GDS37xx Event Logs Guide

  • Updated on March 15, 2024

INTRODUCTION

The GDS series of Facility Access Systems tracks and manages access to any physical building and provides a dedicated audio and/or video intercom. Thanks to its integration with other Grandstream endpoints the GDS series offers a complete end-to-end solution for access control, video/audio intercom, and security needs, the models included are : GDS3710, GDS3712, GDS3705, and GDS3702

For monitoring purposes, GDS37xx does support Event logs notification via HTTP where the device will be sending via HTTP POST commands, log messages to HTTP server. Also, users could check the logs directly from the web UI of the device.

On the following parts we will go through on how to configure GDS37xx to receive event logs and the supported log messages on the unit. we will use GDS3710 as our configuration unit, same procedure applies on the other GDS37xx models.

CONFIGURE EVENT LOGS NOTIFICATION

For the purpose of demonstration, we will use simple HTTP server without authentication, but if the user wishes to use HTTP authentication to connect to server, then that is supported on the GDS software.

Figure 1: GDS HTTP Event Logs

GDS3710 Configuration Settings

The GDS3710 needs to be configured with the correct connection parameters to HTTP server in order to submit the log messages when events occur:

  1. Access the GDS3710 Web GUI and navigate to “Maintenance🡪Event Notification”.
  2. Enable the event notification and choose the protocol to be used to send out the notification messages:
  • HTTP or HTTPs are supported.

3. Enter Server IP address or domain name (in case domain name is used then GDS should have a valid working DNS server).

4. If authentication is required, enter the username and password.

5. Enter the message template, otherwise leave to default: {“mac”:”${MAC}”,”content”:”${WARNING_MSG}”}

This field can be used to customize the message content that will be sent to the HTTP server for event notification, following variables are supported for customization:

  • ${MAC} : MAC Address
  •  ${TYPE} : Event Type
  •  ${WARNING_MSG} : Event Message
  •  ${DATE} : Date & Time
  •  ${CARDID} : Card Number
  •  ${SIPNUM} : SIP Number

6. Click button to apply changes.

7. Press to test the connection.

Figure 2: GDS3710 Event Notification Configuration

Supported Event Logs

The GDS3710 supports the following Event log notification messages which indicates most of the events that can occur with the unit:

Table 1: Supported Event Logs

Event Type

Event Message

Use Case

100

Open Door via Card

Indicates that someone opens the door via card or key fob.

101

Open Door via Card (over Wiegand)

Indicates that someone opens the door via card or key fob using Wiegand interface connected to GDS.

200

Visiting Log

Indicates that door has been opened for visitor which pressed door bell button.

300

Open Door via Universal PIN

Indicates that door has been opened successfully using local PIN code via GDS keypad.

301

Open Door via Private PIN

Indicates that someone opened the door successfully using their private PIN code via GDS keypad.

302

Open Door via Guest PIN

Indicates that a guest used “Guest PIN” code to open the door using GDS keypad.

400

Open Door via DI

Indicates that door has been opened using DI (Digital Input) Signal, such as using a push button.

500

Call Out Log

Indicates the GDS unit initiated a call out, for example when someone uses the keypad to dial a number or press door bell button which preconfigured destination number.

501

Call In Log

Indicates that call has been received by the GDS unit.

504

Call Log (Door Bell Call)

Indicates that someone has initiated a call using door bell button.

600

Open Door via Card and PIN

Indicates that someone used his RFID card or key fob, plus his own private password to authenticate and open the door.

601

Keep Door Open (Immediately)

Key door Open (immediately) action has been performed from the web Interface.

602

Keep Door Open (Scheduled)

Key door Open (immediately) action has been set from the web Interface and the event is triggered.

700

Open Door via Remote PIN

Indicates that someone did send remote PIN code to open the door using GDS manager tool for example.

800

HTTP API Open Door

Indicates that someone did send remote PIN code to open the door HTTP API command.

900

Motion Detection

Indicates that motion detection is triggered.

1000

DI Alarm

Indicates that alarm IN is triggered.

1100

Dismantle by Force

Indicates that the unit has been dismantled by force.

1101

System up

Indicates that the system is UP

1102

Reboot

Indicates that the GDS unit has been rebooted.

1103

Reset (Clear All Data)

Factory reset (clear all data) has been performed.

1104

Reset (Retain Network Data Only)

Factory reset (Retain Network Data Only) has been performed.

1105

Reset (Retain Only Card Information)

Factory reset (Retain Only Card Information) has been performed.

1106

Reset (Retain Network Data and Card Information)

Factory reset (Retain Network Data and Card Information) has been performed.

1107

Reset (Wiegand)

Factory reset using Wiegand module has been performed on the unit.

1108

Config Update

Indicates that the system’s configuration has been updated.

1109

Firmware Update (1.0.0.0)

Indicates that the system’s firmware has been upgraded.

1200

Hostage Alarm

Indicates that someone has entered the hostage alarm PIN code to open the door.

1300

Invalid Password

Indicates that someone has entered wrong password PIN code to open the door for 5 attempts and corresponding alarm action has been triggered.

1400

Mainboard Temperature(32°C) Normal

Indicates that device’s mainboard temperature is normal, (around 32°C).

1401

Mainboard Temperature(32°C) Too Low

Indicates that device’s mainboard temperature is too low.

1402

Mainboard Temperature(32°C) Too High

Indicates that device’s mainboard temperature is too high.

1403

Sensor Temperature(32°C) Normal

Indicates that device’s sensor temperature is normal, (around 32°C).

1404

Sensor Temperature(32°C) Too Low

Indicates that device’s sensor temperature is normal too low.

1405

Sensor Temperature(32°C) Too High

Indicates that device’s sensor temperature is normal too high.

SUPPORTED DEVICES

Following table shows Grandstream products supporting GDS37XX integration:

ModelSupportedFirmware
GDS3710Yes1.0.3.32 or higher
GDS3705Yes1.0.1.11 or higher
GDS3712Yes1.0.3.32 or higher
GDS3702Yes1.0.1.11 or higher

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