Connecting GDS37xx with GXP Phones

  • Updated on March 14, 2024

OVERVIEW

The GDS37XX can be connected with a SIP phone in 2 different ways, either using peering mode (without a SIP server) or through a SIP server/registrar.

This guide illustrates needed configuration for integrating the GDS37XX with GXP Series for both peering and using SIP server scenarios.

CONNECTION WITHOUT USING SIP SERVER

In this scenario, we assume that the GDS37xx is installed on a small warehouse at front door and GXP IP Phone inside to monitor and control the access of the premise. Visitors need to press the doorbell button on the GDS37xx to initiate a video/audio call or only an audio call (depending on what the GXP Phone supports), and the related person at the GXP IP Phone side can open the door remotely to allow the visitors to get in as shown in the figure below.

GXP IP Phones peered with the GDS37xx
  • The IP address used by the GDS37xx is 192.168.6.135.
  • The IP address used by the GXP IP Phone is 192.168.6.62.

GDS37XX Configuration Settings

The GDS37xx needs to be configured with the IP address of the GXP IP Phone, the related SIP port, and remote PIN for door opening. Please refer to the following configuration steps:

  1. Access the GDS37xx Web GUI and navigate to “Door System Settings🡪Basic Settings”.
  2. Select the ALMOUT1 Feature to “Open Door
  3. Depending on weather you want to control one or two doors, you can select the doors to be controlled from the control options.

4. Choose the action to be taken when the doorbell is pressed, three options are available:

  • Call Doorbell Number: when Doorbell is pressed, a call will be made to the “Number Called When Door Bell Pressed”
  • Control Doorbell Output (Digital Output 1): when Door Bell is pressed electronic lock for Output 1 is opened.
  • Both of Above: When selected, both Call Doorbell Number and Control Doorbell Output options are enabled. In our case, we will choose “Call Doorbell Number”. We will select option 1 “Call Doorbell Number

5. Under Number 1 Called When Door Bell Pressed field, enter the GXP IP address and port number which is 192.168.6.62:5060 in our example.

6. Enter the “Remote PIN to Open the Door 1 ” in order to open the door via DTMF while in active call with the GDS37xx, the remote PIN used in our example is “123456”.

7. Incase you want to configure two doors to be configured at once, then Enter the PIN for “Remote PIN to Open the Door 2” as well, set it to “123456”

8. Click button to apply changes.

9. You need to make sure that the Direct IP Call feature is enabled from the GDS37xx Web GUI under Phone Settings 🡪 Phone Settings 🡪 Enable Direct IP Call.

Enable Direct IP Call

GXP IP Phones Configuration

The GXP IP Phone related account needs to be set as “Active”, and the “Local SIP Port” needs to match the port configured on GDS37XX. Please refer to following steps for configuring the GXP IP Phone in order to interconnect with the GDS37XX.

  1. Access GXP IP Phone Web GUI🡪Account🡪General Settings and set “Account Active” to Yes, then click on button to apply the new changes.
GXP2170 Account(x) Settings
  1. Navigate to Account🡪SIP Settings and verify that the Local SIP Port configured on the GXP IP Phone is the same as the one on the GDS37XX.
Account(x) SIP Settings
  1. Navigate to Settings🡪External Service to configure GDS settings as explained on the following:
  • Set the Service Type to GDS.
  • Select the related account, in our example, the account used is Account 1.
  • Specifies the System Identification, to identify the GDS37XX, in our example its “GDS37xx_Front_Door”.
  • Specifies the System Number which is the GDS37XX number, the system number used in our example is 192.168.6.135.
  • Configures the Access Password for opening the door remotely and it should match the password configured under “Remote PIN to Open the Door on the GDS37XX Web GUI settings. The password used in our example is “123456”.
GDS37xx Configuration Settings on GXP IP Phone
  • Incase you want to control two doors then :
    • Add two access identifications with the same IP address as the access number of the GDS37xx used
    • When receiving a call simply choose the door you want to open from the list of doors displayed ( Door1, Door2)
  1. Press button to apply the new settings.

1. The GXP21xx/ GXP17xx/ GXP16xx IP Phones support up to 10 GDS37XX items. 2. GXP16xx and GXP17xx series support audio only. 3. GXP21xx series support audio and video (JPEG) when integrated with GDS37xx.

CONNECTION USING SIP SERVER

In this scenario, we assume that the GDS37xx is configured with a SIP account and the GXP IP Phone is also configured with a SIP account under the same SIP server.

We recommend using Stateless SIP server in this type of installations, Stateful SIP servers may not work.

GXP2170 Connected to GDS37xx through UCM6XXX
  • The IP address used by the GDS37xx is 192.168.6.135 and it’s configured with SIP account 2002.
  • The IP address used by the GXP IP Phone is 192.168.6.62 and it is configured with SIP account 2001.

GDS37XX Configuration Setting

As mentioned on the previous diagram, the GDS37XX should be registered with a SIP account in order to interact with the GXP IP Phone through the SIP server.

The GDS37xx SIP settings are available under the Web GUI🡪Account🡪Account(x).

SIP Basic Settings

After configuring the SIP account correctly, user needs to configure the door system settings as detailed on the following steps:

  1. Select the ALMOUT1 Feature to “Open Door“, and depending on weather you want to control one or two doors, you can select the doors to be controlled from the control options.

2. Navigate to Door System Settings🡪Basic Settings then set the following:

  • Doorbell Mode: Call Doorbell Number.
  • Number Called When Door Bell Pressed: the GRP IP Phone number which is 1000 in our example.
  • Remote PIN to Open the Door 1: the remote PIN used in our example is “123456”.
  • Incase you want to control two doors to be opened then configure “Remote PIN to Open Door 2” as well, by setting the remote PIN to “123456

Please make sure to check “Enable DTMF Open Door”

Please make sure to check “Enable DTMF Open Door”

3. Click button to apply changes.

GXP IP Phone Configuration Settings

A SIP account needs to be registered on the GXP IP Phone side as well to interact with the GDS37XX trough the same SIP server.

The GXP IP Phone SIP settings are available under the Web GUI🡪Accounts🡪Account(x)🡪General Settings.

General Settings

After configuring the SIP account correctly, users need to configure the door system settings as detailed on the following steps:

  1. Navigate to Settings🡪External Service and set the following:
  • Set the Service Type to GDS.
  • Select the related account, in our example, the account used is Account 1.
  • Specifies the System Identification, to identify the GDS37XX, in our example its “GDS3710_Front_Door”.
  • Specifies the System Number which is the GDS37XX number, the system number used in our example is 2002.
  • Configures the Access Password which is the “Remote PIN to Open the Door configured on the GDS37XX Web GUI settings. The password used in our example is “123456”.
  1. Press button to apply the new settings.
GDS Settings
  • Incase you want to control two doors then :
    • Add two access identifications with the same GDS37xx extension as the access number of the GDS37xx used
    • When receiving a call simply choose the door you want to open from the list of doors displayed ( Door1, Door2)

1. The GXP21xx/ GXP17xx/ GXP16xx IP Phones support up to 10 GDS37XX items. 2. GXP16xx and GXP17xx series support audio only. 3. GXP21xx series support audio and video (JPEG) when integrated with GDS3710.

CONFIGURATION RESULTS

Once someone presses the ring button on the GDS37xx, the door system will initiate automatically a call to the configured destination. In both cases, the users will have the ability to either answer the call, reject it or press the OpenDoor softkey, incase two doors are configured then a list of two doors will be displayed and you can choose which door to open.

as shown in the screenshot below for the following GXP models: GXP16xx (Audio only), GXP17xx (Audio only), GXP21xx (Audio&Video).

  • GXP21xx
GDS371x Video Call on GXP2160
GDS370x audio call on GXP2160
  • GXP17xx
GDS37xx Audio Call on GXP1760 (Using SIP Server Scenario)
  • GXP16xx
GDS37xx Audio Call on GXP1630 in Peering Scenario

Users can open the door using the following methods:

  1. Pressing the “OpenDoor” Softkey without answering the call => Once the users press the “OpenDoor” softkey, a SIP Message will be sent to the GDS37xx to remotely open the door.
  2. OpenDoor after answering the call => You can either press the “OpenDoor” Softkey, then a SIP Message will be sent to the GDS37xx to remotely open the door, or dial the code for “Remote PIN for Open the Door” followed by “#” (for example “123456#”), and then DTMF codes will be sent to open the door.

Pressing the “Reject” Softkey will reject the call received from the GDS37xx.

Note

Please note that when the GDS37xx device is added to UCM Remote Connect, then the MJPEG stream function will not work with the GXP21xx phone models, in this case, it is recommended to use a video phone model such as the GXV34xx to stream video feed on the GXV34xx from the GDS371x.

SUPPORTED DEVICES

Following table shows Grandstream products supporting GDS37XX integration:

Model

Supported

Firmware

Audio

Video (JPEG)

GXP16XX Series

Yes

No

1.0.4.65 or higher

GXP17XX Series

Yes

No

1.0.1.28 or higher

GXP21XX Series

Yes

Yes

1.0.8.49 or higher


Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Leave a Comment