GVC3220 - Administration Guide

Specification

Description

Protocols/

Standards

SIP RFC3261, H.323, BFCP, TIP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, OpenVPN®

MCU

up to 5-way 1080P@30fps conference, 9-way 720P@30fps conference

Camera

1/2.5“, 8 Megapixel CMOS, 4k 30fps or 1080p 60fps output

Lens

12x optical zoom, +/-30° tilt, +/-170° pan, 70.1°~7.4°(W) field of view, 40.7°~4.2°(T) field of view

Network Interface

1 x RJ45 10/ 100/ 1000 Mbps port

Wi-Fi

Integrated dual-band 802.11 a/b/g/n/ac (2.4GHz & 5GHz), supports Wi-Fi Multimedia

Bluetooth

Integrated Bluetooth

Video Outputs

1x HDMI 2.0 up to 4k with CEC，1x HDMI 1.4 up to 1080p

Video Input

1x HDMI 1.4 up to 1080p

MIC/Speaker

Support external Bluetooth or 2.4G microphone, 1 built-in speaker

Audio Inputs/Outputs

1x Line in/out ,1x Media

Remote Control

Bluetooth & Infrared remote control with multi-touch touchpad

Auxiliary Ports

1x USB 3.0, 1x USB 2.0, 1x SD, 1x Reset

Voice Codecs

Support for G.711μ/a, G.722 (wide-band), G.726-32, iLBC, Opus, G.722.1, G.722.1C, G729A/B, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)

Video Codecs

H.264 BP/MP/HP, video resolution up to 1080P, frame rate up to 30fps, bit rate up to 4Mbps

Portrait Video Resolution

4K from 1Mbps to 8Mbps, 1080P from 1Mbps to 4Mbps, 720P from 512Kbps to 2Mbps

Content Video Resolution

Input: 720P, 1080P (HDMI)

Encoding: 800×600, 1024×768, 1280×1024, 1280×720, 1920×1080

Output: 720P, 1080P

Dual-Stream

BFCP, people video (up to 4K@30fps) + content video (up to 1080P@15fps)

Audio Features

AEC, ANS, AGC, PLC, CNG/VAD

Video Features

FEC, dynamic display layout, picture-in-picture, picture-outside-picture.

Video Conferencing Service Platform

SIP, H.323, Grandstream IPVideoTalk, Bluejeans and Zoom

Telephony Features

Hold, mute, downloadable phone book (XML, LDAP), call waiting, call history, flexible dial plan, server redundancy & fail-over

Sample Applications

Microsoft Teams, Skype or Skype for Business, Zoom, YouTube, mobile phone data import/export via Bluetooth, etc.

API/SDK available for advanced custom application development.

Application Deployment

Allow various Android operating system 9.0 compliant applications to be developed, downloaded, and run in the embedded device with provisioning control

QoS

Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media access control

Multi-Language

English, Chinese, German, Italian, French, Spanish, Portuguese, Russian.

Upgrade/

Provisioning

Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file. Detect U disk /SD card system version upgrade automatically.

Power & Green Energy Efficiency

Universal power adapter:

Input: 100~240Vac 50~60Hz

Output: 48V/1.35A(64.8W)

Package Content

GVC3220 video conference system, GMD1208 wireless microphone, remote control, 4 AAA batteries, universal power supply, network cable (2 meters), HDMI cables (1x 5 meters, 2x 1.5 meters), lens cleaning cloth, bracket, quick installation guide.

Temperature and Humidity

Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% (Non-condensing)

Compliance

Broadsoft

FCC: Part15 Class B; Part 15 Subpart C 15.247; Part 15 Subpart E 15.407; MPE.

CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; EN 301 489-1; EN 301 489-17; EN 300 328; EN 301

893; EN 62311.

RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 62368.1.

IC: ICES-003; RSS-GEN; RSS-247; RSS-102(MPE).

HDMI/EAC/REACH/ROHS/WEEE

User Type

Username

Default Password

Accessible Web Pages

End User

User

123

• Call
• Account
• System Settings
• Device Control
• App
• Maintenance
• Status

Administrator

Admin

Can be found at the back sticker

All pages

Descriptions

Account Active

This field indicates whether the account is active. If disabled, the device will not send registration information to SIP server. The default setting is enabled.

Account Name

It is used to configure the name associated with each account to be displayed on the upper left corner of LCD.

SIP Server

It is used to configure the URL or IP address, and port of the SIP server. This should be provided by VoIP service providers (ITSP).

Secondary SIP Server

It is used to configure the URL or IP address, and port of the secondary SIP server. When the connection request sent to SIP server fails, the device will try to use the secondary SIP server.

Tertiary SIP Server

It is used to configure the URL or IP address, and port of the tertiary SIP server. When the connection request sent to SIP server and secondary SIP server fails, the device will try to use the tertiary SIP server.

SIP User ID

It is used to configure the user account information, provided by your VoIP service provider (ITSP). It is usually in the form of digits similar to phone number or actually a phone number.

SIP Authentication ID

It is used to configure the SIP service subscriber’s Authenticate ID used for authentication. It can be identical to or different from the SIP User ID.

SIP Authentication Password

It is used to configure the account password required for the device to authenticate with the ITSP (SIP) server before the account can be registered. After saving, it will appear as hidden for security purpose.

Display Name

It is used to configure the SIP server subscriber’s name (optional) that will be used for Caller ID display. The configured content will be included in the From, Contact and P-Preferred-Identity headers of SIP INVITE message.

Voice Mail Access Number

This parameter allows you to access voice messages by entering voice mail or dialing access number. On the device, the users can select SettingsAdvancedVoice Mail and click on the account to dial out to voicemail portal.

Tel URI

If the device has an assigned PSTN telephone number, this field should be set to “User=Phone”. Then a “User=Phone” parameter will be attached to the Request-Line and “TO” header in the SIP request to indicate the E.164 number. If set to “Enable”, “Tel:” will be used instead of “SIP:” in the SIP request. The default setting is “Disable”.

Descriptions

Outbound Proxy

It is used to configure the IP address or the Domain name of the Primary Outbound Proxy, Media Gateway, or Session Border Controller. It is used by the device for Firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution.

Secondary Outbound Proxy

It is used to configure the IP address or the Domain name of the Secondary Outbound Proxy, Media Gateway, or Session Border Controller. The device will try to connect the Secondary outbound proxy only if the primary outbound proxy fails.

DNS Mode

It is used to set which DNS service will be used to look up IP address for SIP server’s hostname. It can be selected from the dropdown list:

• A Record (Default) ; SRV; NATPTR/SRV.

If the device needs DNS SRV resource, in which case the DNS server responds with more than one result, it should be set to “SRV” or “NATPTR/SRV”.

NAT Traversal

It is used to configure the NAT traversal mechanism used on the device. It can be selected from the dropdown list:

• NAT NO
• STUN
• Keep-alive
• uPnP
• Auto
• OpenVPN
• TURN

If the outbound proxy is configured and used, it can be set to “NAT NO”.

If set to “STUN” and STUN server is configured, the device will periodically send STUN message to the SUTN server to get the public IP address of its NAT environment and keep the NAT port open. STUN will not work if the NAT is symmetric type.

If set to “Keep-alive”, the device will send the STUN packets to maintain the connection that is first established during registration of the device. The “Keep-alive” packets will fool the NAT device into keeping the connection open and this allows the host server to send SIP requests directly to the registered device.

If the device needs to use OpenVPN to connect to host server, please set it to “VPN”.

If the firewall and the SIP device behind the firewall are both able to use UPnP, it can be set to “UPnP”. Both parties will negotiate the port used to allow SIP packets to go through.

If it is set to “TURN”, the protocol is designed to be used as part of the ICE (Interactive Connectivity Establishment) approach to NAT Traversal.

The default setting is “Keep-alive”.

Proxy-Require

It is used to add the Proxy-Required header in the SIP message. It is used to indicate proxy-sensitive features that must be supported by the proxy. Do not configure this parameter unless this feature is supported on the SIP server.

Descriptions

SIP Registration

It is used to set if allowing the device to send SIP Register messages to the proxy/server. The default setting is “Yes”.

Unregister Before New Registration

If it is set to “All”, the SIP user’s registration information will be cleaned when the device starts pre-registration after rebooting. The SIP Contact header will contain “*” to notify the server to unbind the connection. If set to “Instance”, the device only cleans the current SIP user’s info. The default setting is “Instance”.

Register Expiration (m)

It is used to configure the time period (in minutes) in which the device refreshes its registration with the specified registrar. The default setting is 60. The maximum value is 64800 (about 45 days) and the minimum value is 1 minute.

Subscribe Expiration (m)

Specifies the frequency (in minutes) in which the device refreshes its subscription with the specified register server. The maximum value is 64800(about 45 days).

Registration Retry Wait Time (s)

It is used to configure the time period (in seconds) in which the device will retry the registration process in the event that is failed. The default setting is 20. The maximum value is 3600 (1 hour).

Local SIP Port

It is used to configure the local SIP port used to listen and transmit. The default setting is 5060. The valid range is from 5 to 65535.

SUBSCRIBE for MWI

It is used to set if the device will subscribe voice message service. If it is set to “Yes”, the device will periodically send SIP SUBSCRIBE message for Message Waiting Indication service. GVC3220 supports both synchronized and non-synchronized MWI. The default setting is “No”.

Enable Session Timer

It is used to set if the device will use the session timer. If it is set to “Yes”, it will be added in the SIP INVITE message to notify the server. The default setting is “Yes”.

Session Expiration (s)

It is used to configure the device’s SIP session timer. It enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default setting is 180 with a valid range from 90 to 64800.

Min-SE (s)

It is used to configure the minimum session expiration timer (in seconds) if the device acts as a timer refresher. The default setting is 90. The valid range is from 90 to 64800.

UAC Specify Refresher

It is used to set the party which will refresh the active session if the device makes outbound calls. If it is set to “UAC” and the remote party does not support Refresher feature, the device will refresh the active session. If it is set to “UAS”, the remote party will refresh it. If it is set to “Omit”, the header will be omitted so that it can be selected by the negotiation mechanism. The default setting is “Omit”.

UAS Specify Refresher

It is used to set the party which will refresh the active session if the device receives inbound calls. If it is set to “UAC”, the remote party will refresh the active session. If it is set to “UAS” and the remote party does not support refresh feature, the device will refresh it. The default setting is “UAC”.

Force INVITE

It is used to set the SIP message type to refresh the session. If it is set to “Yes”, the Session Timer will be refreshed by using the SIP INVITE message. Otherwise, the device will use the SIP UPDATE or SIP OPTION message. The default setting is “No”.

Caller Request Timer

This is used to set the caller party to act as refresher. If set to “Yes” and both parties support session timers, the device will enable the session timer feature when it makes outbound calls. The SIP INVITE will include the content “refresher=uac”. The default setting is “No”.

Callee Request Timer

This is used to set the callee party to act as refresher. If set to “Yes” and both parties support session timers, the device will enable the session timer feature when it receives inbound calls. The SIP 200 OK will include the content “refresher=uas”. The default setting is “No”.

Force Timer

It is used to activate the session timer feature on the device. If it is set to “Yes”, the device will use the session timer even if the remote party does not support this feature. If it is set to “No”, the device will enable the session timer only when the remote party supports this feature. To turn off the session timer, select “No”. Default setting is “No”.

Enable 100rel

It is used to activate the PRACK (Provisional Acknowledgment) method. This option is very important to support PSTN internetworking. PRACK improves the network reliability by adding an acknowledgement system to the provisional Responses (1xx). If set to “Yes”, the device will respond to the 1xx response from the remote party. The default setting is “No”.

Caller ID Display

It is used to set the header tag from the SIP INVITE message for the Caller ID display. If it is set to Auto, the device will use one of the available headers in the priority hierarchy of P-Asserted Identify Header, Remote-Party-ID Header and From Header. If it is set to “From Header”, it will use the From Header information for the Caller ID. If it is set to “Disabled”, all the incoming calls Caller ID will be displayed with “Unavailable”. The default setting is “Auto”.

Use Privacy Header

Controls whether the Privacy header will present in the SIP INVITE message or not, whether the header contains the caller info. When set to “default”, the Privacy Header will show in INVITE only when “Huawei IMS” special feature is on. If set to “Yes”, the Privacy Header will always show in INVITE. If set to “No”, the Privacy Header will not show in INVITE. The default setting is “Default”.

Use P-Preferred-Identity Header

It is used to set if the P-Preferred-Identity Header will be presented in the SIP INVITE message. If set to “default”, the P-Preferred-Identity Header will be omitted in SIP INVITE message when “Huawei IMS” special feature is active. If set to “Yes”, the P-Preferred-Identity Header will always be presented. If set to “No”, it will be omitted. The default setting is “Default”.

Use Mac Header

Configures whether to use MAC header. If set to “No”, all SIP messages will not contain MAC header; If set to “Only for REGISTER”, MAC header will only be included in SIP REGISTER and UNREGISTER messages; If set to “Yes to All SIP”, all outgoing SIP REGISTER messages will contain MAC header.

Add MAC In User-Agent

Configures whether to add MAC address in User-Agent header. If set to “No”, all outgoing SIP messages will not attach MAC address to the User-Agent header; If set to “Yes except REGISTER”, all outgoing SIP messages except REGISTER message will attach the MAC address to the User-Agent header; If set to “Yes to All SIP”, all outgoing SIP messages including REGISTER message will attach MAC address to the User-Agent header.

SIP Transport

It is used to set the protocol used to transport the SIP message. It can be selected from TCP/UDP/TLS. The default setting is “UDP”.

RTP IP Filter

It is used to configure whether to filter received RTP packets. The options are “Close”, “IP Only” and “IP and Port”. The default setting is “Disable”.

This setting can be used with “Symmetric RTP”. Please see below:

• Symmetric RTP = No, RTP IP Filter = Close

The device sends RTP packets to the IP:Port included in SDP and accepts RTP packets from any address.

• Symmetric RTP = Yes, RTP IP Filter = Close

The device sends RTP packets to the IP:Port where the RTP packets come from and accepts RTP packets from any address.

• Symmetric RTP = No, RTP IP Filter = IP Only

The device sends RTP packets to the IP:Port included in SDP and only accepts RTP packets from the IP in the SDP.

• Symmetric RTP = Yes, RTP IP Filter = IP Only

The device sends RTP packets to the IP:Port where the RTP packets come from and only accepts RTP packets from the IP in the SDP.

• Symmetric RTP = Yes, RTP IP Filter = IP and Port

The device only sends RTP packets to the IP:Port included in SDP and only accepts RTP packets from the IP:Port in the SDP.

RTP Timeout (s)

Configures the RTP timeout of the phone. If the phone does not receive the RTP packet within the specified RTP time, the call will be automatically disconnected. The default range is 0-600. If set to 0, the phone will not hang up the call automatically.

SIP URI Scheme When Using TLS

It is used to set SIP header – “SIP” or “SIPs”, which will be used if TLS is selected for SIP Transport. The default setting is “SIP”.

Use Actual Ephemeral Port in Contact with TCP/TLS

It is used to set the port information in the Via header and Contact header of SIP message when the device uses TCP or TLS. If set to “No”, these port numbers will use the permanent listening port on the device. Otherwise, they will use the ephemeral port for the particular connection. The default setting is “No”.

RFC2543 Hold

If yes, c=0.0.0.0 will be used in INVITE SDP for hold.

Symmetric RTP

It is used to enable the symmetric RTP mechanism. If set to “Yes”, the device will use the same socket/port for sending and receiving the RTP messages. Default is “No”.

Support SIP Instance ID

It is used to set if the device will send SIP Instance ID. The SIP instance ID is used to uniquely identify the device. If set to “Yes”, the SIP Register message Contact header will include +SIP instance tag. The default setting is “Yes”.

Validate Incoming SIP Messages

It is used to set if the device will check the incoming SIP messages caller ID and Cseq headers. If the message does not include the headers, it will be rejected. The default setting is “No”.

Check SIP User ID for Incoming INVITE

It is used to set if the device will check the SIP User ID in the Request URI of the SIP INVITE message from the remote party. If it does not match the SIP User ID. configured on the device, the call will be rejected. If set to “Yes”, this feature will be active.

The default setting is “No”.

Authenticate Incoming INVITE

It is used to set if the device will authenticate the SIP INVITE message from the remote party. If set to “Yes”, the device will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response. The default setting is “No”.

SIP Realm Used for Challenge INVITE & NOTIFY

This is used to verify incoming INVITE and NOTIFY (including check-sync, re-sync, and reboot). It is only effective when SIP authentication is enabled.

Only Accept SIP Requests from Known Servers

It is used to set if the device will answer the SIP request from saved servers. If set to “Yes”, only the SIP requests from saved servers will be accepted and the SIP requests from the unregistered server will be rejected. The default setting is “No”.

SIP T1 Timeout

It is used to define an estimate of the round-trip time of transactions between a client and server.

If no response is received in T1, the figure will increase to 2*T1 and then 4*T1. The request re-transmit retries would continue until a maximum amount of time define by T2. The default setting is 0.5 second.

SIP T2 Timeout

It is used to define the maximum retransmit time of any SIP request messages (excluding the SIP INVITE message). The re-transmitting and doubling of T1 continues until it reaches the T2 value. The default setting is 4 second.

Remove OBP from Route

It is used to set if the device will remove outbound proxy URI from the Route header. This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. If it is set to “Yes”, it will remove the Route header from SIP requests. The default setting is “No”.

Check Domain Certificates

It is used to set if the device will check the domain certificates if TLS/TCP is used for SIP Transport.

Validate Certification Chain

When the SIP transport protocol is “TLS” and this option is enabled, the certificates in device system and the trusted CA certificates uploaded by the user will be validated.

Descriptions

Audio

DTMF

It is used to set the parameter to specify the mechanism to transmit DTMF (Dual Tone Multi-Frequency) signals. There are 3 supported modes:

• In audio

DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs).

• RFC2833

Specify DTMF with RTP packet. Users could know the packet is DTMF in the RTP header as well as the type of DTMF.

• SIP INFO

Use SIP INFO to carry DTMF. The disadvantage of this mode is that it is easy to cause desynchronized of DTMF and media packet if the SIP and RTP messages are required to transmitted, respectively.

The default setting is “RFC2833”.

DTMF Payload Type

It is used to configure the RTP payload type that indicates the transmitted packet contains DTMF digits. The valid range is from 96 to 127. The default setting is “101”.

Preferred Audio Codec

It lists the available and enabled audio codecs for this account. Users can enable the specific audio codecs by moving them to the Selected box and set them with a priority order from top to bottom. This configuration will be included with the same preference order in the SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”, “G.722”, “G.722.1”, “G.722.1c”, iLBC, G.729A/B.

Codec Negotiation Priority

It is used to configure the codec negotiation sequence when the GVC3220 is acted as a callee. If set to “Caller”, the device will negotiate codec by SDP codec sequence from the received SIP INVITE message. If set to “Callee”, the device will negotiate codec according to the codec priority configuration on the device itself.

The default setting is “Callee”.

Silence Suppression

It is used to set the silence suppression/VAD feature. If it is set to “Yes”, when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled.

The default setting is “No”.

Voice Frames Per TX

It should be noted that the “ptime” value for the SDP will change with different configurations here. This value is related to the codec used and the actual frames transmitted in payload during the call. e.g.: if set to 2 and the first codec is G.729 or G.711, the “ptime” value is 20ms for the SDP. If the TX exceeds the maximum allowable value, the device will use and save the maximum allowed value according to what the first codec is. For end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality.

The default setting is “2”.

G.722.1 Rate

It is used to select encoding rate for G.722.1 codec. It supports 24kbps or 32kbps. The default setting is “24kbps encoding rate”.

G.722.1 Payload Type

It is used to configure payload type for G.722.1 codec. The valid range is 100-126. The default setting is “104”.

G.722.1C Rate

Selects encoding rate for G.722.1C codec

G.722.1C Payload Type

Enter G.722.1C codec payload type. The valid range is from 96 to 126. The default value is 103.

Opus Payload Type

It is used to configure payload type for Opus codec. The valid range is 96-126. The default setting is “123”.

iLBC Frame Size

Selects iLBC packet frame size. Default is 30ms

Use First Matching Codec in 200OK SDP

If set to “Yes”, the device will use the first matching vocoder in the sent 200OK SDP as the codec. The default setting is “No”.

Enable Audio RED With FEC

If set to “Yes”, FEC will be enabled for audio call. The default setting is “No”.

Audio FEC Payload Type

Configures audio FEC payload type. The valid range is from 96 to 126. The default value is 121.

Audio RED Payload Type

Configures audio RED payload type. The valid range is from 96 to 126. The default value is 124

Video

Enable RFC5168 Support

If set to “Yes”, the RFC5168 mechanism will be enabled for video call. RFC5168 allows SIP party to request the sender to refresh its video frame in H.264 or refresh the full picture in VP8. The default setting is “Yes”.

Packet Retransmission

When the function is enabled, signaling will carry RTX information, if the final negotiation is succeeded, the related media RTX function will realize packet loss retransmission purpose. When this function is disabled. then packet loss retransmission cannot be used.

Enable Video FEC

If enabled, the video sender will temporarily allocate part of the bandwidth to one data channel to send FEC data to system, thus, to improve the video quality the receiver gets. Enabling this function will take up part of bandwidth and reduce call rate. The default setting is “Yes”.

FEC Payload Type

It is used to configure FEC payload type. The range is 96-127. The default setting is 120.

Enable FECC

If set to “Yes”, You can control the camera of the opposite side for video call, but the opposite site must support FECC, and allow remote control on its local camera. The default setting is “Yes”.

FECC H.224 Payload Type

It is used to configure FECC H.224 payload type. The valid range is from 96 to 127. The default value is 125.

SDP Bandwidth Attribute

Select the SDP bandwidth attribute from “Standard”, “Media Level” or “None”.

The default setting is “Media Level”.

• Standard: Use AS at the session level and TIAS at the media level.
• Media Level: Use AS at the media level.
• None: Do not change the format.

Note:

Please do not change the format as it may cause decode failure if the user is unclear about what format the server supports.

Video Jitter Buffer Maximum (ms)

Configures the video buffer size according to the network environment. The valid range is 0-1000, the default setting is 50.

Enable Video Gradual Decoder Refresh Function

GDR (Gradual decoder refresh) by P frame including the method of applying I block group to achieve asymptotic refresh. If set to “Yes”, GDR will bring better network adaptability. The default setting is “No

Preferred Video Codec

This parameter lets you select your preferred video codec from the “available” list. The H.264 codec is recommended.

Image Size

Selects the image size. The default setting is “1080p”.

Video Bit Rate

Configures the bite rate of the video. The video bit rate can be adjusted based on the network environment. Increasing the video bit rate may improve video quality if the bandwidth is permitted. If the bandwidth is not permitted, the video quality will decrease due to packet loss. The default setting depends on H.264 Image Size:

• H.264 Image Size = 4k, Video Bit Rate can be set to integer value from 1Mbps to 8Mbps.
• H.264 Image Size = 1080p, Video Bit Rate can be set to integer value from 1Mbps to 4Mbps.
• H.264 Image Size = 720p, Video Bit Rate can be set to integer value from 512kbps to 2Mbps.
• H.264 Image Size = 4SIF/4CIF/VGA, Video Bit Rate can be set to integer value from 384kbps to 1Mbps.

Video Frame Rate

Configures the frame rate for SIP video call. The default is 30 fps. Increase frame rate will take up bandwidth; the video quality will be reduced if not allocated enough bandwidth.

H.264 Payload Type

Enter H.264 codec payload type. The valid range is from 96 to 126. The default value is 99.

Packetization-mode

The packetization mode can be set to 0, 1 or Auto. When it’s set to 0 or 1, the INVITE will include packetization mode value as 0 or 1. If it’s set to Auto, the INVITE will include both 0 and 1, and the packetization mode value is a result of negotiation between the endpoint and the server. Default setting is 1.

H.264 Profile Type

It is used to set the H.264 profile type. It can be selected from the dropdown list.

• Baseline Profile
• Main Profile
• High Profile
• BP&MP&HP

The default setting is “BP&MP&HP”.

Lower profile is easier to decode while higher profile provides higher compression ratio. For device with low CPU, select “Baseline Profile”. Also, “Baseline Profile” is likely to be used in a video conference that has high demanding for the video quality.

Use H.264 Constrained Profiles

Configures whether to use H.264 CBP to establish video call with WebRTC. The function takes effect when H.264 profile setting includes BP type. It is recommended to set to “Yes” when establish video call with WebRTC. The default setting is “No”.

Presentation settings

Enable Presentation

If set to “Yes”, the device will be able to receive the presentation stream in video calls and video meetings. The default setting is “Yes”.

Initial INVITE with media info

If it is enabled, the initial INVITE packet sent from GVC to server will carry BFCP media information. If not, the related media info will be included in re-INVITE packet and the BFCP negotiation with some specific servers might be failed.

Presentation H.264 Image Size

It is used to select the H.264 image size from “720P” or “1080P”. The default setting is “1080P”.

Presentation H.264 Profile Type

Select the H.264 profile type from “Baseline Profile”, “Main Profile”, “High Profile” or “BP&MP&HP”. The default setting is “BP&MP&HP”. Lower profile type is easier to decode, while higher level has higher compression ratio. For device with low CPU, select “Baseline Profile”. Also, “Baseline Profile” is likely to be used in a video conference that has high demand for the video quality.

Presentation Video Bit Rate

Configures the bit rate of the video. The video bit rate can be adjusted based on the network environment. Increasing the video bit rate may improve video quality if the bandwidth is permitted. If the bandwidth is not permitted, the video quality will decrease due to packet loss. The default setting depends on presentation H.264 image size.

• Presentation H.264 Image Size = 1080p, Video Bit Rate can be set to an integer value from 1024kbps to 4096kbps
• Presentation H.264 Image Size = 720p, Video Bit Rate can be set to an integer value from 512kbps to 2048kbps

Presentation Video Frame Rate

Configures the video frame rate for presentation. The options are 5fps, 10fps and 15fps. The default setting is 15fps.

BFCP Transport Protocol

Defines the transport protocol used for BFCP. Users can choose from Auto/UDP/TCP. The default setting is “UDP”. If “Auto” is configured, the device will automatically switch between “UDP” and “TCP”.

RTP Settings

SRTP Mode

It is used to set if the device will enable the SRTP (Secured RTP) mode. It can be selected from dropdown list:

• Disable
• Enabled but not forced
• Enabled and forced

SRTP uses encryption and authentication to minimize the risk of denial of service. (DoS). If the server allows to use both RTP and SRTP, it should be configured as “Enabled but not forced”. The default setting is “Enabled But Not Force”.

SRTP Key Length

It is to configure all the AES (Advanced Encryption Standard) key size within SRTP. It can be selected from dropdown list:

• AES 128&256 bit
• AES 128 bit
• AES 256 bit

If it is set to “AES 128&256 bit”, the device will provide both AES 128 and 256 cipher suite for SRTP. If set to “AES 128 bit”, it only provides 128-bit cipher suite; if set to “AES 256 bit”, it only provides 256-bit cipher suite. The default setting is “AES 128&256 bit”.

Descriptions

Enable IPVideoTalk

Enable IPVideoTalk service, if set to “YES”, the system will support IPVideoTalk related functions. The default value is “YES”, which will take effect after restart.

Need reboot to take effect.

Account Active

This field indicates whether the account is active. The default value for account H.323 is “No” and the default value for the other accounts is “Yes.”

Display Name

The SIP server subscriber’s name (optional) that will be used for Caller ID display.

SIP Transport

Determines the network protocol used for the SIP transport. For IPVideoTalk and Zoom, users can choose from TCP/TLS. For other accounts, users can choose from TCP/UDP/TLS.

Parameters

Descriptions

Auto Answer When Idle

If set to “Yes”, the device will automatically turn on the speaker to answer incoming calls after a short reminder beep. The default setting is “No”.

Descriptions

Account Active

This field indicates whether the H.323 account is active. The default setting is “No”.

Enable GK

This defines whether to enable GK. If enabled, the device will register to GK automatically. The default setting is “No”.

Enable H.460

It is used to define whether to enable H.460.18/19 to support H.323 account, in order to make the IP calls through public Internet without intermediate nodes. To use this feature, set “Use NAT IP” to the public IP for GVC3220 under GVC3220 web UISettingsGeneral Settings.

GK Discover Mode

This configures GK discover mode to be “Auto” or “Manual”.

• If set to “Auto”, the device will discover GK automatically and register to GK.
• If set to “Manual”, please configure “GK Address” and “Site Number”. The device will discover GK via GK address and register to GK.

The default setting is “Auto”.

Site Number

It used to configure H.323 conference ID of the GVC3220. The GVC3220 can be reached by calling the site number. The site number is numeral only.

GK Authentication Username

Enter the username for GK authentication.

GK Authentication Password

Enter the password for GK authentication.

Voice Mail Access Number

This ID is usually the VM portal access number. For example, in Asterisk server, 8500 could be used.

Register Expiration (m)

This specifies the frequency (in minutes) in which the device refreshes its registration with the specified registrar. The default value is 60 minutes (1 hour). The maximum value is 1,440 minutes (1 day). The minimum value is 1 minute.

H.323 Local Port

This defines the local H.323 port used to listen. Default value is 1720.

Symmetric RTP

It is used to enable the symmetric RTP mechanism. If set to “Yes”, the GVC3220 will use the same socket/port for sending and receiving the RTP messages. The default setting is “No”.

Descriptions

Auto-Answer

If set to “Yes”, the device will automatically turn on the speaker to answer incoming calls after a short reminder beep. The default setting is “No”.

Enable H225 Keep-alive

If enabled, the device will only send H255 keep-alive as callee and the interval is 19 seconds. The default setting is “No”.

Enable H245 Keep-alive

If enabled, the device will send H245 keep-alive packet as caller or callee, and the interval is 19 seconds. The default setting is “No”.

Enable RTDR

If enabled, the device will send RTDP (Round Trip Delay Request) packet as H245 keep-alive packet every 10 seconds. The timeout interval is 30 seconds and will hang up the call once timed out. The default setting is “No”.

Note: If enabled, it may cause incompatibility issue with certain devices.

Parameters

Descriptions

Account Active

It is used to indicate whether if the BlueJeans account is active. The default setting is “Yes”.

Display Name

It is used to define the displayed name shown on the callee side once the GVC3220 makes a BlueJeans call.

Parameters

Descriptions

Call Log

Configures Call Log settings on the device. The default setting is “Log All”.

Use # as Dial Key

Allows users to configure the “#” key as the “Send” key. If enabled, the “#” key will immediately dial out the entered digits. In this case, this key is essentially equivalent to the “Send” key. If set to “No”, the “#” key is treated as part of the dialed string.

Upload Local MOH Audio File

Click Browse to upload audio file from PC. The MOH audio file should be “.wav” or “.mp3” format. It may take a long time uploading and processing the file, please be patient.

Enable Local MOH

If set to “Yes”, the local MOH will be enabled. A local MOH audio file needs to be uploaded for this feature to work. Once enabled, the phone will play the file while holding a call. The default setting is “No”.

Parameters

Descriptions

Account Active

It is used to indicate whether if the Zoom account is active. The default setting is “Yes”.

Zoom Server

The URL or IP address, and port of the Zoom server. This is provided by your VoIP service provider (ITSP).

Display Name

The SIP server subscriber’s name (optional) that will be used for Caller ID display.

Parameters

Descriptions

Call Log

Configures Call Log settings on the device. The default setting is “Log All”.

Use # as Dial Key

Allows users to configure the “#” key as the “Send” key. If enabled, the “#” key will immediately dial out the entered digits. In this case, this key is essentially equivalent to the “Send” key. If set to “No”, the “#” key is treated as part of the dialed string.

Upload Local MOH Audio File

Click Browse to upload audio file from PC. The MOH audio file should be “.wav” or “.mp3” format. It may take a long time uploading and processing the file, please be patient.

Enable Local MOH

If set to “Yes”, the local MOH will be enabled. A local MOH audio file needs to be uploaded for this feature to work. Once enabled, the phone will play the file while holding a call. The default setting is “No”.

Descriptions

Audio

Enable Call-waiting Tone

If set to “No”, the call waiting tone will be disabled. In this case, only the LED indicator will blink to remind call waiting status.

The default setting is “Yes”.

Enable DND Reminder Ring

If set to “No”, when DND feature is on, the ring splash reminder for incoming calls will be muted.

The default setting is “Yes”.

Auto Mute On Entry

Configures whether to mute the call on entry automatically. If set to “Disable”, then do not use auto mute function; If set to “Auto Mute on Outgoing Call”, then mute automatically when the other party answers the outgoing call; If set to “Auto Mute on Incoming Call”, then mute automatically when answers the incoming call; If set to “Mute on Incoming & Outgoing Call”, then mute automatically when the call gets through.

Note: this function only take effect when the phone is from the idle status to call status. Users could click the Mute button on call interface to cancel the current mute status. The default setting is “Disable”.

Rules

Escape “#” as “%23” in SIP URI

Replaces “#” by “%23” for some special situations.

The default setting is “Yes”.

Enable In-call DTMF Display

When it is set to “No”, the DTMF digits entered during the call will not display.

The default setting is “Yes”.

Filter Characters

Set the characters to filter when dialing out numbers. Users could set up multiple characters. For example, if set to “[()-]”, when dialing (0571)-8800-8888, the character “()-” will be automatically filtered and the device will dial 057188008888 directly instead.

Note: this function does not work on the local call page of the device.

Enable Call-waiting

Enables the call waiting feature.

The default setting is “Yes”.

Enable Direct IP Call

Enables Direct IP Call.

The default setting is “Yes”.

Parameters

Descriptions

Site Name

Specifies the site name to be imposed on the video of local video. When joining a multipoint conference, this site name is displayed in other participants’ video.

The default value is null.

Set the display background transparency to be Opaque, 5%, 10%,15% and 20%.

The default setting is “Opaque”.

Display Position

It is used to configure the site name’s position to be at Upper Left Corner, Upper Right Corner, Lower Left Corner or Lower Right Corner on the video.

The default setting is “Upper Left Corner”.

Display Duration

It is used to configure the duration to display the site name. The options are “Do Not Display”, “1 Minute”, “5 Minutes”, “10 Minutes” or “Always Display”. The default setting is “Always Display”.

Font Color

It is used to specify the color in which the site name is displayed. Click on the field and color selection will be available for the user to choose. The default color is white.

Font Size

It is used to specify the font size for the site name display. The user could select from the smallest to the largest. The default value is Medium.

Bold

It is used to specify whether the site name is displayed in bold. The default value is No.

Horizontal Offset

Fine-tunes the site name’s position left or right on the local video. Value range: 0%-100%. The default value is 0%.

Vertical Offset

Fine-tunes the site name’s position up or down on the local video. Value range: 0%-100%. The default value is 0%.

Descriptions

Start Video Automatically

It is used to set if the device will enable the video feature automatically when it makes an outbound call. If set to “Yes”, the video codec attributes will be included in the SIP INVITE message. Or the attributes will not be included.

The default setting is “Yes”.

Video Display Mode

Set the video display mode to “Original proportion” or “Proportional add black edge”. If set to “Original proportion”, the device displays video in its original proportion that received from remote party, if the remote video display proportion is different from the device, the device will stretch or compress video to display it; If set to “Proportional add black edge”, the device will display video in its original proportion, if still exists spare space, the device will add black edge on it. The default setting is “Original proportion”.

Enable Frame Skipping in Video Decoder 

It is used to reduce video distortion. If set to “Yes”, the GVC3220 will skip the P frame in lost video packet to decode I frame in the next video packet. The default setting is “No”.

Share Screen

Presentation Image Size

Selects the presentation image size. Default is 1080P.

Presentation Video Bit Rate

Configures the bit rate of the video. The video bit rate can be adjusted based on the network environment. Increasing the video bit rate may improve video quality if the bandwidth is permitted. If the bandwidth is not permitted, the video quality will decrease due to packet loss.

Presentation Video Frame Rate

Configure the video frame rate for presentation. Default is 15fps.

Parameters

Descriptions

Preferred Internet protocol

Allows user to select the preferred Internet Protocol whether IPv4 or IPv6.

IPv4

Address Type

Allows users to configure the appropriate network settings on the device. Users could select “DHCP”, “Static IP” or “PPPoE”. By default, it is set to “DHCP”.

• DHCP: Obtain the IP address via one DHCP server in the LAN. ALL domain values about static IP/PPPoE are unavailable (although some domain values have been saved in the flash.)
• PPPoE: Configures PPPoE account/password. Obtain the IP address from the PPPoE server via dialing.
• Static IP: Manually configures IP Address, Subnet Mask, Default Router’s IP Address, DNS Server 1, and DNS Server 2.

DHCP VLAN override

DHCP Option 132 defines VLAN ID and DHCP Option 133 defines priority tag ID. GVC3220 supports DHCP VLAN override via DHCP Option 132 and DHCP Option 133, or encapsulated DHCP Option 132 and DHCP Option 133 in DHCP Option 43.
Users could select “Disable”, “DHCP Option 132 and DHCP Option 133”, or “Encapsulated in DHCP Option 43”. By default, it is set to “Encapsulated in DHCP Option 43”:
 When set to “DHCP Option 132 and DHCP Option 133”, the GVC3220 will get DHCP Option 132 as VLAN ID and get DHCP Option 133 as VLAN priority, from the DHCP server directly.

 When set to “Encapsulated in DHCP Option 43”, the GVC3220 will get VLAN ID and VLAN priority value from the DHCP Option 43 which has DHCP Option 132 and DHCP Option 133 encapsulated. In this case, please make sure the option “Allow DHCP Option 43 and Option 66 to Override Server” is enabled.

Host name (Option 12)

It is used to configure the name of the client in the DHCP request. It is optional but may be required by some Internet Service Providers.

Vendor Class ID (Option 60)

It is used to configure the vendor class ID header in the DHCP request. The default setting is “Grandstream GVC3220”.

Layer 2 QoS 802.1Q/VLAN Tag (Ethernet)

It is used to define the VLAN Identifier of the Layer 2 frames. The default value 0 which means the frame does not belong to any VLAN.

Note: Please do not change the setting before understanding the VLAN’s settings. Otherwise the device cannot get the correct IP address.

Layer 2 QoS 802.1p Priority Value (Ethernet)

It is used to define the Priority Code Point within a Layer 2 frame header. The valid range from 0 to 7. The Default value is 0 which is equivalent to the Routine class for the Class of Service.

Need reboot to take effect.

IP Address

It is used to configure the device’s static IP address if the static IP is used.

Subnet Mask

It is used to configure the network’s subnet mask if the static IP is used.

Gateway

It is used to configure the network’s gateway address if the static IP is used.

DNS Server 1

It is used to configure the primary DNS IP address if the static IP is used.

DNS Server 2

It is used to configure the secondary DNS IP address if the static IP is used.

PPPoE Account ID

It is used to configure the PPPoE account ID if the PPPoE is used.

PPPoE Password

It is used to configure the PPPoE password if the PPPoE is used.

IPv6

IPv6 Address

Allows users to choose whether to get automatically the IPv6 address from DHCP server (Auto-configured) or configure a static IPv6 address (Statically configured). Default is Auto configured.

Static IPv6 Address

It is used to configure a static IPv6 address if Statically configured is used.

IPv6 Prefix Length

It is used to set the IPv6 prefix length if Statically configured is used. Default is 64.

DNS Server 1

It is used to configure the primary DNS IP address if Statically configured is used.

DNS Server 2

It is used to configure the secondary DNS IP address if Statically configured is used.

Preferred DNS Server

It is used to configure the preferred DNS server.

802.1x Mode

802.1x Mode

It is used to enable and select the 802.1x mode for the device. The supported 802.1x modes are:

• EAP-MD5
• EAP-TLS
• EAP-PEAP

The default setting is “Disable”.

802.1x Identity

It is used to fill in the identity information for the selected 802.1x mode. This setting will be displayed only if 802.1x mode is enabled.

802.1x Secret

It is used to enter the secret for the 802.1x mode. This setting will be displayed only if the 802.1x mode is enabled.

Private Key

It is used to enter the private key password for the 802.1x mode. This setting will be displayed only if the 802.1x mode is enabled.

CA Certificate

It is used to upload the CA Certificate file to the device. This setting will be displayed only if the 802.1x mode is enabled.

Client Certificate

It is used to load the Client Certificate file to the device. This setting will be displayed only if the 802.1x TLS mode is enabled.

Parameters

Descriptions

Wi-Fi Function

This parameter enables/disables the Wi-Fi function. The default setting is set to “No”

ESSID

This parameter sets the ESSID for the Wireless network. Press “Scan” to scan for the available wireless network. The number in brackets represents the signal intensity.

Add Network

ESSID

Enter the ESSID name.

Security Mode For Hidden SSID

This parameter defines the security mode used for the wireless network when the SSID is hidden.

Advanced Settings

Country Code

Configure Wi-Fi country code. The default value is “US”.

Need reboot to take effect.

Descriptions

Enable OpenVPN®

Enables/disables OpenVPN® functionality and requires the user to have access to an OpenVPN® server.

Note: To use OpenVPN® functionalities, users must enable OpenVPN® and configure all of the settings related to OpenVPN®, including server address, port, OpenVPN® CA, certificate, and key. Additionally, the user must also set the SIP account to use “VPN” for the “NAT Traversal” (under Account  Network Settings).

OpenVPN® Mode

Simple mode only supports some basic or common parameters configuration; Professional mode supports configuration file upload in zipped format, which is totally customized by need, please refer to https://openvpn.net for more information.

Enable OpenVPN® Comp-lzo

Enables/disables the LZO compression. When LZO compression is enabled on the OpenVPN server, this option needs to be checked otherwise there will be a network connection failure. The P-value for this functionality is P8508 with two possible values 0 and 1; 0 – OFF/1 – ON. Default setting is NO.

OpenVPN® Server Address

Defines the URL/IP address for the OpenVPN® server.

OpenVPN® Port

Defines the network port for the OpenVPN® server. The default setting is 1194.

OpenVPN® Transport

Determines network protocol used for OpenVPN® (UDP or TCP).

The default setting is TCP.

OpenVPN® CA

OpenVPN® CA file (ca.crt) required by the OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.

OpenVPN® Client Certificate

OpenVPN® CA file (ca.crt) required by the OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.

OpenVPN® Client Key

OpenVPN® Client key (*.key) required by OpenVPN® server for authentication purposes. Press “Upload” to upload the corresponding file to the device.

OpenVPN® Cipher Method

The cipher method of OpenVPN®, must be the same cipher method used by the OpenVPN® server. Supported methods are: Blowfish, AES-128, AES-256 and Triple-DES.

OpenVPN® Username

Configures the OpenVPN® authentication username (optional).

OpenVPN® Password

Configures the OpenVPN® authentication password (optional).

Preferred DNS 1

Configures the preferred DNS 1 address.

Preferred DNS 2

Configures the preferred DNS 2 address.

Enable LLDP

It is used to enable the LLDP (Link Layer Discovery Protocol) feature on the device. If it is set to “Yes”, the device will broadcast LLDP PDU to advertise its identity and capabilities and receive same from a physical adjacent layer 2 peer. The default setting is “Yes”.

LLDP TX Interval(s)

Configures the interval the phone sends LLDP-MED packets. Default is 30

Need reboot to take effect

Enable CDP

Configures whether to enable CDP to receive and/or transmit information from/to CDP-enabled devices. Default is Enabled.

Need reboot to take effect

Layer 3 QoS for SIP

This field defines the Layer 3 QoS parameter for IP Precedence, Diff-Serv or MPLS. The default setting is 26.

Layer 3 QoS for Audio

Defines the Layer 3 QoS parameter for audio packets. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting is 46.

Layer 3 QoS for Video

Defines the Layer 3 QoS parameter for video packets. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting is 34.

HTTP/HTTPS User-agent

This sets the user-agent for HTTP/HTTPS request.

Need reboot to take effect

SIP User-agent

This sets the user-agent for SIP. If the value includes word “$version”, will replace it with the real system version. Default is “Grandstream GVC3220 $version”.

Proxy

HTTP/HTTPS Proxy Hostname

It is used to configure the HTTP/HTTPS proxy URI of the network. Some of networks require going through a proxy to access to the Internet. The default setting is keeping this field blank.

HTTP/HTTPS Proxy Port

It is used to configure the HTTP/HTTPS proxy port number of the network. Some of networks require going through a proxy to access to the Internet. The default setting is keeping this field blank.

Bypass Proxy For

It is used to define the specific URI that the device can directly access to without HTTP/HTTPS proxy. If it is filled, the device will bypass the proxy to send the packets to the specific URI. The default setting is keeping this filed blank.

Descriptions

Timeout Options

Set the timeout options, optional for into sleep mode and shut down, the default value is “Enter sleep mode”.

Timeout Setup

According timeout option to set the timeout , if the time is set to “Never”, the terminal will not be automatically entered into sleep mode or turn it off. The default value is “After 30 mins”.

Screensaver Timeout

Set the screensaver timeout for the GVC to enter screensaver mode. The default value is 5 minutes.

Shutdown

Set disable or enable the device shutdown. If “disable” is selected, the shutdown function of remote control, software interface or Web UI will be disabled. The default is “enable”.

Reboot

Set the device to restart.

Sleep

Set the device to sleep mode.

Parameters

Descriptions

Assign NTP Server Address 1

It is used to define the URL or IP address of the NTP server 1. The device may obtain the current date and time information from the server. The default setting is “us.pool.ntp.org”.

Assign NTP Server Address 2

It is used to define the URL or IP address of the NTP server 2. The default setting is empty.

Set Date

Manually set the current date for device.

Set Time

Manually se the current time for device.

Time zone

It is used to set the local time zone for the device. It covers the global time zones and user can selected the specific one from the drop-down list.

DHCP Option 42 Override NTP Server

It is used to set if the device will allow the DHCP offer overrides the NTP server address setting. If it set to “Yes”, the DHCP offer with Option 42 will override the device’s NTP server address setting. The default setting is “Yes”.

DHCP Option 2 to Override Time Zone Setting

It is used to set if the device will allow the DHCP offer overrides the Time Zone setting. If it set to “Yes”, the DHCP offer with Option 2 will override the device’s time zone setting. The default setting is “No”.

Use 24-hour Format

Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format, 13:00 will be displayed instead of 1:00 pm.

The default setting is “Yes”.

Date Display Format

It is used to set the format used to display the date. It can be selected from the drop-down list. The default setting is MM/DD/YYYY.

• Normal (M/DD/YYYY): 6/30/2020
• YYYY/MM/DD: 2020/06/30
• MM/DD/YYYY: 06/30/2020
• DD/MM/YYYY: 30/06/2020

Language

Language Selection

Select the language from the drop-down menu.

Select Language File

Press “Browse” to bring up a file selection menu to select the local .txt file to upload to the device.

Parameters

Descriptions

Web/SSH Access

Enable SSH

If set to “No”, the device will not allow any SSH access to the device. The default setting is “Yes”.

Access Method

It is used to set which protocol will be used to access the device’s Web GUI. It can be selected from HTTP and HTTPS. The default setting is HTTP.

Port

It is used to set which port will be used to access the device’s Web GUI. By default, if HTTP is selected, the port number will be 80; if HTTPS is selected, the port number will be 443.

Current Admin Password

Enters current logged-in user’s password. This field is case sensitive.

New Admin Password

Allows the user to change the admin password. The password field is purposely blank after clicking the “Save” button for security purpose. This field is case sensitive with a maximum length of 32 characters.

Confirm New Admin Password

Enters the new Admin password again to confirm.

New User Password

Allows the administrator to set the password for user-level web GUI access. This field is case sensitive with a maximum length of 32 characters.

Confirm New User Password

Enter the new User password again to confirm.

Screen Lock Password

Delete screen lock password

Allows the administrator to clear the screen lock password without submitting the old one if it was configured.

Screen lock password

Allows the administrator to set a password for screen lock. The field supports 6-digit number.

Confirm screen lock password

It is used to enter the new screen lock password again to confirm.

SIP TLS

Minimum TLS version

Defines the minimum accepted TLS version by the GVC. Options are: 1.0, 1.1 and 1.2.

Maximum TLS version

Defines the maximum accepted TLS version by the GVC. Options are: 1.0, 1.1 and 1.2, and “No limit”

SIP TLS Certificate

Defines the SSL certificate used for SIP over TLS to access particular websites. The device supports SIP over TLS encryption, realizing it via the built-in private key and SSL certificate. The SSL certificate the user specifies for TLS encryption should be X.509 format.

SIP TLS Private Key

Defines the SSL private key used for SIP over TLS. The SSL private key the user specified for TLS encryption should be X.509 format.

SIP TLS Private Key Password

Defines the SSL private key password used for SIP over TLS.

Certificate Management

Import Trusted CA certificates

Click the “Upload” to upload certificate file from PC. The certificate file should be “.pem”, “.crt” , “.cer” or “.der” format.

Need reboot to take effect

Add user certificates

Click “Upload” to upload user certificate file from PC. The certificate file should be “.crt”, “.cer”, “.pem”, “.p12”, or “.pfx” format.

Import Custom Certificate

Uploads certificate file from PC using Browse button. The certificate file should be “.pem”, “.crt”, and “.cer” or “.der” format. The Browse button will turn to “Processing” and back to “Browse” once the uploading is finished.
Note: Users can also delete uploaded custom certificate by clicking on “Delete”.

Parameters

Descriptions

Disable Remote Control App Connect

If set to “Yes”, the Remote control App can be paired to the device via Bluetooth, but it cannot connect to the device to perform any operations. The default setting is “No”.

Parameters

Descriptions

XSI Service Settings

Authentication Type

Defines the authentication type in way of login or use SIP. If set to “Login Credentials”, please fill in Username and Password in the following options; if set to “SIP Credentials”, please fill in Username, User ID, and Password. The default setting is “SIP Credentials”.

Server

Configures the BroadSoft XSI server URI. If the server uses HTTPS, please add the header “HTTPS” ahead of the Server URI. For instance, “https://SERVER_URI”.

Port

Configures the BroadSoft XSI server port. The default port is 80. If the server uses HTTPS, set to 443.

Action path

Customizes domain name for XSI request. If blank, XSI requests will be sent to configured XSI server URL (for instance: https://SERVER_URI). If specified, configured action path will be added to configured XSI server. (for instance: https://SERVER_URI/ACTION_PATH”.

BroadSoft User ID

Determines the User ID for BroadSoft XSI server.

SIP Authentication ID

Determines username for BroadSoft XSI server when Authentication Type is set to “SIP Credentials”.

SIP Authentication Password

Determines password for BroadSoft XSI server when Authentication Type is set to “SIP Credentials”.

BroadSoft Directory & Call Logs Update Interval (s)

Specifies how often the phone system sends HTTP/HTTPS query to the BroadSoft XSP server to update the BroadSoft Call History. The default setting is 1800 seconds.

BroadSoft Directory Hits

Determines how many entry results will be showed in each query. If it is configured, the phone system will add the header to the HTTP query. The valid range is from 1 to 1000.

The default setting is blank, which means to use the server’s default value.

Associated BroadSoft Account

Configures the associated BroadSoft account when dialing BroadSoft contacts.

BroadSoft Directory Order

Configures the BS contact order on the LCD. The order of contact categories on the Web GUI from top to bottom is same as the order from left to right on the BS contact app. Select one item and click the Up/Down arrow to adjust the order.

Network Directories

Group Directory

Enables/disables the BroadSoft XSI Group Directory features on the phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Group” for it.

Enterprise Directory

Enables/disables the BroadSoft XSI Enterprise Directory features on the phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Enterprise” for it.

Group Common

Enables/disables the BroadSoft XSI Group Common features on the phone. The name filed is used to name the directory.

If it keeps blank, the phone system will use the default name “Group Common” for it.

Enterprise Common

Enables/disables the BroadSoft XSI Enterprise Common features on the phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Enterprise Common” for it.

Personal Directory

Enables/disables the BroadSoft XSI Personal Directory features on the phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Personal Directory” for it.

Missed Call Log

Enables/disables the BroadSoft XSI Missed Call Log features on the phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Missed” for it.

Placed Call Log

Enables/disables the BroadSoft XSI Placed Call Log features on the phone. The name filed used to name the directory. If it keeps blank, the phone system will use the default name “Outgoing” for it.

Received Call Log

Enables/disables the BroadSoft XSI Received Call Log features on the phone. The name filed used to name the directory. If it keeps blank, the phone system will use the default name “Incoming” for it.

Parameters

Descriptions

Auto Launch Application On Start Up

Configures whether to automatically launch a third party application at boot up. If there are multiple third party applications installed on device, select one of them to launch automatically at boot up. The default setting is “Forbidden”.

Parameters

Descriptions

Firmware

Complete Upgrade

• When set to “Yes”, the device will keep the user data and replace all other files.
• When set to “No”, the device will compare the firmware file and only replace the part that has update. The default setting is “No”.

For example: if the device cannot fully boot-up but the user still login web UI, please enable this feature to recover the system.

Upload Firmware File to Update

Manually upload firmware file from PC to the device system directly.

Firmware Upgrade Mode

It is used to set the upgrading protocol for the device to retrieve firmware file. It can be selected from TFTP, HTTP and HTTPS. The default setting is HTTPS.

Firmware Server Path

It is used to define the server path for upgrading the firmware. It can be different from the Config Server Path. Default setting is “fm.grandstream.com/gs”.

Firmware HTTP/HTTPS Username

It is used to type the username for the HTTP/HTTPS server authentication for firmware server.

Firmware HTTP/HTTPS Password

It is used to type the password for the HTTP/HTTPS server authentication for firmware server.

Firmware File Prefix

It is used to set the prefix characters for the firmware files. If it is configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the device system. It allows the ITSP to lock firmware updates.

Firmware File Postfix

It is used to set the post characters for the firmware files. If it is configured, only the firmware with the matching encrypted postfix will be downloaded and flashed into the device system. It allows the ITSP to lock firmware updates.

Config File

It is used to configure the download path and update mode for the configuration file server. If set to “Yes”, the GVC3220 will set the download path of the configuration file to fm.grandstream.com/gs by default, and use HTTPS protocol to connect to the server. If set to “No”, users can manually configure the path and update mode to retrieve the configuration file.

Config Upgrade Mode

When “Use Grandstream GAPS” is set to “No”, users can use this option to set the provisioning protocol for the device to retrieve the config file. It can be selected from TFTP, HTTP and HTTPS. The default setting is HTTPS.

Config Server Path

When “Use Grandstream GAPS” is set to “No”, users can use this field to define the server path for provisioning the configuration file. It can be different from the Firmware Server Path. Default setting is “fm.grandstream.com/gs”.

Config HTTP/HTTPS Username

It is used to type the username for the HTTP/HTTPS server authentication for config server.

Config HTTP/HTTPS Password

It is used to type the password for the HTTP/HTTPS server authentication for config server.

Always send HTTP Basic Authentication Information

It is used to set if the device includes the credential information in the HTTP/HTTPS request messages to download the cfg.xml file. If it is set to “Yes “, the credential information will always be included in the HTTP/HTTPS messages regardless the server’s challenge. The default setting is “No”.

Config File Prefix

It is used to set the prefix characters for the configuration files. If it is configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the device system.

Config File Postfix

It is used to set the prefix characters for the configuration files. If it is configured, only the firmware with the matching encrypted postfix will be downloaded and flashed into the device system.

Authenticate Conf File

It is used to set if the device authenticates the configuration file before applying it. If it set to “Yes”, the configuration file must include value P1 with device’s administration password. If it is missed or does not match the password, the device will not apply the configuration in the config file. The default setting is “No”.

XML Config File Password

The password for encrypting the XML configuration file using OpenSSL. The password is to decrypt the XML configuration file if it is encrypted via OpenSSL.

Download Device Configuration

It is used to download the device configuration file in text format. The config file includes all the P value parameters for device’s current settings except password for security purpose.

Upload Device Configuration

It is used to upload the configuration file to the device.

CUST File

GUI customization file download mode

Select the GUI customization file download mode: “HTTP”, “HTTPS” or “TFTP”.

GUI customization file URL

This setting defines the server path for the GUI customization file where the GVC3220 will download it from. Default value is fm.grandstream.com/gs.

GUI customization file HTTP/HTTPS username

Enter the username to access the HTTP/HTTPS server to download cust file, if required by the server.

GUI customization file HTTP/HTTPS password

Enter the password to access the HTTP/HTTPS server to download cust file, if required by the server.

Use Configurations of Config File Server

If selected, the GVC3220 will download the cust file in the same way as retrieving configuration file, i.e., same server and downloading mode, etc.

Provision/Automatic Upgrade

Automatic Upgrade

Enables automatic upgrade and provisioning. The default setting is “Check Every Day”. If set to “Check Every Day”, “Check Every Week” or “Check at a Period Time”, fill in time interval below for upgrade. The shortest time interval is 60 minutes. If set to “No”, only upgrade when reboot the device.

Enable Randomized Automatic Upgrade

Setting whether to upgrade automatically at random. It means whether the device will upgrade automatically at random time point in the setting period. This option is mainly used for multiple devices upgrade at the same time.

Automatic Upgrade Hour (0-23)

Defines the hour of the day (0-23) to check the HTTP/TFTP server for firmware upgrades or configuration files changes. This option is available when “Automatic Upgrade” is set to “Check Every Day “. The default setting is “1”.

Firmware Upgrade and Configuration File Detection

It is used to define the rules for automatic upgrade on the device.

It can be selected from the following:

• Always Check at bootup
• When F/W pre/suffix changes,
• Skip the Firmware Check.

Upgrade With Prompt

If set to “No”, the device will automatically start upgrading after downloading the firmware files. Otherwise, users would need to confirm in the prompted message before upgrading process is started. The default value is “Yes”.

Provision

Automatic Upgrade

Enable automatic HTTP upgrade and provisioning. The default setting is “No”.

Firmware Upgrade And Configuration File Detection

Defines the rules for automatic upgrade and configuration file: Always Check at bootup, when prefix/suffix changes, Skip the Firmware Check.

Need reboot to take effect.

Upgrade With Prompt

If set to “No”, the device will automatically start upgrading after downloading the firmware files. Otherwise, users would need to confirm in the prompted message before upgrading process is started. The default value is “Yes”.

Config Provision

Device will download the configuration files and provision by the order you set.

Advanced Settings

Disable SIP NOTIFY Authentication

If set to “Yes”, the device will not challenge NOTIFY with 401 authentication. The default setting is “No”.

Validate Server Certificate

It is used to configure whether to validate the server certificate when download the firmware/config file. If set to “Yes”, the device will download the firmware/config file only from the legitimate server. The default setting is “No”.

mDNS Override Server

It is used to set if the device will broadcast the Multicast DNS (mDNS) message during booting up to allow itself to be discovered and be configured by the SIP platform. If it is set to “User Type A’, the device will broadcast the MDNS message “A_grandstream-cfg.local”; if it is set to “Use Type SRV”, the MDNS message will be “SRV_grandstream-cfg.local”. The default setting is “Use Type A”.

Need reboot to take effect

Allow DHCP option 43 and option 66 to override server

If DHCP option 43 or DHCP option 66 is turned ON in the LAN, the TFTP server setting can be overridden. The default setting is “Yes”.

Need reboot to take effect

DHCP Option 120 Override SIP Server

Enables DHCP Option 120 from local server to override the SIP Server on the device. The default setting is “Yes”

Need reboot to take effect

3CX Auto Provision

It is used to set if the device will broadcast the SIP SUBSCRIBE message during booting up to allow itself to be discovered and be configured by the SIP platform. The default setting is “Yes”.

Need reboot to take effect

Factory Reset

It is used to reset the device to the default factory setting mode. If the “Clear the SD card” is checked, the SD card storage mounted to the device will be format as well.

Syslog

Syslog Protocol

Select the transport protocol over which log messages will be carried.

• UDP: Syslog messages will be sent over UDP.
• SSL/TLS: Syslog messages will be sent securely over TLS connection. To upload server CA certificate, follow below steps:
• Copy CA file in SD card and plug it to the phone.
• Go to LCD menu SettingsSecurity SettingsInstall from SD card to install the CA file.

Syslog Server Address

Configures the URI which the phone system will send the syslog messages to. The default setting is “log.ipvideotalk.com”.

Syslog Level

Selects the level of logging for syslog. The default setting is “None”. There are 4 levels from the dropdown list: DEBUG, INFO, WARNING and ERROR. The following information will be included in the syslog packet:

• DEBUG (Sent or received SIP messages).
• INFO (Product model/version on boot up, NAT related info, SIP message summary, Inbound and outbound calls, Registration status change, negotiated codec, Ethernet link up).
• WARNING (SLIC chip exception).
• ERROR (SLIC chip exception, Memory exception).

Note: Changing syslog level does not require a reboot to take effect.

Send SIP Log

Configures whether the SIP log will be included in the syslog messages.

Syslog Keyword Filter

Only send the syslog with keyword, multiple keywords are separated by comma.

Example: set the filter keyword to “SIP” to filter SIP log.

H.323 Syslog Level

Select H.323 Syslog level in the drop-down menu, the default setting is “Off”, which means no H323 syslog info in syslog. You can also select from level 1 to 10, 10 is the highest level.

Logcat

Clear Log

Clears the log files saved in the phone system.

Log Tag

Configures the filter to display the specified process log file.

Log Priority

Selects the log priority to display. It can be selected from list below:

• Verbose (Default Setting)
• Debug
• Info
• Warning
• Error
• Fatal
• Silent (suppress all output)

Debug

One-click Debugging

Capture the checked info in the debugging list, click “Start” to debug if including “Capture trace” item and click “Stop” to end, Click “Capture” in another situation. All retrieved files will be generated to a package, and the last package will be overwritten, while the trace file will stay remain.

Debug Info Menu

Display a list of info items that can be debugged, currently supports system logs, info log, capture package, tombstones and ANR log. The captured data can be viewed in “Debug information list”. The default is all selected.

Debug Info List

You can select the existing debugging info package or grab package. Click the “Delete” button on the right to delete the file.

View Debug Info 

You can select the existing debugging info package or grab package. Click the “Delete” button on the right to delete the file.

Core Dump

Enable Core Dump Generation

Configures whether to generate and save the core dump file when the program crashes. The default setting is “No”.

Core Dump List

Selects the existing core dump file in the drop-down box. Users could delete the file by pressing on “Delete” button.

View Core Dump

Press “List” button to view all existing core dump files. The files are listed in chronological order, users could click the file name to download the file to the local computer.

Record

Record

Click to start capturing audio data, click the “Stop” button to end. To capture the audio data of the device can help to locate audio issues. The default is not enabled. You can record up to 1-minute audio data.

Recording List

Choose the existing audio file. Click the “Delete” button on the right to delete this file.

View Recording

Click on the “List” button to view. The captured audio data will be sorted by time. Click to download the data to the computer for analysis. Note: The audio data file will be saved under FileManager  Internal Storage  Recfiles folder. Users can also delete files under this folder.

Traceroute

Target Host

The IP address or URL for the Target Host of the Traceroute.

Press Start to send traceroute request to configured target host.

Press Stop to end traceroute running process.

Developer Mode

Developer Mode

If turned on, ADB (Android Debug Bridge) function will be enabled on the device. The default setting is “Disabled”.

Ping

Target Host

The IP address or URL for the Target Host of the ping.

Press Start to send ping request to configured target host.

Press Stop to end ping running process.

NSLookup

Hostname

Enter a host name and find out the corresponding IP address.

It will also do reverse name lookup and find the host name for an IP address you specify

Remote Diagnosis

Remote Diagnosis

Set whether to allow remote diagnostics, only for the Grandstream background server to remote diagnose the device and access Web UI, please turn it on carefully. 2 days (48h) timeout mechanism will be automatically closed after opening. The default value is “off”.

Parameters

Descriptions

Account

It lists the accounts available on device.

Number

It displays the SIP User ID of the account (if applicable).

SIP Server

It displays the SIP server address for the account (applicable to SIP account only).

Status

It shows the registration status of the account: Registered or Unregistered.

Parameters

Descriptions

MAC Address

This is the global unique ID of device.

NAT Type

The type of NAT connection used by the device.

IPV4

IPV4 Address Type

Displays how the device obtains IP address. It could be DHCP, Static IP or PPPoE.

IPv4 Address

IP Address obtained or configured on the device.

Subnet Mask

Subnet mask obtained or configured on the device.

Gateway

The gateway address obtained or configured on the device.

DNS Server 1

DNS Server 1 obtained or configured on the device.

DNS Server 2

DNS Server 2 obtained or configured on the device.

IPV6

IPv6 Address Type

The configured address type: DHCP, Static IP.

IPv6 Address

IP Address obtained or configured on the device.

IPv6 DNS Server 1

DNS Server 1 obtained or configured on the device.

IPv6 DNS Server 2

DNS Server 2 obtained or configured on the device.

Parameters

Descriptions

Product Model

Device model: GVC3220

Hardware Version

Device hardware version.

Part Number

Device Part Number (PN).

System Version

Device system version. This is the firmware version on the device. When upgrading firmware, this is the version number to refer to.

Boot Version

Device boot version.

Kernel Version

Device kernel version.

Android™ Version

Device Android™ version 9.

System Up Time

Device system up time since the last reboot.

Parameters

Descriptions

Hardware Version

The remote control hardware version.

Software Version

The remote control software version.

Patch Version

The remote control patch version.

Remote Control Battery

The remote control battery status.