Connecting GDS37xx with GRP26xxx

  • Updated on October 3, 2022

The GDS37xx can be connected with a SIP phone in 2 different ways, either using peering mode (without a SIP server) or through a SIP server/registrar.

This guide illustrates the needed configuration for integrating the GDS3710 and the GDS3705 with GRP26xx Series for both peering and using SIP server scenarios.

PEERING SCENARIO

In this scenario, we assume that the GDS37xx is installed in a small warehouse at the front door and the GRP26xx IP Phone inside to monitor and control the access of the premise. Visitors need to press the doorbell button on the GDS37xx to initiate a video/audio call, and the related person at the GRP26xx IP Phone side can open the door remotely to allow the visitors to get in as shown in the figure below.

Figure 1: GRP26xx IP Phone peered with the GDS3710

  • The IP address used by the GDS3710 is 192.168.6.135.
  • The IP address used by the GRP26xx IP Phone is 192.168.6.62.

GDS37xx Configuration Settings

The GDS37xx needs to be configured with the IP address of the GRP26xx IP Phone, the related SIP port, and remote PIN for door opening. Please refer to the following configuration steps:

  1. Access the GDS37xx Web GUI and navigate to “Door System Settings🡪Basic Settings”.
  2. Choose the action to be taken when the doorbell is pressed, three options are available:
  • Call Doorbell Number: when Doorbell is pressed, a call will be made to the “Number Called When Door Bell Pressed”
  • Control Doorbell Output (Digital Output 1): when Door Bell is pressed electronic lock for Output 1 is opened.
  • Both of Above: When selected, both Call Doorbell Number and Control Doorbell Output options are enabled. In our case, we will choose “Call Doorbell Number”.
  1. Under Number Called When Door Bell Pressed field, enter the GRP26xx IP address and port number which is 192.168.6.62:5060 in our example.
  2. Enter the “Remote PIN to Open the Door” in order to open the door via DTMF while in active call with the GDS37xx, the remote PIN used in our example is “123456”.
  3. Click button to apply changes.
Figure 2: Door System Settings
  1. You need to make sure that the Direct IP Call feature is enabled from the GDS37xx Web GUI under Phone Settings 🡪 Phone Settings 🡪 Enable Direct IP Call.
Figure 3: Enable Direct IP Call

GRP26xx IP Phone Configuration

The GRP26xx IP Phone-related account needs to be set as “Active”, and the “Local SIP Port” needs to match the port configured on GDS37xx. Please refer to the following steps for configuring the GRP26xx IP Phone in order to interconnect with the GDS37xx.

  1. Access GRP26xx IP Phone Web GUI🡪Account🡪General Settings and set “Account Active” to Yes, then click on button to apply the new changes.
Figure 4: GRP26xx Account(x) Settings
  1. Navigate to Account🡪SIP Settings and verify that the Local SIP Port configured on the GRP26xx IP Phone is the same as the one on the GDS37xx.

Make sure the option “Use Random Port” is set to “No” under Settings 🡪 General Settings.

Figure 5: Account(x) SIP Settings
  1. Navigate to Settings🡪External Service to configure GDS settings as explained on the following:
  • Set the Service Type to GDS.
  • Select the related account, in our example, the account used is Account 1.
  • Specifies the System Identification, to identify the GDS37xx, in our example its “GDS3710_Front_Door”.
  • Specifies the System Number which is the GDS37xx number, the system number used in our example is 192.168.6.135.
  • Configures the Access Password for opening the door remotely and it should match the password configured under “Remote PIN to Open the Door on the GDS37xx Web GUI settings. The password used in our example is “123456”.
Figure 6: GDS37xx Configuration Settings on GRP26xx IP Phone

  1. Press button to apply the new settings.

The GRP26xx IP Phones support up to 10 GDS37xx items.

CONNECTION USING SIP SERVER

In this scenario, we assume that the GDS37xx is configured with a SIP account, and the GRP26xx IP Phone is also configured with a SIP account under the same SIP server.

We recommend using Stateless SIP server in this type of installations, Stateful SIP servers may not work.

Figure 7: GRP26xx Connected to GDS3710 through UCM6XXX
  • The IP address used by the GDS3710 is 192.168.1.12 and it is configured with SIP account 2002.
  • The IP address used by the GRP26xx IP Phone is 192.168.1.11 and it is configured with SIP account 2001.
  • The SIP server has the IP address 192.168.1.10.

GDS37xx Configuration Settings

As mentioned in the previous diagram, the GDS37xx should be registered with a SIP account in order to interact with the GRP26xx IP Phone through the SIP server.

The GDS37xx SIP settings are available under the Web GUI🡪Account🡪Account(x).

Figure 8: SIP Basic Settings

After configuring the SIP account correctly, the user needs to configure the door system settings as detailed in the following steps:

  1. Navigate to Door System Settings🡪Basic Settings then set the following:
  • Doorbell Mode: Call Doorbell Number.
  • Number Called When Door Bell Pressed: the GRP IP Phone number which is 2001 in our example.
  • Remote PIN to Open the Door: the remote PIN used in our example is “123456”.

Please make sure to check “Enable DTMF Open Door”

Please make sure to check “Enable DTMF Open Door”

  1. Click button to apply changes.

The following figure shows an example of the configuration.

Figure 9: Door System Settings

GRP26xx IP Phone Configuration Settings

A SIP account needs to be registered on the GRP26xx IP Phone side as well to interact with the GDS37xx through the same SIP server.

The GRP26xx SIP settings are available under the Web GUI🡪Accounts 🡪Account(x) 🡪General Settings.

Figure 10: General Settings

After configuring the SIP account correctly, users need to configure the door system settings as detailed on the following steps:

  1. Navigate to Settings🡪External Service and set the following:
  • Set the Service Type to GDS.
  • Select the related account, in our example, the account used is Account 1.
  • Specifies the System Identification, to identify the GDS37xx, in our example, it is “GDS3710_Front_Door”.
  • Specifies the System Number which is the GDS37xx number, the system number used in our example is 2002.
  • Configures the Access Password which is the “Remote PIN to Open the Door configured on the GDS37xx Web GUI settings. The password used in our example is “123456”.
  1. Press the “Save and Apply” button to apply the new settings.
Figure 11: GDS Settings

  • The GRP26xx IP Phones support up to 10 GDS37xx items.
  • GRP2601/GRP2602/GRP2603/GRP2604/GRP2612/GRP2613 series support audio only.
  • GRP2624/GRP2634/GRP2614/GRP2615/GRP2616 series support audio and video (JPEG) when integrated with GDS3710.

OPEN DOOR FEATURE

GRP26xx IP Phones offer a powerful integration with GDS37xx Door System and allow users to remotely open the door, initiate calls to the GDS37xx, and get real-time audio/video (from the GDS3710) or only audio stream.

Once someone presses the ring button on the GDS37xx, the door system will initiate automatically a call to the configured destination. In both cases, the users will have the ability to either answer the call, reject it or press the OpenDoor softkey.

Users can open the door using the following methods:

  1. Pressing the “OpenDoor” Softkey without answering the call:

Once the users press the “OpenDoor” softkey, a SIP Message containing the code for “Remote PIN for Open the Door” will be sent to the GDS3710 to remotely open the door.

  1. OpenDoor after answering the call:
  • Press the “OpenDoor” Softkey, then a SIP Message containing the code for “Remote PIN for Open the Door” will be sent to the GDS3710 to remotely open the door.
  • Dial the code for “Remote PIN for Open the Door” followed by “#” (for example “123456#”), and then DTMF codes will be sent to open the door.

Pressing the “Reject” Softkey will reject the call received from the GDS3710.

GRP2624/GRP2634 IP Phones

Figure 12: GDS3710 Video/Audio Call on GRP2624/GRP2634

GRP2614/GRP2615/GRP2616 IP Phones

A screenshot of a cell phone

Description automatically generated
Figure 13: GDS3710 Video/Audio Call on GRP2614/GRP2615/GRP2616

GRP2612/GRP2613 IP Phones

Figure 14: GDS37xx Audio Call on GRP2612/GRP2613

SUPPORTED DEVICES

The following table shows GRP26xx products supporting GDS37XX integration:

ModelSupported
Audio
Supported
Video (JPEG)
Firmware
GRP2612(P/W)/GRP2613YesNo1.0.1.23+
GRP2614/GRP2615/GRP2616YesYes1.0.1.23+
GRP2624/GRP2634YesYes1.0.1.48+
GRP2650/GRP2670YesYes1.0.9.22+
GRP2601/GRP2602/GRP2603/GRP2604YesNo1.0.1.41+

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Leave a Comment

We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
Accept