IVR (Interactive Voice Response) is a telephony technology in the telecom industry allowing customers to interact with the host system...

The UCM6xxx series support monitoring remote extensions using Eventlist BLF and LDAP sync features between peered UCM6xxx systems in different...

Introduction The UCM6XXX is now offering the ability to subscribe to extensions state and to be informed about the current...

UCM6XXX series offer DISA (Direct Inward System Access) and Callback features allowing users to get access to the system resources,...

This document introduces the concepts of the Shared Call Appearance (SCA) feature along with related settings on the UCM6XXX IP-PBX...