

The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, and upgrade/provisioning settings for GDS371x.

GDS3710 Technical Specifications

GDS3712 Technical Specifications

GETTING STARTED

This chapter provides basic installation instructions including the list of the packaging contents and information for obtaining the best performance using the GDS371x Video Door System.

Equipment Packaging

GDS3710

GDS3712

Description of the GDS371x

Below figures show the component of the back and front view of GDS371x IP Video Door System:

GDS3710

GDS3712

Connecting and Setting up the GDS371x

The GDS371x can be powered using PoE or PSU:

Using PoE as power supply (Suggested)

• Connect the other end of the RJ45 cable to the PoE switch.
• PoE injector can be used if PoE switch is not available.

Using the power adapter as power supply (PSU not provided)

• Connect the other end of the RJ45 cable to network switch or router.
• Connect DC 12V power source via related cable to the corrected PIN of the GDS371x.

GDS371x Wiring Connection

GDS371x Wiring Connection

GDS371x Back Cover Connections

Connection Example

To connect the GDS either by using PoE or PSU follow steps below:

• Open the Back-Cover Board of the GDS371x which should look like following figure.

Power the unit using PoE

• Cut into the plastic sheath of your Ethernet cable, then Unwind and pair as shown below.

Use the TIA/EIA 568-B standard, which define pin-outs for using Unshielded Twisted Pair cable and RJ-45 connectors for Ethernet connectivity.

• Connect each wire of the cable to its associate on the Back Cover of the GDS371x to power the unit using PoE.

Power the unit using PSU

• To power the unit using PSU, use a multimeter to detect the polarity of your Power Supply, then connect GND to negative pole and 12V to positive pole of the PSU.

GETTING TO KNOW GDS371x

The GDS371x has an embedded Web server to respond to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the GDS371x through Microsoft Internet Explorer or Mozilla Firefox.

Download WebControl Plug-in from the GDS371x WebGUI. For Apple platform OS-X, only MJPEG video codec supported currently.

Connecting GDS371x to Network with DHCP Server

The GDS371x by default has a DHCP client enabled, it will automatically get IP address from DHCP server.

Windows Platform

Two ways exist for Windows user to get access to the GDS371x:

UPnP

By default, the GDS371x has the UPnP feature turned ON. For customers using Windows network with UPnP turned on (most SOHO routers support UPnP), it is very easy to access the GDS371x , in this example we will take the GDS3710 as our testing unit:

1. Find the “Network” icon on the windows Desktop.
2. Click the icon to get into the “Network”, the GDS3710 will list as “Other Devices” shown like below. Refresh the pages if nothing displayed. Otherwise, the UPnP may not be active in the network.

3. Click on the displayed icon of related GDS3710, the default browser (e.g.: Internet Explorer, Firefox or Chrome) will open and connect directly to the login webpage.

4. Once logged in, the prompt message will display asking for plug-in installation.

5. Disable security or antivirus software, download and install the plug-in, close and open the browser again, the embedded video will be displayed if clicking the “LiveView” and pressing the stream number.

GS Search

GS search is a program that is used to detect and capture the IP address of Grandstream devices, below are instructions for using the “GS Search” utility tool:

1. Download the GS Search utility tool from Grandstream website using the following link: GS_Search
2. Double click on the downloaded file and the search window will appear.
3. Click on button to start the discovery for Grandstream devices.
4. The detected devices will appear in the output field like below.

5. Double click on a device to access its webGUI.

GDS Manager Utility Tool

User can know the IP address assigned to the GDS371x from DHCP server log or using the Grandstream GDS Manager after installing this free utility tool provided by Grandstream. User can find instructions below, for using “GDS Manager” utility tool:

1. Download the GDS Manager utility tool from Grandstream website using the following link: GDSManager Download
2. Install and run the Grandstream GDS Manager, a client/server architecture application, the server should be running first, then GDSManager (client) later:

3. On the GDS Manager access to Device 🡪 Search and Click on the button to start device detection

4. The detected devices will appear in the output field like below:

5. Double click the column of the detected GDS371x, the browser will automatically open and show the device’s web configuration page.

6. The browser will ask for plug-in if not installed, please authorize the installation of the plug-in.

7. Enter the administrator user name and password to access the Web Configuration Interface, the default admin username is “admin” and the default random password can be found at the sticker on the GDS371x.

8. The plug-in can be downloaded from the GDS371x Web GUI.

Apple Platform

For Apple users, please turn on Bonjour of Safari to find and access the GDS371x.

1. Open Safari, select “Advanced” to open the Advanced Setting.
2. Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari.

3. Bonjour will now display embedded at Safari. Select “Bonjour” pull-down menu and select “Webpages”, the related device like GDS371x will be there.

4. Click on the displayed GDS371x to access to the configuration page of the GDS371x.

5. To see the MJPEG video stream, users should type in the browser the following URL while specifying the correct protocol (either HTTP or HTTPs and the correct port number) : http(s)://IP_address_GDS:Port/jpeg/mjpeg.html

Notes:

• The instructions provided above are based on Safari/OS-X, other Apple platform like iOS (iPhone/iPad) can use similar method.

• iPhone/iPad (iOS) users are recommended to use Applications in Apple Store.
• Free or Paid applications from Apple Store like “IP Cam Viewer” is suggested and verified working with Grandstream GDS371x.
• Apple Store applications like “IP Cam Viewer” will support H.264 video codec.

Connect to the GDS371x using Static IP

If there is no DHCP server in the network, or the GDS371x does not get IP from DHCP server, user can connect the GDS371x to a computer directly, using static IP to configure the GDS371x.

1. The default IP, if no DHCP server, or DHCP request times out (after 3 minutes), is 192.168.1.168
2. Connect the Ethernet cable from GDS371x to the computer network port directly.
3. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, except for 168) and configure the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:

4. Power on the GDS371x, using PoE injector or external DC power.

5. Enter 192.168.1.168 in the address bar of the browser, log in to the device with admin credentials. the default admin username is “admin” and the default random password can be found at the sticker on the GDS371x.

6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and show web interface of GDS371x.

7. Access the Web Configuration Interface. Internet Explorer will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation.

GDS371x APPLICATION SCENARIOS

The GDS371x Door System can be used in different scenarios.

Peering Mode without SIP Server

For environment like remote warehouse/storage, grocery store, small (take-out) restaurants, just using static IP with PoE switch to form a LAN, using Grandstream’s video phone GXV3x50 or GXV3x70, the GDS371x will meet your very basic intercom, open door and surveillance requirement.

This is the solution to upgrade the traditional analog Intercom and CCTV security system. All you need is a Power source, Switch or PoE Switch and Grandstream GXV33xx or GXV34xx video phones.

The equipment list can be found below:

• GDS371x
• GXV33xx or GXV34xx
• PoE Switch with related Cat5e/Cat6 wiring

Peering using SIP Server (UCM6XXX)

For large deployment, multiple GDS371x might be required, peered connection will not work in such case due to multiple connections. Such scenarios require an IPPBX or a SIP Proxy to accomplish the tasks.

If remote access is required, a router with internet access should be added to below-needed equipment list:

• Several GDS371x
• UCM6XXX or another SIP Server
• GXV33xx or GXV34xx Video Phones
• PoE Switch with related Cat5e/Cat6 wiring
• Electronic Lock

If remote access to the GDS371x is required for viewing live video stream, Internet access is required and more equipment such as:

• Router.
• Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
• iPhone or Android phone with 3rd party applications (IP Cam Viewer for instance).

Using a Network Video Recorder (NVR)

For implementation with more than two GDS371Xs, if local video recording is required to store the record, then an NVR will be added to save all the video streams when people enter the door.

Equipment List:

• Several GDS371x
• NVR supporting Onvif Profile S.
• PoE switches with Cat5e/Cat6 wiring.
• Router.
• Internet Access (Optical fiber, 3G, 4G, Cable or DSL).
• iPhone or Android phone with 3rd party APP.

GDS371x PERIPHERAL CONNECTIONS

Below is the illustration of GDS371x peripheral connections for related applications, We will take the GDS3710 as our testing unit.

Alarm IN/OUT

Alarm_In could use any 3rd party Sensors (like IR Motion Sensor).

Alarm_Out device could use 3rd party Siren and Strobe Light, or Electric Door Striker, etc.

The figure below shows illustration of the Circuit for Alarm_In and Alarm_Out.

Notes:

• The Alarm_In and Alarm_Out circuit for the GDS371x should meet the following requirement:

Alarm Input	3V<Vin<15V, PINs (1.02KΩ)
Alarm Output	125VAC/0.5A, 30VDC/2A, Normal Open, PINs

• The Alarm_In circuit, if there is any voltage change between 3V and 15V, as specified in the table above, the GDS3710 Alarm_In port will detect it and trigger the action and event.
• Higher voltage and wrong polarity connections are prohibited because this will damage the devices.

Protection Diode

When connecting the GDS371x to a door strike it is recommended to set an EMF protection diode in reverse polarity for a secure use, below examples of deploying the GDS3710 for the protection diode.

The reverse EMF protection diode must always be installed in reverse polarity across the door strike.

Connection Examples

Below examples, show how to use wiring on the back cover of the GDS3710 to connect with external devices. The “NO” (Normal Open) model strike is used as example, “NC” (Normal Closed) should be similar and users need to decide which model (NO or NC) to be used on the door.

Wiring Sample using 3^rd Party Power Supply

Wiring Sample using Power Supply for both GDS371x and Electric Strike

Wiring Sample using PoE to power GDS371x and 3^rd Party Power Supply for Electric Strike

Good Wiring Sample for Electric Strike and High-Power Device

Wiegand Module Wiring Examples

GDS371x package is shipped with one Wiegand cable for Input/Output Wiegand connections. The following examples shows how to connect the Wiegand Input/Output devices to the GDS371x.

Input example with 3^rd party power supply for Wiegand device

Make sure to connect the GND of the Wiegand device and the GDS371x Wiegand port.

For Wiegand input mode, LED and Beep pins require that the Wiegand device support those interfaces. These two pins will not affect the Wiegand bus when not connected.

Input example with power supply for both GDS371x and Wiegand device

If power source is 12VDC, Wiegand device can share same power source of GDS371x. However, users need to check the max power consumption and the max capability of the power source.

If Wiegand device is using 5VDC, GDS371x Wiegand port can provide 5VDC with max 500mA to power up Wiegand device.

Output example with 3^rd party power supply for Wiegand device

When the Wiegand output of the GDS371x is connected, it acts as the signal receiver of the 3^rd party Wiegand device, connecting to door controller. The major wiring is GND, D0, and D1. Because usually the door controller will consume big current and power, the power supply should be separated.

Wiegand RFID Card Reader Example

Siren alarming when door opened abnormally

When this feature enabled (special wiring required, see below wiring diagram), abnormal open door will be detected by DI port (Alarm_In2 or IN2 in below diagram showed) if wired correctly (connecting the COMx port to DIx port) therefore trigger siren alarm. Once abnormal open door alarm triggered, the siren will sound non-stop, until manually override by related person.

There are several ways to stop and disable the alarm:

1) Power cycle the GDS37xx

2) Pick up the Alarm Phone Call (if configured)

3) Open Door using PIN (either public PIN or private PIN , Option valid only for the GDS3710 Model)

Once alarm triggered, the GDS371x will take snapshots when the abnormal open door happened, email and upload the snapshots to FTP or Central Server (when configured); call the configured alarm SIP phone, send the alarm output (if connected). User will only be able to disable the siren using the 3 methods mentioned above.

Detailed action information please refer to GDS37xx User Manual, “Alarm Action Settings” configuration.

Below are some diagrams showing the correct wiring to enable this new security enhancement feature:

GDS371x Connection: IN2 set as Normal Close and “Fail Safe” Electric Strike using 3^rd Party Power Supply

GDS371x Connection: IN2 set as Normal Open and “Fail Secure” Electric Strike using 3^rd Party Power Supply

GDS371x Connection: IN2 set as Normal Open and “Fail Secure” Electric Strike using 3^rd Party Power Supply with Door sensor

GSC3570 Secure Open Door via GDS37XX/GSC3570 Peering

This secure open door new feature is a major enhancement to GDS37xx, but need to include GSC3570 to make it a whole solution. The GDS37xx/GSC3570 will be peering together in LAN/WAN via IP/SIP, the door lock/strike will be wired to GSC3570 Alarm_Out port and controlled by GSC3570. This way the strike control is inside the building with enhanced security. Below is a setup example:

The GDS37xx can be powered via PoE, the GSC3570 can connect to same network via PoE or WiFi. For open door combination with GSC3570 and GDS37xx, if GSC3570 needs to control multiple GDS37xx, it has to use SIP and the related GDS37xx will control the strike/lock. The different GDS37xx doorbell call will have“ One Button Open Door” displayed when in “Preview” (early media support) or when call established.

The GSC3570 user will press the virtual button on touch screen to remotely open the door controlled by the related GDS37xx.There is no door limitation for such usage but only ONE DOOR can be opened at one time. It is just a SIP call open door application, but strike/lock control circuit is located outdoor.

For “Secure Open Door”, the GSC3570 is peering with GDS37xx. The GSC3570 controlling the relay/strike/lock from inside the building (Unlike GDS37xx installed outside), but only ONE door can be controlled because GSC3570 only has one Relay Control circuit build in.

This peering can be via LAN/WAN but LAN is recommended and actually most of the application scene are in LAN environment because most likely the GSC3570 and GDS37xx are in the same building. Although SIP/UCM over Internet/WAN also works, it is recommended to use static IP if the GSC3570 (inside) and GDS37xx(outside) are at same location in the same LAN.

This setup is much simple and reliable in case there is network outage like Internet/UCM is down.

For the GSC3570 and GDS37xx peering, it can be used via SIP only (Cloud or UCM); IP only (No SIP proxy or UCM but static IP address) and Mixed (SIP and fallback to IP if Proxy failed).

GDS3710 Web Configuration

This setup can be found under device web UI→Door System Settings →Basic Settings:

GSC3570 Web Configuration

The GSC3570 side also need to be configured according, like below:

Then we will be configuring the Digital Input on the GSC3570 as the figure below:

One-Way Interlocking Mode

This feature will allow GDS3710 to control two doors in one direction, with additional 3^rd party window/door sensor installed accordingly (not provided by Grandstream). When configured and wired correctly, the two doors will operate under a controlling logic as below:

1) Only legal PIN or RFID card can open door when BOTH doors are detected closed. ( Only for GDS3710 Model )

2) When 1^st door opened by valid user, the 2^nd door is and will remain closed; the 2^nd door will automatically open once detected the 1^st door closed and programmed timer reached.

3) When 2^nd door opening, the 1^st door will NOT open even a valid PIN/RFID used. ( Only for GDS3710 Model )

4) If entering 1^st door and after 1^st door closed and 2^nd door opened, the person failed to enter 2^nd door promptly (after 2^nd door opening time out) will be locked in between two doors until next transaction happens or ask help (e.g.: call posted number or press button if there is one) from security staff to open door remotely (via SIP call into GDS3710 or GDSManager, for example).

This open door logic will make sure two doors are open in “One-Way” direction, at any given time only one door can be opened, and only one legal open door request is allowed to execute.

The hallway or scene between two doors could be monitored by installing Grandstream IP cameras.

This feature can be used in application scene like: College Dorm, Bank Branches, Government Offices, Medical Clinics, Private Clubs, etc., where there are two doors in place, high security and flow control is required (only one entry per time) but security guard may not be on site always.

Below is the illustrated drawing of the application scene as well as the wiring sample:

Web Configuration

This option can be found under device web UI→Door System Settings. Below example configuration screenshots are for reference only, customers need to test and get own parameters in field:

Digital Input to Check Door Status (Door 1 & Door 2)

Proceed to Alarm Settings →Alarm Events Config →Digit Input, configured as follow:

• Digit Input 1: Door Status Check. The DI will validate the current status of the Door, whether it is close or open, based on the sensor signal sending to the “Digit input 1.
• Digit Input 1 Status: If set to Normal Open: Configured door status check will be triggered when Digital Input Status switch from Close to Open, If set to Normal Close: Configured door status check will be triggered when Digital Input Status switch from Open to Close. By default, Input Digit 1 Status is “Disabled”.
• Digit Input 2: Door Status Check. The DI will validate the current status of the Door, whether it is close or open, based on the sensor signal sending to the “Digit input 2”.
• Digit Input 2 Status: If set to Normal Open: Configured door status check will be triggered when Digital Input Status switch from Close to Open, if set to Normal Close: Configured door status check will be triggered when Digital Input Status switch from Open to Close. By default, Input Digit 2 Status is “Disabled.

Open Door via GDS37xx with or without a SIP Call

This feature needs related matching GDS37XX firmware to work. The minimum firmware version needed:

• GDS3710: 1.0.7.19 or higher.
• GDS3705: 1.0.1.13 or higher.

From GDS37XX side, the configuration is the same. Only difference is the number of doors be controlled: If using Local Relay controlled by GDS37XX, TWO DOORS can be controlled.

If using GSC3570 Relay, ONLY ONE DOOR can be controlled. The PIN and other settings are the same as SIP remote open door or GSC3570 secure open door for the GDS3710.

The difference will come out at the touch screen UI operation of GSC3570.

Door opening with SIP Call:

When GSC3570 established call with GDS37XX, the screen will display virtual open door button(s), and user will press the button to open door:

GSC3570 Open Door NO SIP Call:

At the GSC3570 idle screen, press “Monitor →Door system”, the related GDS37XX will be displayed. In the blue bar, left is a “Phone”icon and right is the “Open door”icon. The“Phone”icon will establish SIP call as previous firmware behaved.

Press “Open door” icon, the GSC3570 will open door directly and NO SIP CALL will be established. Depending on how many doors controlled, if one door configured, the door will open directly; if two doors configured, another screen will pop up to allow user to choose which door to open, as shown below:

When the door is successfully opened the following message will appear:

GDS371x HOME WEB PAGE

Once logged in successfully to the GDS371x, user will see the following page.

Note: the options displayed might differ from browser to another, and from a GDS model to another (GDS3710/GDS3712)

Number	Fields	Description
1	LiveView	Access to live view stream page.
2	Door System Settings	Access to “Door System Settings” page.
3	System Settings	Access to “System Settings” page.
4	Account	Access to “Account” configuration page.
5	Phone Settings	Access to “Phone Settings” configuration page.
6	Video & Audio Settings	Access to “Video & Audio settings” page.
7	Alarm Settings	Access to “Alarm settings” page.
8	Email & FTP Settings	Access to “Email & FTP Settings” page.
9	Maintenance	Access to “Maintenance” page.
10	Status	Click to enter “Status” page.
11	Stream 1	Play the primary stream.
12	Stream 2	Play the secondary stream.
13	Stream 3	Play the third stream.
14	Calling interface	Allows to dial an extension from the web interface and select an account to place the call
15	Logout	Logout from the web page.
16	Language	Select the webpage language.

GDS371x Configuration & Language Page

• Once the IP address of the GDS371x is entered on the user browser, the login web page will pop up allowing user to configure the GDS371x parameters.
• When clicking on the “Language” drop down, supported languages will be displayed as shown in Figure below. Click to select the related webpage display language.

GDS371x SETTINGS

Live View Page

This page allows users to view the live video of the GDS371x using popular browsers like Chrome or Firefox immediately without downloading and installing any plugins.

Three streams are available:

• Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording.
• Secondary video stream: 640*480 resolution (1280 x 720 resolution for GDS3712), recommended for SIP/VoIP video calls (if used with GXV3470/GXV3480).
• Third video stream: 320*240 resolution, recommended for smartphone or Tablet Apps (IP Cam Viewer for instance).

Live Snapshot

Users can take view snapshots from GDS371x live view via HTTP API, this can be used without installing the any browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to view snapshots depending on JPEG Authentication Mode, which can be set under following path:

Web UI 🡺 System Settings 🡺 Access Settings

1). Challenge+Response MJPEG Authentication Mode:

Please follow below steps in order to take a snapshot via HTTP commands on this mode:

1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/view.html
2. The browser will pop up the window above asking for credentials, user needs to enter admin credential.

3. The browser will show one frame of the video (720p) as a snapshot.

2). Basic MJPEG Authentication Mode:

Please follow below steps in order to take a snapshot via HTTP commands:

1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/view.html
2. The browser will show one frame of the video (720p) as a snapshot.

MJPEG Stream

The GDS371x supports MJPEG Stream live viewing via HTTP API commands, this can be used without installing the Live view browser plugin. Starting from firmware 1.0.3.34, users can deploy two methods to retrieve MJPEG stream depending on JPEG Authentication Mode, which can be set under following path:

Web UI 🡺 System Settings 🡺 Access Settings

1). Challenge+Response MJPEG Authentication Mode:

In order to get a live view stream using MJPEG stream over HTTP command on this mode, please follow the below steps:

1. In browser type in: http(s)://IP_Address_GDS:Port/jpeg/mjpeg.html
2. The browser will pop up the window above asking for credentials, user needs to enter admin credential.

3. The browser will show MJPEG stream (720p).

2). Basic MJPEG Authentication Mode:

Please follow below steps in order to take a snapshot via HTTP commands:

1. In browser type in: http(s)://admin:password@IP_Address_GDS:Port/jpeg/mjpeg.html
2. The browser will show MJPEG stream (720p).

Where X=0,4,8 corresponded to 1^st, 2^nd and 3^rd video stream (2^nd recommended).

Door System Settings

Users can configure system operations parameters, like input PIN for the door and manage users’ settings.

Basic Settings

Door System Settings

Notes: Remote SIP phone needs password (digits 0-9 only, ended with # key) matching the configuration on the web page to open the door (via DTMF).

GDS3710 support RFID for multiple users to open door, therefore every user has its own PIN. For environment with large number of users (limit is 2000), it’s difficult for the GDS3710 to manage all these users, so a separate PC or Server should be involved for such kind of management and monitoring.

In environments with large number of users (limit is 2000), the GDS3710, another possibility would be to set one unified Local PIN for opening the door for all the users.

Using Alarm Out (COM 1) to Control a Second Door

Starting from firmware 1.0.5.2, user can now set Alarm_Out (COM1) interface to control a second Door, in additional to the existing Locker/COM2 interface (controlling Door1).

This feature allows GDS3710 to control the operation of two doors via RFID, local and remote PINs.

For example, a 3^rd party Wiegand Input device or GDS3710 can be installed at Door2 with related cable wired into the control GDS3710 installed at Door1. The Door1 and Door2 can be configured to be open by programmed RFID cards, PINs either separately or both.

• Interface for Door Control (which Door can be OPEN):

If Alarm_Out (COM1) interface is set to control Door 2 opening, “ALMOUT1 Status” can be configured by choosing “Normal Open” or “Normal Close” based on the strike used.

Unlike default COM2 which is designed for strike control and having three connecting sockets, the COM1 only has two connecting sockets. Therefore correct lock mode has to be configured to make the strike working as expected.

For above example, the GDS3710 is configured to control Door1 (wiring to COM2 interface); the 3^rd party Wiegand Input is set to control Door2 (wiring to COM1 interface).

In case of a power loss then the DOOR STATUS when power is off will be depending on the following situations:

• COM2 has three wiring PINs, corresponding to NO or NC accordingly. Therefor when connecting NC2 and COM2 (Fail Safe) then strike will open when power is lost and when using a NO2 strike (connecting COM2 and NO2) then door is “locked” when power is lost (Fail Secure).
• COM1 (ALMOUT1) has only two PIN, and NO ONLY. If the connected strike/lock is a NO strike, this means ALMOUT1 Status should be set to “Normal Open” then door will be closed when power is lost, while if the strike connected is NC strike, and ALMOUT1 Status is set to “Normal Close” then door will be open when power is lost.

• Universal PIN for Operation of Doors:

If Unified PIN (Universal PIN) is configured to open door, then which door can be controlled by the PIN is configured in the UI once “Unified PIN” selected.

For example, like above screenshot, if this universal PIN is set to open both Door1 and Door2, but due to previous “Control Option” set to open Door1, and “Wiegand Control” set to open Door2, therefore the final result will be the INTERSECT result of both sets with condition qualified.

• Remote PIN to Operation of Doors:

For remote PIN to open door, the PIN can be configured in example down below.

The PIN can be different for Door1 and Door2 and has to be configured correctly in related IP Phone which will be used to operate “One Key Open Door”.

If BOTH doors need to be opened at the same time, then both Door1 and Door2 has to be configured with exactly SAME password or PIN as DTMF open door.

• Private PIN or Card & Private PIN:

If using RFID card or Private PIN to open door, then which door can be opened by the RFID card or Private PIN is configured via “Card Management”, see above screenshot.

Please refer to our Open Door Flow chart for better understanding on how to configure and control 2 Doors operation: http://firmware.grandstream.com/GDS3710_opendoors_logic.pdf

Keep Door Open

This feature allows users to set either an immediate or scheduled open door, this will allow usage scene like schools or similar private or public places where the door needs to keep open at specific time window and closed otherwise. Also handy for buildings or properties where a seminar needs to be hosted for some period or lunch breaks in a factory or company where the door keeps open and no access log required then back to locked with authorized entry after that, by default it’s disabled.

The GDS3712 gives the option to configure Door1 and Door2 separately with either Immediate door open or Scheduled door open unlike the GDS3710 which has one configuration for both doors.

There are two modes under this section:

1. Immediate Open Door (One Time Only Action)

Table 7: Immediate Open-Door Table

Keep Door Open	Select the Keep Door Open mode.
Interval of Keep Door Open (min)	Set the amount of time in minutes where the door will keep opened. Click to open door immediately.

2. Schedule Open Door (Repeated Action)

Keep Door Open	Select the Keep Door Open mode (Schedule Open Door on this case).
Valid Schedule Start Time	Selects the start time when the door will be opened.
Valid Schedule End Time	Selects the end time when the door will be locked.
Schedule	Selects the preconfigured schedule from the list of schedules.
Holiday Mode	Selects the holiday schedule to be included into the Keep Door Open schedule (Supported for Door 1 and Door 2).

Click on Edit schedule to select which periods for each day the door will remain open, as shown on below screenshot.

Emergency PIN

When Keep Door Open option is set to “Disabled”, user is offered the possibility to force closing the door from the device keypad by dialing the Emergency PIN set to be used.

Example:

1. Fill in the password in Emergency PIN to Disable Keep Door Open, in our example: 2018
2. Open the door using either Immediate/Scheduled Keep Door open
3. enter the following Emergency Password sequence: *2018#
4. After entering the sequence *Emergency PIN#, the GDS will close the door, and when entering the web GUI, the Keep Door Open section is switched automatically to “Disabled” Option.

Card Management

This page allows users to add information about RFID cards, two options are possible either add RFID cards manually or automatically.

Add Users Manually

To add users, click on , the following page will pop up.

Username	Configures the username to identify the user.
Private PIN	Specifies a PIN to unlock the door for this particular user.
Gender	Selects a gender, either Male or Female.
ID Number	Enters an ID number (This number is set by the admin to identify each user uniquely).
Card Number	Enters the RFID Card number (this is the number written on the RFID card. When “card issuing mode” is enabled, this field will be added automatically. Maximum number that can be entered is 2147483647.
Valid Start Date	Configures the start date of validity of the RFID card.
Valid End Date	Configures the End date of validity of the RFID card.
Virtual Number	When dialing directly from the keypad, the GDS accept only Virtual number to identify a user, once the Virtual number is typed followed by # key, the SIP Number will be dialed.
SIP Number	Configures the SIP Number which is mapped with virtual number. Once the virtual number is dialed the GDS3710 will send an INVITE to the SIP Number. Note: The SIP Number can be configured with an extension/phone number or IP address. Example: 192.168.5.124
Call Out Account	Select the Account from which the GDS3710 will call the User SIP Number when dialing from the keypad. Default is Auto.
Cellphone	Configures cellphone of the user.
Group	Specifies to which group the user will be added.
Schedule	Specifies the schedule that will be assigned to the user.
Right of Card and Private PIN	Select the doors that can be accessed by user.
Enable	When checked, the user’s RFID and Private PIN will be active for door opening. If unchecked, the Private PIN nor RFID card swipe won’t take effect.

Add Users Automatically

If [Enable Card Issuing Mode] is checked, the GDS3710 keypad will start blinking and once an RFID card is swiped, data stored on the card will be added into the GDS3710 card management page, user can still edit the entry added automatically by modifying some fields.

Users Operation

• Click on to edit the entry or show details of the entry.
• Select the entries and click on to delete the selected users.
• Click to refresh the data entered to the GDS3710.
• Users can use to navigate through User Management pages.

Show private PIN

The private PIN can be displayed easily from the card management page using the eye icon.

To enable this feature, on the web UI, head to System Settings > Access Settings, switch the Web Access Mode to HTTPS and enable PIN/Password Display (HTTPS)

Group

The Group page permits to manage the groups which will contains multiple users, click on to create new groups or to edit existing groups or to delete the group.

Group Name	Configures the name to identify the group.
Schedule	Specifies the schedule that will be used by the group.

The following screenshots display the list of the created groups.

Schedule

The Schedule page allows to manage schedule time frames which will be assigned to the users for door system usage. Out of the configured time intervals, GDS3710 will not allow users to access.

Click on to edit a schedule or for schedule details.

Holiday

The Holiday page allows to manage holidays which will be assigned to the users for door system usage.

Click on to edit the holidays or for holiday details.

System Settings

This page allows users to configure date and time, network settings as well as access method to the GDS3710 and password for accessing the Web GUI.

Date & Time Settings

This page allows users to adjust system date and time of the GDS371x.

System Time	Displays the current system time.
Allow DHCP Option 42 to override NTP server	Defines whether DHCP Option 42 should override NTP server or not. When enabled, DHCP Option 42 will override the NTP server if it’s set up on the LAN. The default setting is “Yes”.
Sync PC	Clicks to synchronize current time with the computer.
Time Zone	Selects from drop down menu the preferred time zone.
Enable Daylight Saving Time	Enables Daylight Saving Time.
Start time	Selects the Start time of DST.
End Time	Selects DST end time.
Enable NTP	Enables NTP to synchronize device time.
NTP Server	Configures the domain name of NTP server.
Update Interval	Configures the Interval (in minutes) to retrieve updates from the NTP server.

Network Settings

This page allows users to set either a static or DHCP IP address to access the GDS3710.

IP Address Mode	Selects DHCP or Static IP. Default DHCP. (Static recommended)
IP Address	Configures the Static IP of the GDS3710.
Subnet Mask	Configures the Associated Subnet Mask.
Gateway	Configures the Gateway IP address.
DNS Address Type	Specifies the DNS type used: Dynamic DNS or Static DNS.
DNS Server 1	Configures DNS Server 1 IP address.
DNS Server 2	Configures DNS Server 2 IP address.
Enable LLDP	Controls the LLDP (Link Layer Discovery Protocol) service. The default setting is “Enabled”.
Layer 2 QoS 802.1Q/VLAN Tag	Assigns the VLAN Tag of the Layer 2 QoS packets. Default value is 0.
Layer 2 QoS 802.1p Priority Value	Assigns the priority value of the Layer2 QoS packets. Default value is 0.

OpenVPN® Settings

This page allows users to configure OpenVPN settings.

Enable OpenVPN®	Enables/disables OpenVPN® functionality and requires the user to have access to an OpenVPN® server. Note: To use OpenVPN® functionalities, users must enable OpenVPN® and configure all of the settings related to OpenVPN®, including server address, port, OpenVPN® CA, certificate and key. Additionally, the user must also set the SIP account to use “VPN” for the “NAT Traversal” (under Account 🡪 Network Settings).
OpenVPN® Server Address	Defines the URL/IP address for the OpenVPN® server.
OpenVPN® Port	Defines the network port for the OpenVPN® server. The default setting is 1194.
OpenVPN® Transport	Determines network protocol used for OpenVPN® (UDP or TCP). The default setting is TCP.
OpenVPN® CA	OpenVPN® CA file (ca.crt) required by the OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.
OpenVPN® Client Certificate	OpenVPN® CA file (ca.crt) required by the OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.
OpenVPN® Client Key	OpenVPN® Client key (*.key) required by OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.
OpenVPN® Cipher Method	The cipher method of OpenVPN®, must be the same cipher method used by the OpenVPN® server. Supported methods are: Blowfish, AES-128, AES-256 and Triple-DES.
OpenVPN® Username	Configures the OpenVPN® authentication username (optional).
OpenVPN® Password	Configures the OpenVPN® authentication password (optional).
Additional Options	Additional options to be appended to the OpenVPN® config file, separated by semicolons. For example, comp-lzo no; auth SHA256 Note: Please use this option with caution. Make sure that the options are recognizable by OpenVPN® and do not unnecessarily override the other configurations above.

SNMP Settings

This page configures the GDS371x SNMP parameters.

TR-069

This page configures the GDS371x TR-069 parameters.

Table 14: Access Settings

Access Settings

This page configures the GDS371x access control parameters.

Web Access Mode	Selects the access mode to the webGUI either HTTP or HTTPS.
Web Access Port	Specifies the TCP port for Web Access, default 443.
JPEG Authentication Mode	Allows 3rd party system integrator or developers to implement related application for users. By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GDS3710. Notes: The MJPEG stream can be retrieved via the following URL HTML based 🡺 http(s)://admin:password@IP_GDS3710:Port/jpeg/mjpeg.html Stream 🡺 http(s)://admin:password@ip:port/jpeg/stream The MJPEG stream retrieved via the methods above is running on the background and cannot be tuned. If users want more flexibility, they can use the three configurable video streams.
JPEG Authentication Mode	Allows 3rd party system integrator or developers to implement related application for users. By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GDS3710. Notes: The MJPEG stream can be retrieved via the following URL HTML based 🡺 http(s)://admin:password@IP_GDS3710:Port/jpeg/mjpeg.html Stream 🡺 http(s)://admin:password@ip:port/jpeg/stream The MJPEG stream retrieved via the methods above is running on the background and cannot be tuned. If users want more flexibility, they can use the three configurable video streams as shown on [ Retrieving Video Streams].
RTSP Port	Specifies RTSP port for media stream, default TCP port 554.
User Login Timeout(min)	If no action is made within this time the GDS371x will logout from the Web GUI, range is between 3 and 60.
Maximum Number of Login Attempts	Specifies the allowed login times error limit, if the unsuccessful login attempts exceed this value, the GDS371x webGUI will be locked for the time specified in Login Error Lock Time.
Locking Time of Login Error (m)	Specifies how long the GDS371x is locked before a new login attempt is allowed.
Disable Web Access	Allow or deny the web access to the GDS371x. (HTTP API do not take effect when this option is enabled). Note: If both WebUI and SSH are disabled, GDS371x will get blocked and not be able to be accessed. Only two ways to get it back: Re-provisioned by ITSP or Service Provider (by adjusting the related parameters) Hard Reset (GDS371x has to be offline and uninstalled to perform this hard reset).
Enable UPnP Discovery	UPnP (or mDNS) function for local discovery. Default setting is enabled.
Enable Anonymous LiveView	1. When enabled, user can display the camera stream from GDS without admin credentials using the following URL scheme: http(s)://GDS371x_IP:port/videoview.html User can also retrieve a real-time snapshot without admin credentials using the following URL: http(s)://IP:port/anonymous/snapshot/view.html Or with: https://IP_GDS371x:Port/anonymous/snapshot/view.jpg To retrieve video stream via RTSP, users can use the following format: rtsp://IP _GDS371x:Port/X where X=0,4,8 for 1st, 2nd, 3rd streams respectively. To retrieve Anonymous MJPEG, user can use following URLs to retrieve the related MJPEG streams: http(s)://IP:Port/anonymous/jpeg/stream=X (X=0, 1, 2, or default 3) For example: https://192.168.1.128/anonymous/jpeg/stream=3 Notes: Except default value 3, the stream 0, 1, 2 mapped to the stream 1, 2, 3 in the “Video Setting” page. Unless using default value 3, all other values require to choose “MJPEG” in the “Preferred Video Codec” in the “Preferred Video Codec”
Enable SSH	Allows SSH access for remote secured configuration purposes (restart, upgrade, provision…)
Enable PIN/Password Display (HTTPS)	If Enabled, this option allows to view system PIN/Password. Default setting is Disabled.
SSH Port	Specifies the SSH port. Default setting is 22.
GDSManager Configuration Password	User can set in this field a custom admin password instead of using GDS371x webUI administrator’s credentials, and this custom admin password will be the one used when adding the GDS371x unit to GDSManager database. Default password is the Admin’s default random password of the GDS371x.
RTSP Password	This feature enhancement is based on field feedback from customers. Customer request NOT using admin password to view the RTSP video stream via 3rdparty applications like VLC Player or own development Scripts. Now customer can still use admin as username, but NOT use admin password and configure another RTSP password to view the live stream via own scripts or 3rd party application like VLC Media Player. For example, using VLC Media Player, if configure the RTSP password to be “1234” in GDS371x, then using following command can get the video stream: rtsp://admin:1234@192.168.11.128/4 (here it shows the 2ndstream as “4” used) FORMAT: RTSP://admin:rtsp_password@IP_GDS371x:Port/X (X = 0, 4, 8 correspondent to Stream 1, 2, 3) The selected live video stream with audio will play out with some delay based on the computer processing power and network conditions. Notes: Please make sure the environment is secure before using this feature. Please reminder user the privacy when using this feature.

User Management

This page allows users to configure the password for administrator. Since this is a door system which must be a secure product, the use is only limited to administrator.

Old Password	Old password must be entered to change new password.
New Password	Fill in the revised new password in this field.
Confirm User Password	Re-enter the new password for verification, must match.
Password Recovery Email Address	This option is highly recommended, as if the password is lost, you can recover it on the configured Email address. Note: Make sure to configure SMTP Email Settings under “Email Settings”

Account

Starting from version 1.0.5.6, the GDS371x supports four SIP accounts and four lines, this section covers the configuration of basic and advanced sip settings for each account.

Account 1 – 4

This page allows the administrator to configure the SIP account basic and advanced settings for each SIP account:

Phone Settings

The phone settings allow users to configure the GDS371x phone settings and the White list for all the SIP accounts.

Phone Settings

This page allows users to configure the GDS371x phone settings.

STUN Server	Configures the STUN server FQDN or IP. If the device is behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issues.
Local RTP Port	Sets the local RTP port for media. Default setting is 5004. Range between 1024~65400.
Use Random Port	Forces the GDS to use random ports for both SIP and RTP messages. This is usually necessary when multiple units are behind the same full cone NAT. The default setting is “Disabled” Note: This parameter must be set to “Disabled” for Direct IP Calling to work.
Auto On-Hook Timer	Configures the auto on-hook timer (in seconds) for automatic disconnecting the SIP call. Default setting is 300. Range between 0~65535.
Ring Timeout(s)	Specifies the Ring timeout, when no reply is returned from the called party after exceeding this field, the GDS will hang up the call. The value is in the range of 0s – 90s. By default; it is “30” seconds.
DNS Cache Expiration Time(m)	Configures the DNS Cache expiration Time, the default value is 30 , the range is 1-1440
DNS Cache Duration(m)	Configures the DNS Cache expiration Duration, the default value is 30 , the range is 1-1440
SIP TLS Certificate	Input the TLS certificate here for encryption.
SIP TLS Private Key	Input private key here for TLS security protection.
SIP TLS Private Key Password	Specifies the password for SIP TLS private Key.
Enable Direct IP Call	Accepts peer-to-peer IP call (over UDP only) without SIP server. Default is “Enabled”.
Enable two-way SIP Calling	Allows the user to enable/disable the alarm sound during a SIP call triggered by doorbell pressing.
SIP Proxy Compatibility Mode	Enables more proxy compatibility with cost of bandwidth, the SIP call will send audio no matter what.
SIP Packetization Compatibility Mode	When enabled, the GDS will have in SDP “packetization-mode = 0”. This is required when GDS is interacting with legacy video phones that only accepts this value to decode the RTP.
Enable Multi-channel Call Mode	This feature allows the device to receive multiple calls at the same time, with one active and others on hold (up to 4 calls maximum). The first call the blue LED light will light up keypad digit “1”, 2nd call will light up keypad digit “2”, and so on. On hold call will have related digit blinking while active call will have the digit blue LED solid light up. Call can be switched by pressing the blinking digits.
Allow Reset Via SIP NOTIFY	Allows to factory reset the devices directly through SIP Notify. If “Allow Reset Via SIP NOTIFY” is “check”, then once the GDS3710 receives the SIP NOTIFY from the SIP server with Event: reset, the GDS3710 will perform a factory reset after authentication. This authentication can be either with: The admin password if no SIP account is configured on the GDS3710. The SIP User ID and Password credentials of the SIP account if configured on the GDS371x. Default is unchecked (disabled).

Account [1-4] White List

This page allows users to configure the white list per account, which is a phone number or extension list that can call the GDS371x. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 200 white phone numbers per SIP account.

Moreover, besides numbers associated to active cards, and numbers on the “Number Called When Door Bell Pressed” setting, all whitelisted numbers can open door remotely by using the respective PIN code.

The table below gives a brief overview of the options:

Enable White Number List	Enables the White List feature.
Phone Number 1 -200	Adds a new phone number to the white list.

Click-To-Dial

The GDS371x allows users to manage their calls using the Click to Dial feature which permits to initiate calls using the Web GUI by pressing the Click to dial button to access the call menu as displayed on the following screenshot.

Video & Audio Settings

The audio and videos settings allow users to configure the video / audio codecs, videos resolution, CMOS settings and audio related settings.

Video Settings

Preferred Video Codec (Stream1)	Selects the videos codecs, the codecs supported are H.264 and MJPEG supported. Default setting is H.264.
Profile	Selects the H.264 profile. Three profiles are available: Baseline, Main Profile and High Profile. Default setting is “Main Profile”.
Resolution	Specifies the resolution in pixels used at video image, 1080p or 720p.
Bit Rate(kbps)	Selects the video bit rate or bandwidth used.
Frame Rate(fps)	Selects the maximum frame rate used (more data if big frame used).
Bit Rate Control	Selects the constantly bit rate, or variable bit rate.
Image Quality	Selects the image quality used when Variable Bit Rate used.
I-frame Interval	Configures the I-frame interval (suggested 2~3 times of frame rate).
Preferred Video Codec(Stream2)	Selects the videos codecs, the codecs supported are H.264 and MJPEG supported. Default setting is H.264.
Profile	Selects the H.264 profile. Three profiles are available: Baseline, Main Profile and High Profile. Default setting is “Main Profile”.
Resolution	Specifies the resolution in pixels used at video image, 1080p or 720p.
Bit Rate(kbps)	Selects the video bit rate or bandwidth used.
Frame Rate(fps)	Selects the maximum frame rate used (more data if big frame used).
Bit Rate Control	Selects the constantly bit rate, or variable bit rate.
Image Quality	Selects the image quality used when Variable Bit Rate used.
I-frame Interval	Configures the I-frame interval (suggested 2~3 times of frame rate).
Preferred Video Codec(Stream3)	Selects the videos codecs, the codecs supported are H.264 and MJPEG supported. Default setting is H.264.
Profile	Selects the H.264 profile. Three profiles are available: Baseline, Main Profile and High Profile. Default setting is “Main Profile”.
Resolution	Specifies the resolution in pixels used at video image, 1080p or 720p.
Bit Rate(kbps)	Selects the video bit rate or bandwidth used.
Frame Rate(fps)	Selects the maximum frame rate used (more data if big frame used).
Bit Rate Control	Selects the constantly bit rate, or variable bit rate.
Image Quality	Selects the image quality used when Variable Bit Rate used.
I-frame Interval	Configures the I-frame interval (suggested 2~3 times of frame rate).

Retrieving Video Streams

• To retrieve video stream via RTSP, users can use the following format :

rtsp://admin:password@IP_GDS3710:Port/X where X=0,4,8 for 1^st, 2^nd, 3^rd streams respectively

• To retrieve MJPEG video stream via http, users can use the following format:

http(s)://admin:password@IP:port/jpeg/stream=X (X=Stream channel 0,1,2)

OSD Settings

OSD Settings (On Screen Display) allows the users to Display time stamp and text on the video screen.

Display Time	When checked, time will be displayed inside the video image.
Display Text	When checked, inputted text on “OSD Test” will be displayed on the video image.
OSD Date Format	OSD Date format, choose based on user preference.
OSD Time Format	OSD Time format, choose based on user preference.
OSD Text	Input a text (to identify the GDS3710) it will be shown on the screen. Maximum length is 32.
OSD Date/Time Position	Show the Date/Time position on the screen.
OSD Text Position	Show the text position on the screen.

CMOS Settings

This page configures the CMOS parameters for different scenarios.

Mode	Pull down to choose “Normal, Low Light, WDR” for different light condition. Default “Normal”.
LDC	Default “OFF”. When “ON” the display will take a normal shape, but will lose some details located at corner of the original view.
LDC Ratio	Select LDC Ratio. Available options: 0.7 ; 0.8 ; 0.9 ; 1.0 ; 1.1 ; 1.2 ; 1.3 Default value is 1.0
Power Frequency	Select the frequency power. 50Hz or 60Hz.
Shutter Speed	Defines how much time the shutter of the camera or exposed to the light, when taking a screenshot.

Audio Settings

This page allows users to configure the audio settings.

Preferred Audio Codec	Configures the audio codec. Three codecs are available: PCMU, PCMA and G.722 are supported.
System Volume	Adjusts the speaker volume connected.
Doorbell Volume	Adjusts the doorbell volume.
Enable Custom Doorbell Ringtone	User can check this option in order to use the custom Doorbell Ringtone. Default Ringtone is used when this option is disabled.
Enable Audio Loopback Test	When enabled, indicating the device is ready for an audio loopback test. Please remember to disable this mode once tested. Note: The OQA Speaker testing has been optimized starting from firmware version 1.0.11.23

• Click onto upload the ringtone file, then press
• Click onto delete the existent custom ringtone.
• Support upload WAV, PCM audio file(size <= 600K). Format limit to:

WAV:

1. Sample Rate: 8k or 16k.

2. Channel: Mono-channel or Dual-channel.

PCM:

1. Sample Rate: 8K.

2. Channel: Dual-channel.

Note: Empty audio file is not accepted.

Privacy Masks

This page allows users to configure privacy masks up to 4 different regions by selecting different regions requiring privacy mask as displayed on the following figure.

When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask.

Alarm Settings

This page allows users to configure alarm schedules and alarm actions.

Alarm Events Config

This page allows users to configure GDS371x events to trigger programmed actions within a predefined schedule.

Alarm can be triggered either by motion detection or by GDS371x input.

Motion Detection

Users can select a specific region to trigger the alarm using motion detection.

Enable Motion Detection	Enables the motion detection feature.
Region Config	Configures the motion detection region.
Quit Editing	Exits the motion detection region config menu.
Clear Selected Region	Selects a zone on the screen then click on “Clear” to delete the region.
Sensitivity	Specifies the region sensitivity (value between 0-100%).
Select Alarm Schedule	Selects the alarm schedule.
Select Alarm Action Profile	Selects the programmed Alarm Action profile.

Digital Input

Digit Input 1	Selects the Input method (alarm Input or Door Open). Default disabled. Digital Input Port operates in 3 Modes: Alarm Input: Connect sensor to trigger alarm. Open door: Connect a switch to open door from inside. Abnormal Door Control: This is a major security enhancement for GDS37xx when device be tampered to open the door abnormally. Please check Siren alarming when door opened abnormally section. If Digital Input port is connected to a switch, it will not work during the time of power outage, device booting or firmware upgrading.
Digit Input 1 Open Door Option	When Digital Input is set to Open door then user can select the doors to be affected when Alarm IN 1 is triggered.
Input Digit 1 Status	If set to Normal Open: Configured alarm will be triggered when Digital Input Status switch from Close to Open. If set to Normal Close: Configured alarm will be triggered when Digital Input Status switch from Open to Close. By default, Input Digit 1 Status is “Disabled”.
Select Alarm Schedule 1	Selects the predefined Alarm Schedule.
Select Alarm Action Profile 1	Selects the predefined Alarm Action for Profile 1.
Digit Input 2	Selects the Input method (alarm Input or Door Open). Default disabled. Digital Input Port operates in 2 Modes: 1. Alarm Input: Connect various of sensor to trigger alarm. 2. Open Door: Connect a switch to open door from inside. If Digital Input port is connected to a switch, it will not work during the time of power outage, device booting or firmware upgrading.
Digit Input 2 Open Door Option	When Digital Input is set to Open door then user can select the doors to be affected when Alarm IN 2 is triggered.
Input Digit 2 Status	If set to Normal Open: Configured alarm will be triggered when Digital Input Status switch from Close to Open. If set to Normal Close: Configured alarm will be triggered when Digital Input Status switch from Open to Close. By default, Input Digit 2 Status is “Disabled”.
Select Schedule 2	Selects the predefined Alarm Schedule.
Select Alarm Action Profile 2	Selects the predefined Alarm Action for Profile 2.
Alarm Output Duration(s)	Select the duration of the alarm output: 1/2/3/4/5/10/15/20/25/30 seconds. This option is hidden when ALMOUT1 Feature is set to Open Door. Note : this configuration is exclusive for the GDS3710 Model.

Enable Silent Alarm Mode

If Silently Alarm Mode is enabled, GDS371x will disable alarm sound and background light for specified alarms types (Digital Input, Motion Detection…) when they are triggered.

Enable Silent Alarm Mode	Enable/Disable silent alarm mode.
Silently Alarm Options	When the silently alarm mode is enabled, users can specify to which alarm options the silently mode will be applied to. The available options are: Digital Input, Motion Detection, Tamper Alarm, and Password Error.

Hostage Code

Hostage password can be used in a critical situation for instance a kidnaping or an emergency, users need to enter the following sequence to trigger the actions set for the Hostage Mode: “* HostagePassword #”.

Enable Hostage Code	Enable/Disable the Hostage password mode.
Hostage Code	Configures the password for the hostage mode.
Select Alarm Action Profile	Select the Alarm action to be taken when the hostage password is typed on the GDS3710 keypad. Note: No sound alarm will be triggered in this mode.

Tamper Alarm

Tamper alarm is anti-hack from Hardware level. When this option is checked, if the GDS371x is removed from the installation board, it will trigger configured alarm actions. There is an embedded mechanism on the GDS371x that allows it to detect when it is removed.

Enable Tamper Alarm	When activating this mode, GDS371x will keep alarming until the alarm is dismissed.
Select Alarm Action Profile	Select the type of alarms actions to be triggered for the tamper alarm mode.

Keypad Input Error Alarm

Enable Keypad Input Error Alarm	Enable/Disable the Input Error Alarm, GDS3710 will trigger alarm actions at every 5 incorrect attempts.
Select Alarm Action Profile	Select the type of alarms actions to be triggered after 5 incorrect attempts.

Non-Scheduled Access Alarm

Enable Non-Scheduled Access Alarm	When enabling this feature, GDS3710 will trigger alarm to related administrator to be aware when legitimated users access the door out of the allowed configured schedule
Select Alarm Action Profile	Select the type of alarms actions to be triggered.

GDS3710 supports up to 10 alarm schedules to be configured, with time span specified by users. User can edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format.

Users can copy the configuration to different date during the schedule programming.

Non-authorized RFID Card Access Alarm

When this feature is enabled, any illegal card swiped trying to access the door will trigger alarm based on user’s configuration.

Enable Non-authorized RFID Card Access Alarm	Enable/Disable the option to activate the profile to be executed when unauthorized card swipes.
Select Alarm Action Profile	Select the type of alarms actions to be triggered after unauthorized card was swiped.

Alarm Action Settings

This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the Alarm Action can take effect.

User can edit the alarm action by clicking button, the following window will popup.

To test an alarm action profile, users can click on button and the GDS will initiate all actions specified on the select alarm profile.

Upload to Alarm Center	If selected, the GDS Manager will popup alarm window and sound alarm in the computer speaker.
Audio Alarm to SIP Phone	If selected, GDS371x will call pre-configured (video or audio) phone and will play sound alarm.
Send Email	If selected, an email with snapshot will be sent to the pre-configured email destination.
Audio Alarm	If selected, GDS371x will play alarm audio using built-in speaker.
Alarm Output	If selected, the alarm will be sent to the equipment (for example: Siren) connected to Alarm Output interface.
Upload Snapshot	If selected, snapshots at the moment where the event is triggered will be sent to preconfigured destination (e.g.: FTP or email).

Alarm Phone List

This page allows users to configure the Alarm Phone List, which are phone numbers or extensions list that the GDS371x will call out when event is trigged (e.g.: doorbell pressed).

Alarm Call Out Account	Select the SIP Account to be used by the GDS when alarm out is triggered.
Alarm Phone List 1-10	Add or delete number from the phone alarm list. (When IP address is used then the port needs to be appended, example: 192.168.1.12:5060).

Once the event is triggered (Motion Detection, Door Bell Pressed…), the GDS3710 will call the first number, once time out is reached and no answer is returned from the first number, the GDS3710 will try the next number on the list and so on. Once the remote phone answers the call, an alarm will be played to notify users that an event is triggered.

Email & FTP Settings

This page contains Email and FTP Settings.

Email Settings

This page allows users to configure email client to send out an email when the alarm is trigger.

SMTP Server	Configures the SMTP Email Server IP or Domain Name.
SMTP Server Port	Specifies the Port number used by server to send email.
From E-mail address	Specifies email address of alarm email sending from, usually client email ID.
Sender Email ID	Specifies sender’s User ID or account ID in the email system used.
Sender Email Password	Specifies sender’s password of the email account.
Alarm-To Email Address 1	Specifies the 1st email address to receive the alarm email.
Alarm-To Email Address 2	Specifies the 2nd email address to receive the alarm email.
SSL	Check if the SMTP email server requires SSL.

FTP & Center Storage

This page allows users to configure the FTP Settings in order to upload capture images.

Storage Server Type	Selects whether to upload pictures to the GDS Manager or upload them to the FTP server.
FTP Server	Configures the IP address of the FTP server when selected to upload images to.
FTP Server Port	Specifies the FTP address port.
FTP User Name	Specifies the FTP server account name.
FTP Password	Specifies the FTP server password.
FTP Path	Specifies the storage path.
FTP Test	Click to test the connection with FTP server.

Note: Blank fields when using Storage Server Type as Central Storage might imply no configuration in GDSManager.

FTP Filenames

When setting up FTP server to store snapshots (when doorbell pressed, or door Unlocked), the GDS will create folder with device MAC address (if multiple GDS3710/GDS3712s are sending snapshots to same FTP server).

In EACH folder based on MAC address or device, the file folder will be created by DATE, to organize and classify the snapshots received during different DATE for easy analysis.

In EACH folder classified with DATE, the snapshot file name is based on following naming schema:

FTP Filename with	Description
CARD	Meaning that open door operation is using RFID card.
LPIN (Local PIN)	Meaning that open door operation is via Local PIN (Private PIN, or Unified PIN, or Guest PIN).
RPIN (Remote PIN)	Meaning that open door operation is via remote PIN or DTMF PIN. (by local or remote SIP extensions, or GS_Wave/Cellphone, or GDSManager if installed in operation).
RING	Meaning the snapshot taken when somebody pressed the Door Bell button.

The following figure illustrates the FTP filenames sent to the FTP server when the above operations have been taken:

Maintenance Settings

This page shows the GDS371x Maintenance parameters.

Upgrade

This page contains the upgrade and provisioning parameters of the GDS371x.

Upgrade Via	Selects the upgrade method (TFTP, HTTP, and HTTPS).
Firmware Server Path	Configures the IP address or the FQDN of the upgrade server.
HTTP/HTTPS User Name	The user name for the HTTP/HTTPS server.
HTTP/HTTPS Password	The password for the HTTP/HTTPS server.
Firmware File Prefix	Enables your ITSP to lock configuration updates. If configured, only the firmware file with the matching encrypted prefix will be downloaded and flashed into the phone.
Firmware File Postfix	Enables your ITSP to lock firmware updates. If configured, only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone.
Upgrade via Manually Upload	Allows manual uploading of firmware upgrade files.
Upgrade via	Selects the upgrade method (TFTP, HTTP, and HTTPS).
Config Server Path	Configures the IP address or the FQDN of the configuration server.
HTTP/HTTPS User Name	The user name for the HTTP/HTTPS server.
HTTP/HTTPS Password	The password for the HTTP/HTTPS server.
Config File Prefix	Enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone.
Config File Postfix	Enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone.
XML Config File Password	Specifies the password for the configuration file.
Validate Server Certificate	Enable this option in order to validate certificate with trusted ones during TLS connection.
Automatic Upgrade Interval	Specifies the upgrade interval in minutes.
Enable DHCP Option 66 Override Server	Activates DHCP option 66 to override upgrade/config servers.
Zero Config	Enables Zero Config feature for auto provisioning.
Enable DHCP Option 120 Override SIP Server	Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is enabled.
Automatic Upgrade	Enables automatic upgrade and provisioning. Set schedule for provisioning for either every X minutes, every day or every week. Default is No.
Randomized Automatic Upgrade	Enable and define the start/End hours of the day and days of the week where the GDS will randomly checking for update.
Disable SIP NOTIFY Authentication	If this option is checked, the Device will not challenge NOTIFY with 401. Default setting is Enabled.

LED Pattern:

During the upgrade process and starting from firmware 1.0.3.32, the GDS will give indication about the progress of the process using LED lighting as follow:

1. Doorbell button blue LED will flash when firmware files are downloading. (the call button will flash in the GDS3712)
2. Digit 1,2,3 blue LED will flash during upgrading from 0 to 25%, then stays on. (For the GDS3710)
3. Digit 4,5,6 blue LED will flash during upgrading from 25 to 50%, then stays on. (For the GDS3710)
4. Digit 7,8,9 blue LED will flash during upgrading from 50 to 75%, then stays on. (For the GDS3710)
5. Digit *,0,# blue LED will flash during upgrading from 75 to 100%, then stays on. (For the GDS3710)
6. After all key’s blue LEDs light on then flash twice then reboot itself to finish the upgrade process. (For the GDS3710)

Reboot & Reset

This page allows user to reboot and reset the GDS371x.

Reboot	When clicked, the GDS371x will restart (soft reboot).
Auto Reboot	With this feature, user can configure convenient selected schedule for the device reboot by itself, per week or per day, to make a smooth performance.
Reset	There are two options for the reset function.
Clear All Data	All data will be reset, GDS3710 will be set to factory default.
Retain Network Data Only	All data will be erased except for Network data like IP address…
Retain Only Card Information	All data will be erased except for cards information. (Configuration available for the GDS3710 Only )
Retain Network Data and Card Information	All data will be erased except for Network Data and Card Information. (Configuration available for the GDS3710 Only )

Debug Log

This page allows user to configure SYSLOG to collect information to help troubleshooting issues with GDS371x.

• Five levels of Debugging are available, None, Debug, Info, Warning, Error.
• Once the Syslog Server and the level entered, press “Save” and then Reboot the GDS3710 to apply the settings.

Data Maintenance

This page allows users to manage the GDS371x configuration file by importing/exporting configuration files.

Click on to save the GDS371x configuration in a predefined directory.

System Health Alert

This option allows users to receive alert emails regarding SIP Registration Status of accounts, System Running Status or System Temperature in real time or in a periodic manner.

Enable System Health Alert	When this option is checked, then the GDS will send alert emails regarding the events selected under Event Name section using the already configured [Email Settings].
Delivery Method	When set to Realtime, the GDS will be sending successively alert emails every second. When set to Periodic, user can define the time interval between alert emails.
Email Title	Customize the Email title. Maximum length is 256 character.
SIP Registration Status	When checked, Email will contain Offline/Online indication for all 4 accounts.
System Running Status	When checked, Email will contain the system uptime.
System Temperature	When checked, Email will contain Temperature value of the system in °C and °F, as well as whether the temperature is normal on not.

Event Notification

This page allows users to configure the event notification details that will be used by GDS3710 to communicate to an HTTP server to log the events. When the feature is enabled and configured, all the event logs will be uploaded to server: RFID open door, PIN open door, SIP Call, Alarm, etc.

Examples:

• After an RFID Card swiping, GDS3710 will send to the configured HTTP server the following HTTP POST containing “Use card open door” event:

POST / HTTP/1.1
Host: 192.168.6.107
Authorization: Basic Og==
Connection: keep-alive
Content-Length: 90
Date: 2017-11-09; Time: 14:07:27; Event describe: Use card open door. Card ID: 378690700.

• After making a Call, when doorbell pressed, GDS3710 will send to the configured HTTP server the following HTTP POST containing “Phone call” event:

POST/HTTP/1.1
Host:192.168.6.107
Authorization:BasicOg==
Connection:keep-alive
Content-Length:62
Date: 2017-11-09; Time: 14:13:12; Event describe: Phone call.

These HTTP POST messages can be used by a 3^rd party software to integrate the GDS371x.

Enable Event Notification	Enables Event Notification feature
Via Type	Choose which protocol will be used to connect to the logs server (HTTP or HTTPs).
HTTP Method	Choose which HTTP(s) method will be used to send the logs to the server (POST or GET).
HTTP/HTTPs Server	Enter the IP address of domain name for the logs server.
HTTP Server Username	Configure the username of your HTTP(s) server
HTTP Server Password	Configure the password of your HTTP(s) server
URL Template	Specify the template for the event log messages that will be sent to the server, users can use the following variables to customize the message: ${MAC} : MAC Address ${TYPE} : Event Type ${WARNING_MSG} : Event Message ${DATE} : Date & Time ${CARDID} : Card Number ${SIPNUM} : SIP Number

Event Log

Users could check all device logs directly from the GDS web UI under the menu “Maintenance 🡪 Event log”.

In order to get logs for a specific date interval, select the Start Time and End Time, then select which Event type you want to check using the drop-down list, and click on to display the records.

The following Event Types are included for filtering:

• Open Door via Card
• Visiting Log
• Open Door via PIN
• Open Door via DI
• Open door by SI
• Call Log
• Open Door via Card and PIN
• Open Door via Remote PIN
• Motion Detection
• DI Alarm
• Door & Lock Abnormal Alarm
• Dismantle by Force
• System Up
• Reboot
• Reset
• Config Update
• Firmware Update
• Non-scheduled Access
• Hostage Alarm
• Invalid Password
• Temperature Alarm
• Unauthorized card swiped on Wiegand

For more information about event logs, please visit this guide.

Certificates

This page allows users to upload up to 6 Trusted CA certificate files which will be trusted by the GDS during SSL exchange.

Also users are allowed to configure the device with custom certificate signed by custom CA certificate under the Custom Certificate section.

In order to upload your Trusted CA certificate:

Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”.

User could press to delete one of the files.

In order to upload your Custom certificate:

Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”.

User could press to delete one of the files.

Status

This page displays GDS371x system and network information.

Account Status

This page displays of configured accounts’ SIP user ID, SIP server as well as the SIP Registration status, from Account 1 to Account 4.

System Info

This page displays information such as the product model, the hardware version, firmware…

Product Model	Displays the Product Model.
Hardware Version	Displays the Hardware Version.
Part Number	Displays the Part Number.
Boot Version	Displays the Boot Version.
Core Version	Displays the Core Version.
Base Version	Displays the Base Version.
Prog Version	Displays the Prog Version.
System Up Time	Displays the time since the first boot of the GDS371x.
SIP Registration Status	Sows whether the SIP account is registered or not.
Firmware Status	Click the button to check whether the firmware in the firmware server has an updated version, if so, update immediately.
System Temperature	Shows the current system temperature (in °C and °F).
Tamper Sensor	Shows if the Temper Sensor is triggered or not.
Digit Output	Shows if the Alarm Out is triggered or not. If ALMOUT1 Feature is set to Open Door, then two fields will show up indicating the state of both door 1 and door 2.
Input Digit 1	Shows if alarm IN 1 is triggered.
Input Digit 2	Shows if alarm IN 2 is triggered.

Network Info

This page displays the network system information of GDS3710.

MAC Address	Displays the GDS3710 MAC Address.
IP Address Mode	Displays the IP address mode used.
IP Address	Displays the IP address of the GDS3710.
Subnet Mask	Displays the Subnet Mask used.
Gateway	Displays the GDS3710 Gateway.
DNS Server 1	Displays the Preferred DNS Server.
DNS Server 2	Displays the secondary DNS Server.

CONNECTING GDS371x WITH GXV33XX

The GDS371x Door System offers a powerful integration with GXV33xx and allows users to open the door, initiates call to the GDS371x and gets real time audio/video stream.

The GXV33xx can be connected with the GDS371x in two different ways, either using peering mode (without a SIP server) or through a SIP server. For more details, please refer to following guide:

https://documentation.grandstream.com/knowledge-base/connecting-gds37xx-with-gxv33x/

CONNECTING GS WAVE WITH GDS371x DOOR SYSTEM

The GDS371x Door System can interact with the GS Wave softphone application to allow users to open door, initiate call to the GDS371x, offering more mobility during security monitoring and increasing connectivity to essential communications and real-time audio/video stream.

• GS Wave Android: For more details about needed steps for configuring the GDS371x to connect with Grandstream Wave Android™ version, please refer to following guide:

https://documentation.grandstream.com/knowledge-base/connecting-gds3710-with-wave-lite-android-guide/

• GS Wave IOS: For more details about needed steps for configuring the GDS371x to connect with Grandstream Wave iOS™ version, please refer to following guide:

https://documentation.grandstream.com/knowledge-base/connecting-gds3710-with-wave-lite-ios-guide/

GDS371x HTTP API

Grandstream Door System supports HTTP API (Application Programming Interface).

For more details, please refer to following guide:

https://documentation.grandstream.com/knowledge-base/gds37xx-http-api/

The document explains in detail the external HTTP-based application programming interface and parameters of functions via the supported method. The HTTP API is firmware dependent. Please refer to the related firmware Release Note for the supported functions.

Administrator Privilege is required, and administrator authentication verification has to be executed before any operation to the related parameter configuration.

FACTORY RESET

Restore to Factory Default via Web GUI

To perform factory reset to the GDS371x via the Web GUI, please refer to following steps:

1. Access to GDS371x Web GUI using the using the shipped default password.
2. Navigate to Maintenance 🡪Reboot & Reset.
3. Select the reset type from Rest drop down menu and press reset button as displayed on the following screenshot.

Hard Factory Reset

Some users did not keep the revised password safely and forgot the changed password. Due to GDS3710 did NOT have built-in reset button (Grandstream purposely designed this way to enhance security), this will make the GDS3710 inaccessible even for the true owner who lost the changed password.

Starting from firmware 1.0.2.21, Grandstream introduced a special way to do hard factory reset using the Wiegand Interface Cable shipped with GDS3710. Below is a photo of the normal connection of the provided Wiegand cable.

To perform hard factory reset to the GDS371x, please refer to following steps:

1. Power OFF the GDS3710.
2. Take the provided Wiegand cable, connect (or shorting) the related color wires as illustrated on the following picture. Please make sure the connection is correct and solid:

• Connect WHITE and BROWN cable together.
• Connect GREEN and ORANGE cable together.

3. Power ON the GDS3710. In about 10 seconds, the key pad LED lighting will change from solid lighting to blinking, the blinking time window is about 30 seconds. The user needs to enter the following key combination *0# while the LED is blinking.

4. After 3 ~ 5 minutes the GDS3710 will finish performing the reset process, then the user can log into the GDS3710 web GUI using the shipped default password.

5. User has to power OFF the GDS3710, unplug the Wiegand cable, power ON the GDS3710 again and make sure the GDS3710 is running correctly.

Hard Factory Reset Using GS Search

The GDS3712 can be reset using the GS Search tool by following these steps :

1. Open the GS Search tool that can be downloaded from the Grandstream tools page.

2. Select the device in question, in our example it is the GDS3712, and then select Facility Device Password Recovery.

3. Perform the reset of the device by clicking the Reset button option.

Restore to Factory Default Via SIP NOTIFY

1. Access your GDS371x UI by entering its IP address in your favorite browser.
2. Go to Phone Settings # page.
3. Enable “Allow Reset Via SIP NOTIFY” by checking this option. (Default is disabled)
4. Once a SIP NOTIFY with “event: reset” is received, the GDS371x will perform factory reset after authentication phase.

Restore factory password via special key combination

This feature allows customers to reset the device administrator password to factory default via keypad operation through some special key combination.

When performing this operation, ONLY password will be reset back to factory default. All other setting or parameters will NOT be changed and will remain the same. This feature is specially designed for field engineers or technicians when dispatched in field but for some reason the administrator password is not available therefore not able to access the GDS37xx device to do the related maintenance.

Here are the steps to do such password reset operation via keypad:

Encoding Rules:

Alphabet A – Z mapping to digit 1 – 26 respectively, no difference in lower or up case.

A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R	S	T	U	V	W	X	Y	Z
1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17	18	19	20	21	22	23	24	25	26

Operation Steps:

1) When device is idle, input the special keypad combination with format: ***last_6_MAC**#

2) Device will reach restore mode after correct digits in Step 1) entered. The backlight of keypad will flash quickly to tell operator the device is now in password reset/restore mode.

3) Operator will enter the correct decoded default password ending with # with format: default_password_code# via the keypad within 60 seconds.

4) If wrong code combination entered, the GDS37xx will beep with error sound (three short beeps) then exit the password reset mode, and the backlight will stop flashing.

5) If the correct default password decoded entered within 60 seconds, GDS37xx will play a long beep sound (advising correct operation), the device will reboot itself automatically.

6) If keypad entry time out (not finish the input within 60 seconds), the device will exit this password reset mode automatically and stop the backlight flashing. After successful password reset, operator will then be able to log into the GDS37xx webUI with default password, all the configuration inside the device will be the same and will NOT be changed.

For example:

Decoding the string into digits and write to paper before doing the operation:

• Device with last 6 MAC address: 33DDDD
• Decoding the last 6 MAC to digits would be: 334444
• Default password is: xwpxz6AA
• Decoding the default password to digits would be: 2423162426611

1) Enter ***334444**# via keypad, get into the password reset mode, the keypad backlight will flash quickly. 2) Within 60 seconds, enter 2423162426611#, the device will play one long beep then reboot itself.

2) Wait the device finishing boot up, log in the webUI using the default password, xwpxz6AA

CHANGE LOG

This section documents significant changes from previous versions of user manual for GDS3710. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.

Firmware Version 1.0.11.23

Product name : GDS3712, GDS3710

• Added ability to disable alarm siren sound in triggered alarm call. [Enable/Disable Silent Alarm Mode]
• Added “Keep Door Open” to be configured to use multiple schedules and allow users to choose and apply which schedule to use. [Schedule Open Door]
• Added granular DIGITAL OUTPUT time duration (1s to 4s). [Doorbell Mode]
• Added sending PIN via Wiegand when HTTP API open door executed. [Door Relay Options]
• Added option that no “#” is required after PIN input to make the device behave like a traditional access controller when “Disable Keypad SIP Number Dialing” is selected. [Local PIN Type]
• Added firmware upgrade via manually uploading firmware files from the computer.[Upgrade via Manually Upload]
• Optimized speaker via OQA testing. [Audio Testing]
• Updated CPE version to 1.0.5.5 [CPE Version]

Firmware Version 1.0.11.18

• Added SNMP support. [SNMP Settings]

Firmware Version 1.0.11.15

• Added support of configuring different “Number Called When Door Bell Pressed” entries depending on the time frame or schedule. [Basic Setttings]

Firmware Version 1.0.11.13

• Updated non-scheduled access alarm event log. [Event Log]

Firmware Version 1.0.9.9

• Added support for “SIP URI scheme When using TLS” and “Support SIP Instance ID”. [SIP]
• Increased OSD text length to 32 [OSD]

Firmware Version 1.0.9.6

• Allow using “PIN#” format for Unified PIN when “Disable Keypad SIP Number Dialing” is enabled. [Unified PIN]
• Added support for Secondary SIP Server. [secondary SIP server ]

Firmware Version 1.0.7.26

• Added support for Basic Authentication of HTTP API Remote Open Door. [Basic Settings]

Firmware Version 1.0.7.24

• Added MAC in User-Agent configuration. [Account 1 – 4]
• Added ‘unauthorized card swiped on Wiegand reader’ alert message in event Log. [Event Log]
• Added prompt to prevent empty alarm action profile name. [Alarm Action Settings]
• Added more template variables in Event Notification. [Event Notification]
• Improved private PIN management under the Card Management Web UI. [Show private PIN]
• Added option to choose HTTP method to either POST or GET in Event Notification. [Event Notification]

Firmware Version 1.0.7.23

• Added support for Key Sensitivity Options. [Key Sensitivity Level]
• Added support for Scheduled Auto Reboot. [Auto Reboot]
• Increased whitelist up to 200 per Account. [Account [1-4] White List]
• Added support for One-Way Interlocking Mode. [One-Way Interlocking Mode]
• Added support for door opening with and without call when paired with GSC3570. [Open Door via GDS37xx with or without a SIP Call]

Firmware Version 1.0.7.19

• Added Alarm Action triggering when illegal card swiped. [Alarm Action When Illegal Card Swiped]
• Added Card Number limitation with maximum number to be 2147483647. [Card Number]
• Added Secure Open Door with GDS37xx/GSC3570 setup. [GSC3570 Secure Open Door via GDS37XX/GSC3570 Peering]
• Added Web Relay ON/OFF URL configuration field for some 3^rd party Web Relay Door Controlling. [Door Relay Options]
• Set “RTSP password” and “GDSManager Configuration Password” initial value to be GDS37xx default random password. [RTSP Password][GDSManager Configuration Password]
• Added Newfoundland/Canada time zone. [Time Zone]

Firmware Version 1.0.7.14

• Added OpenVPN® support [OpenVPN® Settings]
• Added displaying “Unauthorized door opening attempt” in the Event Log when illegal card used [Event Log]
• Added WebRelay Open Door Feature [Door Relay Options]
• Added reboot/resync via SIP Notify [Disable SIP NOTIFY Authentication]
• Added option to enable PIN/Password display [Enable PIN/Password Display (HTTPS)]
• Added support for “UserName” in HTTP Event Notification [Event Notification]

Firmware Version 1.0.7.11

• Revised SIP Account Name to Display Name [SIP Basic Settings]
• Added support for Cisco QuoVadis/HydrantID CA [Certificates]

Firmware Version 1.0.7.10

• Increased maximum unlock holding time to 1800 seconds (30 minutes). [Basic Settings]
• Added support for anonymous MJPEG stream viewing for each of the three streams. [Enable Anonymous LiveView]

Firmware Version 1.0.7.8

• Enhanced the failover mechanism based on DNS SRV. [DNS Mode]
• Include Holidays on Keep Door Open Schedule for Door 2. [Holiday Mode]

Firmware Version 1.0.7.7

• Added siren alarming function when door opened abnormally. [Connection Examples]
• Added option to only accept incoming SIP call from Proxy/Server. [Accept Incoming SIP from Proxy Only]
• Added support for including Holidays at Keep Door Open schedule. [Keep Door Open]

Added reset/restore factory default password via special keypad combination operations. [FACTORY RESET]

Firmware Version 1.0.7.4

• Added ability to separate webUI credentials from the GDSManager credentials. [GDSManager Configuration Password]
• Added G.729 audio codec support. [Technical Specifications] [Preferred Vocoder]
• Added ability to enable multiple audio codecs simultaneously and specify priority of codecs. [Preferred Vocoder]
• Added “Schedule” for firmware upgrade and provisioning. [Upgrade]
• Added support for randomize firmware upgrade and provisioning. [Upgrade]
• Added support for Voice Frame per TX in the audio settings. [Voice Frame Per TX]
• Added option to keep keypad blue light ON/OFF based on schedule. [Door System Settings]
• Added support for DHCP Option 120. [Enable DHCP Option 120 Override SIP Server]
• Added support for reregister before expiration option. [Re-register before Expiration (s)]
• Added support for anonymous RTSP Live View. [Enable Anonymous LiveView]
• Added support for DHCP Option 42. [Allow DHCP Option 42 to override NTP server]

Firmware Version 1.0.5.6

• Added support for 4 SIP accounts. [Account]
• Added option to configure DTMF Payload value. [DTMF Payload Type]
• Added option to disable outbound proxy route header. [Outbound Proxy Mode]
• Added support for Packetization Mode 0. [SIP Packetization Compatibility Mode]
• Added support for “Normal Open” or “Normal Close” setting when Alarm Out1 is set to Open Door. [ALMOUT1 Status]
• Added support for System Health Alerts via Email. [System Health Alert]
• Added option to upload custom doorbell ringtone. [Enable Custom Doorbell Ringtone]
• Added option to set Schedule for “Local PIN to Open Door”. [Local PIN to Open Door Schedule]
• Added support for CSV format when Importing/Exporting Card user data. [Card Management]
• Added support for Anonymous Snapshot. [Enable Anonymous LiveView]
• Enhanced security by only allowing numbers existing under “White List” to open the door remotely when call is initiated from GDS3710. [Remote PIN to Open the Door]
• Added Boot version information into System status. [Boot Version]

Firmware Version 1.0.5.2

• Added Alarm_Out port (COM1 interface) to be used as Open Door 2. [Using Alarm Out (COM 1) to Control a Second Door]
• Added option to Enable/Disable WebUI access. [Disable Web Access]
• Added option to define number of snapshots to be uploaded when opening door. [Number of Snapshots when Door Opened]

• Added option to specify digital input to be normal Open or normal Close. [Input Digit 1 Status]

• Added ability to set schedule for Alarm In door opening. [Select Alarm Schedule]

• Added support for using Digit Only as Private PIN. [Local PIN Type]

• Added option to configure “No Key Entry Timeout”. [No Key Input Timeout]

• Added ability to email snapshot when door opened. [Snapshot when Door Opened]

• Added option to allow anonymous viewing. [Enable Anonymous LiveView]
• Added option to configure payload type for H.264. [H.264 Payload Type]
• Extended VLAN tag range from 0 to 4094. [Layer 2 QoS 802.1Q/VLAN Tag]
• Added option to use Emergency PIN to overwrite “Keep Door Open” schedule and lockdown. [Emergency PIN]
• Added ability to configure device with custom certificate signed by custom CA certificate. [Certificates]
• Added support for special character “@” in the SIP User ID. [SIP User ID]
• Added SIP NOTIFY to factory reset the GDS3710. [Allow Reset Via SIP NOTIFY] [Restore to Factory Default Via SIP NOTIFY]
• Added event log showing the users (Username) opening door via private PIN. [Event Log]

Firmware Version 1.0.4.9

• Added support for Parallel Hunting when doorbell pressed [Door Bell Call Mode]
• Enhanced HTTP Event Notification details: Added “CARDID” and “SIPNUM” [URL Template]
• Add support for TLSv1.2

Firmware Version 1.0.3.35

• Added option to assign a schedule to the doorbell. [Press Doorbell Schedule]
• Added option to set the maximum number of digits dialed. [Maximum Number of Dialed Digits]

Firmware Version 1.0.3.34

• Added support for video live view on Chrome/Firefox with no Plugin required. [Live View Page]
• Added option to send Snapshot via Email when doorbell pressed. [Snapshot when Doorbell Pressed]
• Added RTCP/RTCP-XR for SIP Call to meet Cloud Solution Service Provider. [Enable RTCP]
• Added alarm notification of non-scheduled access users. [Non-Scheduled Access Alarm]
• Added Keep Door Open section. [Keep Door Open]
• Added MJPEG Authentication Mode. [JPEG Authentication Mode] [Live View Page]

Firmware Version 1.0.3.32

• Added LED lighting indication pattern for firmware upgrade process. [Upgrade]
• Increased the maximum allowed whitelist numbers to 30 records with 20-digit length for each number [Account [1-4] White List]
• Added Support for HTTP command to Open Door. [Enable HTTP API Remote Open Door]
• Added display device logs at GDS web UI. [Event Log]
• Added valid start/end dates for Card Management. [Card Management]
• Added “Test” button for Alarm Action. [Alarm Action]
• Added “Alarm IN/OUT Status” display at GDS “Status” page UI.
• [Added Self-defined Even Notification Message. [Event Notification]

Firmware Version 1.0.3.31

• Added ability to upload Trusted CA certificate files. [Certificates]
• Added support for multi-channel call mode. [Enable Multi-channel Call Mode]
• Added option to enable/disable certificate validation. [Certificates]

Firmware Version 1.0.3.23

• Added Standard Mode and Broadsoft Mode in SIP Settings, Broadsoft Supported. [Special Feature]
• Added card ID number and phone number reported in event log message. [Event Notification]
• Added “Click-to-Dial” feature support. [Click-To-Dial]

Firmware Version 1.0.3.13

• Added option to disable alarm sound at phone side when event trigger SIP call to the phone. [Enable two-way SIP Calling]
• Increased maximum characters to 256 in “Number called when doorbell pressed” to allow serial hunting of SIP extensions or IP address with port or mixing of both, with each ring several seconds before going next. [Number Called When Door Bell Pressed]
• Added feature to capture snapshot when doorbell pressed. [Snapshot when Doorbell Pressed]
• Added feature to disable keypad input (lock keypad) and ONLY doorbell button can be pressed. [Disable Keypad (except the Doorbell Button)]
• Added option to disconnect call automatically after door open event. [Enable On Hook After Remote Door Opened]
• Issuing Mode automatically. [Card issuing State Expire Time(m)]
• Added ability for whitelist entries to open door using remote PIN. [Account [1-4] White List]

Firmware Version 1.0.2.25

• Added if schedule disabled, GDS3710 will bypass the option to open door. [Group overrides Schedule]
• Implemented the HTTP Upload (RFID card) Log Event support for 3^rd party Software Integration. [Event Notification]

Firmware Version 1.0.2.22

• No major changes.

Firmware Version 1.0.2.21

• Allow config and call IP address format on SIP field when dialing the Virtual Number. [SIP Number]
• Added “Silent Alarm” Mode. [Enable Silent Alarm Mode]
• Added option Backup/Restore including all passwords like SIP/FTP/Remote Access, etc. [Data Maintenance]
• Added schedule support for Card and PIN. [Schedule]
• Added LLDP support. [Enable LLDP]
• Added database automatic backup and synchronization.
• Modified WebGUI style.
• Added card information batch delete option in the WebGUI. [Users Operation]
• Added option to enable “Motion Detection”, “Tamper Alarm” and backlight partially light. [Tamper Alarm] [Motion Detection] [Enable Background Light]
• Added card user limitation up to 2000 and Group Limit to 50. [Card Management]
• Added Card and PIN schedule configuration Central Mode. [Central Mode]
• Added LDC Ratio Control and Adjustment. [LDC Ratio]
• Expended the range of Ring timeout. [Ring Timeout]
• Added option to disable Auto Answer. [Auto Answer]
• Updated the “DingDong” tone when doorbell pressed.
• Added function to check the default value.
• Added Factory Reset via special procedures. [Hard Factory Reset]
• Added file upload and download (card information, configuration etc.) can be executed after authentication. [Card Management]

Firmware Version 1.0.2.13

• Added support of ONVIF Profile S.
• Added “Privacy Mask” support in Motion Detection Setting. [Privacy Masks]
• Updated OCX plugin engine to Version 3.1.0.74
• Added DTMF Open Door control option in WebGUI [Enable DTMF Open Door]
• Added HTTP API support [GDS3710 HTTP API].
• Optimized HTTP API for Card Management.
• Added “Enable Blue Doorbell Light” option in the webGUI. [Door System Settings]
• Added switch on the doorbell blue light by configured time period of the day. [Door System Settings]
• Implemented “Silent Alarm” mode. [Enable Silent Alarm Mode]

Firmware Version 1.0.2.9

• Added back DTMF Open Door as optional choice, with user acknowledging the security risk. [Enable DTMF Open Door]
• Revised “Alarm Output Duration(s)” choice option as 5/10/15/20/25/30 seconds.

Firmware Version 1.0.2.5

• Added folder creation and file arrangement if multiple GDS3710s are uploading snapshots to FTP server.
• Added DTMF audio playing when key be pressed. [Key Tone Type]
• Separated volume control under Web GUI -> Audio Settings. [System Volume][Doorbell Volume]
• Added “Audio, Snapshot, Recording and File Path Saved” operation with icons at Live View webpage. [Live View Page]
• Added “show password” feature when the eye icon be clicked in the webGUI.
• Added prompt popup message when capture button clicked.
• Use different email title to separate the Motion Detection and Temperature Out of the Range alarm.
• Set initial value of “0” for Virtual Number and SIP number if user leaving the field empty. [Virtual Number][SIP Number]
• Added support open door remotely via GDS Manager utility (after GDS Manager version 1.0.0.78)
• Supported GXP color phone JPEG_Over_HTTP with encryption and authentication. This feature is pending on GXP/UCM6xxx firmware availability. Currently this feature does not support 3rd party PBX if SIP extension is used in Open Door configuration.
• Added SSH support with default TCP port 22. [Enable SSH][SSH Port]
• Added GS_Wave (Android/iOS) Application support for Open Door. [CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM].
• Enhanced webGUI login process and added random default password.
• Enhance security by disable the DTMF to open door
• Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [Enable DTMF]

Firmware Version 1.0.1.19

• This is the initial version for GDS371x.