Call Center Today, many small and medium-sized businesses are choosing on-premises IT solutions, which will fit their special business needs. As for...
User Portal Other than the web interface access for administrators, Grandstream UCM6xxx IP-PBX series offer to each extension a “User Portal” allowing...
Call Barging UCM6xxx series support the “Call barging” feature allowing users to drop in on a live call. This call center feature...
QueueMetrics Integration UCM6xxx series have integrated QueueMetrics which is highly scalable monitoring and reporting suite that addresses the needs of thousands of...
Grandstream Billing System Guide INTRODUCTION Grandstream IP PBX systems include a built-in billing solution that gives enterprises financial control over their VoIP communications. This...
