UCM6510 - User Manual

Interfaces

Analog Telephone FXS Ports

2x RJ11 ports with lifeline support

Each port supports 2 REN

PSTN Line FXO Ports

2x RJ11 ports (with lifeline support)

T1/E1/J1 Interface

1x RJ45 port

Network Interfaces

1x Gigabit WAN port

1x Gigabit LAN port with PoE support

1x Gigabit port for Hot-Standby Clustering redundancy

NAT Router

Yes

Peripheral Ports

USB 2.0, SD

LED Indicators

Power 1/2, PoE, USB, SD, T1/E1/J1, FXS 1/2, FXO 1/2, LAN, WAN, Heartbeat

LCD Display

128×32 dot matrix graphic LCD with DOWN and OK buttons

Reset Switch

Yes, long press for factory reset and short press for reboot

Voice/Video Capabilities

Voice-over-Packet

Capabilities

128ms tail-length carrier-grade Line Echo Cancellation with NLP Packetized Voice Protocol Unit, dynamic jitter buffer, modem detection, and auto-switch to G.711.

Voice and Fax Codecs

G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, OPUS, iLBC, GSM, RTX, AAL2-G.726-32, ADPCM; T.38

Video Codecs

H.264, H.263, H.263+,

QoS

Layer 3 QoS, Layer 2 QoS

Signaling and Control

DTMF Methods

Inband, RFC4733, and SIP INFO

Digital Signaling

PRI, SS7, MFC/R2, E&M

Provisioning Protocol and

Plug-and-Play

TFTP/HTTP/HTTPS, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66/multicast SIP SUBSCRIBE/ mDNS), Eventlist between local and remote trunks

Network Protocols

TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS, LDAP/LDAPS, HDLC, HDLC-ETH, PPP, Frame Relay

Disconnect Methods

Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect, Busy Tone

Security

Media

SRTP, TLS 1.2, HTTPS, SSH

Advanced Defense

Fail2ban, alert events, whitelist, blacklist, strong password requirement.

Physical

Universal Power Supply

Input: 100-240VAC, 50-60Hz; Output: DC+12VDC, 1.5A

Physical

Unit Weight: 2.165 Kg;

Package weight: 3.012 Kg

Dimensions

440mm (L) x 185mm (W) x 44mm (H)

Environmental

Operating: 32 – 113^oF / 0 – 45^oC, Humidity 10-90% (non-condensing)

Storage: 14 – 140^oF / -10 – 60^oC, Humidity 10-90% (non-condensing)

Mounting

Rack mount

Additional Features

Multi-language Support

English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech for Web GUI; Customizable IVR/voice prompts for English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew and Arabic

Caller ID

Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT Japan

Polarity Reversal/ Wink

Yes, with enable/disable option upon call establishment and termination

Call Center

Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/busy level, in-queue announcement

Customizable Auto Attendant

Up to 5 layers of IVR (Interactive Voice Response)

Maximum Call Capacity

Up to 2000 registered SIP endpoints, up to 200 concurrent calls

Conference rooms

Up to 8 bridges, up to 64 simultaneous conference attendees

Call Features

Call park, call forward, call transfer, DND, DISA, ring group, pickup group, blacklist, paging/intercom and etc.

Compliance

• FCC: Part 15 (CFR 47) Playlist B, Part 68
• CE: EN55022 Playlist B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, TBR21, RoHS
• A-TICK: AS/NZS CISPR 22 Playlist B, AS/NZS CISPR 24, AS/NZS 60950, AS/ACIF S002
• ITU-T K.21 (Basic Level); UL 60950 (power adapter)
• T1: TIA-968-B Section 5.2.4
• E1: TBR12/TBR13, E1: AS/ACIF

UCM6510 Main Case

1x

Power Adapter

2x

Ethernet Cable

1x

Rack Mounts

2x

Screws

8x

Quick Installation Guide

1x

View Events

• Critical Events
• Other Events

Device Info

• Hardware: Hardware version number
• Software: Software version number
• P/N: Part number
• WAN MAC: WAN side MAC address
• LAN MAC: LAN side MAC address
• Uptime: System uptime since the last reboot

Network Info

• WAN Mode: DHCP, Static IP, or PPPoE
• WAN IP: IP address
• WAN Subnet Mask
• LAN IP: IP address
• LAN Subnet Mask

Network Menu

• WAN Mode: Select WAN mode as DHCP, Static IP or PPPoE
• Static Routes Reset: Select this to reset static route settings.

Factory Menu

• Reboot
• Factory Reset
• LCD Test Patterns

Press DOWN and OK buttons to scroll through and select different LCD patterns to test. Once a test is done, press the OK button to return to the previous menu.

• Fan Mode

Select Auto or On.

• LED Test Patterns

All On, All Off, and Blinking are the available options. Selecting Back in the menu will revert the LED indicators back to their actual status.

• RTC Test Patterns

Select either 2022-02-22 22:22 or 2011-01-11 11:11 to start the RTC (Real-Time Clock) test pattern. Check the system time from either the LCD idle screen or in the web portal System Status->System Information->General page. To revert back to the correct time, manually reboot the device.

• Hardware Testing

Select Test SVIP to verify hardware connections within the device. The result will display on the LCD when the test is complete.

Web Info

• Protocol: Web access protocol (HTTP/ HTTPS). HTTPS is used by default.
• Port: Web access port number, which is 8089 by default.

SSH Switch

• Enable SSH
• Disable SSH

SSH access is disabled by default

Power 1/Power 2

PoE

LAN

WAN

USB

SD

Phone 1 /Phone 2 (FXS)

Line 1/Line 2 FXO

• Solid: Connected
• Fast Blinking: Data Transferring
• Slow Blinking: Trying to connect
• OFF: Not Connected

T1/E1/J1

• Solid: Connected and working
• Fast Blinking (0.5s on/0.5s off): No connection is detected.
• Slow Blinking (1s on/1s off): Connected but the link is only working one-way

Redirect From Port 80

Toggles automatic redirection to UCM’s web portal from port 80. If disabled, users will need to manually add the UCM’s configured HTTP/HTTPS port to the server address when accessing the UCM web portal via browser. Default is “Enabled”.

Protocol Type

Select either HTTP or HTTPS as the protocol to access the UCM’s HTTP server. This will also determine what is used when endpoints download config files from the UCM via Zero Config. Default is “HTTPS”.

Port

Specifies the port number used to access the UCM HTTP server. Default is “8089”.

Enable IP Whitelist

If enabled, only the server addresses in whitelist will be able to access the UCM’s web portal. It is highly recommended to add the IP address currently used to access the UCM web page before enabling this option. Default is “Disabled”.

Permitted IP(s)

List of addresses that can access the UCM web portal.

Ex: 192.168.6.233 / 255.255.255.255

Certificate Options

Selects the method of acquiring SSL certificates for the UCM web server. Two methods are currently available:

– Upload Certificate: Upload the appropriate files from one’s own PC.

– Request Certificate: Enter the domain for which to request a certificate for from Let’s Encrypt.

TLS Private Key

Uploads the private key for the HTTP server.

Note: Key file must be under 2MB in file size and in *.pem format. File name will automatically be changed to “private.pem”.

TLS Cert

Uploads the certificate for the HTTP server.

Note: Certificate must be under 2MB in file size and in *.pem format. This will be used for TLS connections and contains private key for the client and signed certificate for the server.

Domain

Enter the domain to request the certificate for and click on to request the certificate.

Method

Select “Route”, “Switch” or “Dual” mode on the network interface of UCM6510. The default setting is “Route”.

• Route

WAN port will be used for uplink connection. LAN port will function similarly to a regular router port.

• Switch

WAN port will be used for uplink connection. LAN port will be used as a bridge for connections.

• Dual

Both WAN and LAN ports will be used for uplink connections labeled as LAN2 and LAN1, respectively. The port selected as the Default Interface will need to have a gateway IP address configured if it is using a static IP.

MTU

Specifies the maximum transmission unit value.

Default is 1500.

IPv4 Address

Preferred DNS Server

If configured, this will be used as the Primary DNS server.

WAN (when “Method” is set to “Route”)

IP Method

Select DHCP, Static IP, or PPPoE. The default setting is DHCP.

IP Address

Enter the IP address for static IP settings. The default setting is 192.168.0.160.

Subnet Mask

Enter the subnet mask address for static IP settings. The default setting is 255.255.0.0.

Gateway IP

Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.

DNS Server 1

Enter the DNS server 1 address for static IP settings. The default setting is 0.0.0.0.

DNS Server 2

Enter the DNS server 2 address for static IP settings.

Username

Enter the username to connect via PPPoE.

Password

Enter the password to connect via PPPoE.

Layer 2 QoS 802.1Q/VLAN Tag

Assign the VLAN tag of the layer 2 QoS packets for WAN port. The default value is 0.

Layer 2 QoS 802.1p Priority Value

Assign the priority value of the layer 2 QoS packets for WAN port. The default value is 0.

LAN (when Method is set to “Route”)

IP Address

Enter the IP address assigned to LAN port. The default setting is 192.168.2.1.

Subnet Mask

Enter the subnet mask. The default setting is 255.255.255.0.

DHCP Server Enable

Enable or disable DHCP server capability. The default setting is “Yes”.

DNS Server 1

Enter DNS server address 1. The default setting is 8.8.8.8.

DNS Server 2

Enter DNS server address 2. The default setting is 208.67.222.222.

Allow IP Address From

Enter the DHCP IP Pool starting address. The default setting is 192.168.2.100.

Allow IP Address To

Enter the DHCP IP Pool ending address. The default setting is 192.168.2.254.

Default IP Lease Time

Enter the IP lease time (in seconds). The default setting is 43200.

LAN (when Method is set to “Switch”)

IP Method

Select DHCP, Static IP, or PPPoE. The default setting is DHCP.

IP Address

Enter the IP address for static IP settings. The default setting is 192.168.0.160.

Subnet Mask

Enter the subnet mask address for static IP settings.

The default setting is 255.255.0.0.

Gateway IP

Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.

DNS Server 1

Enter the DNS server 1 address for static IP settings. The default setting is 0.0.0.0.

DNS Server 2

Enter the DNS server 2 address for static IP settings.

Username

Enter the username to connect via PPPoE.

Password

Enter the password to connect via PPPoE.

Layer 2 QoS 802.1Q/VLAN Tag

Assign the VLAN tag of the layer 2 QoS packets for LAN port.

The default value is 0.

Layer 2 QoS 802.1p Priority Value

Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.

LAN 1 / LAN 2 (when Method is set to “Dual”)

Default Interface

If “Dual” is selected as “Method”, users will need assign the default interface to be LAN 1 (mapped to UCM6510 WAN port) or LAN 2 (mapped to UCM6510 LAN port) and then configure network settings for LAN1 and LAN 2. Default interface is LAN2.

IP Method

Select DHCP, Static IP, or PPPoE. The default setting is DHCP.

IP Address

Enter the IP address for static IP settings. The default setting is 192.168.0.160.

Subnet Mask

Enter the subnet mask address for static IP settings. The default setting is 255.255.0.0.

Gateway IP

Enter the gateway IP address for static IP settings when the port is assigned as default interface. The default setting is 0.0.0.0.

DNS Server 1

Enter the DNS server 1 address for static IP settings. The default setting is 0.0.0.0.

DNS Server 2

Enter the DNS server 2 address for static IP settings.

Username

Enter the username to connect via PPPoE.

Password

Enter the password to connect via PPPoE.

Layer 2 QoS 802.1Q/VLAN Tag

Assign the VLAN tag of the layer 2 QoS packets for LAN port. Default value is 0.

Layer 2 QoS 802.1p Priority Value

Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.

IPv6 Address

WAN (when “Method” is set to “Route”)

IP Method

Select Auto or Static. The default setting is Auto

IP Address

Enter the IP address for static IP settings.

IP Prefixlen

Enter the Prefix length for static settings. Default is 64

DNS Server 1

Enter the DNS server 1 address for static settings.

DNS Server 2

Enter the DNS server 2 address for static settings.

LAN (when Method is set to “Route”)

DHCP Server

Select Disable, Auto or DHCPv6.

Disable: Disable the DHCPv6 server.

Auto: Stateless address auto configuration using NDP protocol.

DHCPv6: Stateful address auto configuration using DHCPv6 protocol.

DHCP Prefix

Enter DHCP prefix. (Default is 2001:db8:2:2::)

DHCP prefixlen

Enter the Prefix length for static settings. Default is 64

DNS Server 1

Enter the DNS server 1 address for static settings.

Default is (2001:4860:4860::8888)

DNS Server 2

Enter the DNS server 2 address for static settings.

Default is (2001:4860:4860::8844)

Allow IP Address From

Configure starting IP address assigned by the DHCP prefix and DHCP prefixlen.

Allow IP Address To

Configure the ending IP address assigned by the DHCP Prefix and DHCP prefixlen.

Default IP Lease Time

Configure the lease time (in seconds) of the IP address.

LAN (when Method is set to “Switch”)

IP Method

Select Auto or Static. The default setting is Auto

IP Address

Enter the IP address for static IP settings.

IP Prefixlen

Enter the Prefix length for static settings. Default is 64

DNS Server 1

Enter the DNS server 1 address for static settings.

DNS Server 2

Enter the DNS server 2 address for static settings.

LAN 1 / LAN 2 (when Method is set to “Dual”)

Default Interface

Users must select either LAN 1 (WAN port) or LAN 2 (LAN port) to be used as the default interface. Default setting is LAN 2.

IP Method

Select Auto or Static. The default setting is Auto

IP Address

Enter the IP address for static IP settings.

IP Prefixlen

Enter the Prefix length for static settings. Default is 64

DNS Server 1

Enter the DNS server 1 address for static settings.

DNS Server 2

Enter the DNS server 2 address for static settings.

802.1X Mode

Select 802.1X mode. The default setting is “Disable”. The supported 802.1X modes are:

• EAP-MD5
• EAP-TLS
• EAP-PEAPv0/MSCHAPv2

Identity

Enter 802.1X mode Identity information.

MD5 Password

Enter 802.1X mode MD5 password information.

802.1X CA Certificate

Select 802.1X certificate from local PC and then upload.

802.1X Client Certificate

Select 802.1X client certificate from local PC and then upload.

Destination

Configure the destination IPv4 address or the destination IPv6 subnet for the UCM6510 to reach using the static route.

Example:

IPv4 address – 192.168.66.4

IPv6 subnet – 2001:740:D::1/64

Netmask

Configure the subnet mask for the above destination address. If left blank, the default value is 255.255.255.255.

Example: 255.255.255.0

Gateway

Configure the IPv4 or IPv6 gateway address so that the UCM6510 can reach the destination via this gateway. Gateway address is optional.

Example:

192.168.40.5 or 2001:740:D::1

Interface

Specify the network interface “LAN”, “WAN” or “Data trunk 1” (“Data Trunk 1” option will show only when the data trunk is enabled) on the UCM6510 to reach the destination using the static route.

WAN Port

Specify the WAN port number or a range of WAN ports. Unlimited number of ports can be configured.

Note:

When set to a range, both the WAN port and LAN port must be configured with the same range (e.g., WAN port: 1000-1005, LAN port: 1000-1005). Access from the WAN port will be forwarded to the LAN port with the same port number.

LAN IP

Specify the LAN IP address.

LAN Port

Specify the LAN port number or a range of LAN ports.

Please see the note for WAN Port” instead of repeating the note.

Protocol Type

Select protocol type “UDP Only”, “TCP Only” or “TCP/UDP” for the forwarding in the selected port. The default setting is “UDP Only”.

Enable

Enable / Disable the OpenVPN feature.

Configuration Method

Select OpenVPN configuration method.

• Manual Configuration: Allows to configure OpenVPN settings manually.
• Upload Configuration File: Allows to upload. ovpn and .conf files to the UCM and to automatically configure OpenVPN settings.

OpenVPN® Server Address

Configures the hostname/IP and port of the server. For example: 192.168.1.2:22

OpenVPN® Server Protocol

Specify the protocol user, user should use the same settings as used on the server

OpenVPN® Device mode

Use the same setting as used on the server.

• Dev TUN: Create a routed IP tunnel.
• Dev TAP: Create an Ethernet tunnel.

OpenVPN® Use Compression

Compress tunnel packets using the LZO algorithm on the VPN link. Do not enable this unless it is also enabled in the server config file.

Allow Weak SSL Ciphers

Enable/Disable allowing Weak SSL Ciphers.

OpenVPN® Encryption Algorithm

Specify the cryptographic cipher. Users should make sure to use the same setting that they are using on the OpenVPN server.

OpenVPN® CA Cert

Upload as SSL/TLS root certificate. This file will be renamed as ‘ca.crt’ automatically.

OpenVPN® Client Cert

Upload a client certificate. This file will be renamed as ‘cliend.crt’ automatically.

OpenVPN® Client Key

Upload a client private key. This file will be renamed as ‘client.key’ automatically.

7777

Asterisk

TCP/IPv4

389

Slapd

TCP/IPv4

22

Dropbear

TCP/IPv4

80

Lighthttpd

TCP/IPv4

8089

Lighthttpd

TCP/IPv4

69

Opentftpd

UDP/IPv4

9090

Asterisk

UDP/IPv4

6060

zero_config

UDP/IPv4

5060

Asterisk

UDP/IPv4

4569

Asterisk

UDP/IPv4

5353

zero_config

UDP/IPv4

37435

Syslogd

UDP/IPv4

Ping Defense Enable

If enabled, the UCM will not send ICMP messages in response to ping requests.

SYN-Flood Defense Enable

If enabled, the UCM will limit the amount of SYN packets accepted from one source to 10 packets per second, preventing the UCM web portal from becoming inaccessible. Excess packets will be discarded.

There is no need to mention the WAN and LAN parts since it is already mentioned in sentence before the table.

Ping-of-Death Defense Enable

If enabled, the UCM will not be affected by ping of death attacks.

Rule Name

Enter a name for the firewall rule.

Action

Select the action for the Firewall to perform.

• ACCEPT
• REJECT
• DROP

Type

Select the traffic type.

• IN

If selected, the Interface field will appear. Users must specify the interface that the inbound rule will be applied to.

• OUT

Service

Select the connection type the rule will apply to.

• FTP
• SSH
• Telnet
• TFTP
• HTTP
• LDAP
• Custom

If selected, users must configure the Source IP and Port,Destination IP Address and Port, and the Protocol fields that appear. If the source and destination are left blank, the “Anywhere” values will be used.

Dynamic Defense Enable

Toggle dynamic defense on and off. This is disabled by default.

Blacklist Update Interval

Configure the blacklist update time interval (in seconds). The default setting is 120. This defines how long the IP will be blocked once added into the UCM6510 blacklist.

For example, if set to “300”, blocked IP addresses will not be able to establish TCP connections with the UCM until after 300 seconds have passed.

Connection Threshold

Configure the connection threshold. Once a host exceeds this threshold, it will be added to the blacklist. Default setting is 100.

Reviewer Note: the “Periodic Time Interval” option is no longer available.

Dynamic Defense Whitelist

Allowed IPs and ports range, multiple IP addresses and port range.

For example:

192.168.5.100

192.168.5.200 1500:2000

Global Settings

Enable Fail2Ban

Enable Fail2Ban. The default setting is disabled. Please make sure both “Enable Fail2Ban” and “Asterisk Service” are turned on to use Fail2Ban for SIP authentication on the UCM6510.

Banned Duration

Configure the duration (in seconds) for the detected host to be banned. The default setting is 600. If set to 0, the host will be always banned.

Max Retry Duration

If a host exceeds the maximum allowed number attempts configured for Max Retry within the configured Max Retry Duration window, the host will be banned. The default setting is 600 seconds.

MaxRetry

Configures the maximum number of allowed authentication failures within the configured Max Retry Duration window. The default setting is 5.

Fail2Ban Whitelist

Configures the IP addresses, CIDR masks, and DNS hosts in the Fail2Ban whitelist. Whitelisted entries will not be banned by Fail2Ban even after exceeding the allowed number of authentication failures. Up to 20 addresses can be added.

Local Settings

Asterisk Service

Enable Asterisk service for Fail2Ban. The default setting is disabled. Please make sure both “Enable Fail2Ban” and “Asterisk Service” are turned on to use Fail2Ban for SIP authentication on the UCM6510.

Listening Port Number

Configure the listening port number for the service. By default, port 5060 will be used for UDP and TCP, and port 5061 will be used for TLS.

MaxRetry

Configures the maximum number of authentication failures before the host is banned. The default setting is 10. Please note that this will override the Global Settings🡪MaxRetry setting.

Login Attack Defense

Enables defense against excessive login attacks to the UCM’s web GUI.

The default setting is disabled.

Listening Port Number

This is the Web GUI listening port number which is configured under System Settings🡪HTTP Server🡪Port. The default is 8089.

MaxRetry

Configures the maximum allowed number of failed login attempts from an IP address before it is added to the Fail2Ban blacklist.

Blacklist

Blacklist

Users will be able to view the IPs that have been blocked by UCM.

Remote NTP Server

Specify the server address of the NTP server for the UCM6510 to sync date and time with. The default NTP server is pool.ntp.org.

Enable DHCP Option 2

If set to “Yes”, the UCM’s time zone can be provisioned via DHCP Option 2 from a local server automatically.

Enable DHCP Option 42

If set to “Yes”, the UCM’s NTP server can be provisioned via DHCP Option 42 from a local server automatically. This will override the manually configured NTP server. The default setting is “Yes”.

Time Zone

Select the time zone for the UCM to use.

If “Self-Defined Tome Zone” is selected, please specify the time zone parameters in “Self-Defined Time Zone” field as described in below option.

Self-Defined Time Zone

If “Self-Defined Time Zone” is selected in “Time Zone” option, users will need define their own time zone following the format below.

The syntax is: std offset dst [offset], start [/time], end [/time]

Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0

MTZ+6MDT+5

This indicates a time zone with 6 hours offset and 1 hour ahead for DST, which is U.S central time. If it is positive (+), the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian); If it is negative (-), the local time zone is east.

M4.1.0,M11.1.0

The 1^st number indicates Month: 1, 2, 3…, 12 (for Jan, Feb…Dec.).

The 2^nd number indicates the nth iteration of the weekday: (1^st Sunday,

3^rd Tuesday…). Normally 1, 2, 3, 4 are used. If 5 is used, it means the last iteration of the weekday.

The 3^rd number indicates weekday: 0, 1, 2…6 (for Sun, Mon, Tues… Sat).

Therefore, this example is the DST which starts from the First Sunday of

April to the 1^st Sunday of November.

Start Time

Configure the start time for office hour.

End Time

Configure the end time for office hour

Week

Select the workdays in one week.

Show Advanced Options

Check this option to show advanced options. Once selected, please specify “Month” and “Day” below.

Month

Select the months for office time.

Day

Select the workdays in one month.

Name

Specify the holiday name to identify this holiday.

Holiday Memo

Create a note for the holiday.

Year

Select the year of the Holiday.

Note: Users can configure holidays for the next 4 years.

Month

Select the month for the holiday.

Day

Select the day for the holiday.

Show Advanced Options

Check this option to show advanced options. If selected, please specify the days as holiday in one week below.

Week

Select the days as holiday in one week.

TLS Enable

Enable or disable TLS during transferring/submitting your email to another SMTP server. The default setting is “Yes”.

Type

• MTA: Mail Transfer Agent. UCM will act as a virtual mail server, and emails will be sent from the configured domain. There is no need to configure SMTP server settings, and no credentials will be required. However, emails sent using MTA may be considered as spam by destination SMPT servers.
• Client: UCM will send emails to the configured SMTP server to forward to the final destination. Credentials for the SMTP server will be required.

Domain

Specify the domain name to be used in the Email when using type “MTA”.

Server

Specify the SMTP server when using type “Client”. For example, if using Gmail as the SMTP server, you can configure it as smtp.gmail.com:465.

Username

Username is required when using type “Client”. This is typically the email address.

Password

Password for the entered Username.

Enable Email-to-Fax

Toggles the Email-to-Fax feature.

If enabled, the UCM will monitor the configured email inbox (using provided [Username] and [Password]) for emails with the subject “SendFaxMail To XXX“. Example : SendFaxMail To 7200

The UCM will extract the attachments of detected emails and send it to the XXX extension by fax.

The attachment must be in PDF/TIF/TIFF format.

Note: This field will appear when using Type “Client”.

Email-to-Fax Blacklist/Whitelist

Enables Email-to-Fax Blacklist/Whitelist functionality.

Email-to-Fax Subject 

Specify the Email subject format for fax sending, the subject can be either “SendFaxMail To XXX” or “XXX” with XXX the fax number.

Internal Blacklist/Whitelist

Specify the Email address blacklist/whitelist for local extensions. This feature prevents faxing from unauthorized email addresses. The internal list includes only contacts with local extensions

External Blacklist/Whitelist

Specify the Email address blacklist/whitelist for non-local contacts. This feature prevents faxing from unauthorized email addresses. The external list is for non-local contacts.

Note: Multiple addresses can be separated with semicolon (;) i.e.

” XXX;YYY “.

POP/POP3 Server Address

Configure the POP/POP3 server address for the configured username
Example: pop.gmail.com

POP/POP3 Server Port

Configure the POP/POP3 server port for the configured username
Example: 995

Display Name

Specify the display name in the FROM header in the Email.

Sender

Specify the sender’s Email address.

For example: pbx@example.mycompany.com.

Start Time

Enter the start time for filter

End Time

Enter the end time for filter

Receivers

Enter the email recipient, while searching for multiple recipients, please separate then with comma and no spaces.

Send Result

Enter the status of the send result to filter with

Return Code

Enter the email code to filter with

Email Send Module

Select the email module to filter with from the drop-down list, which contains:

• All Modules
• Extension
• Voicemail
• Conference Schedule
• Emergency calls
• Video conference Schedule
• User Password
• Alert Events
• CDR
• Fax
• Fax sending
• Call Queue Statistics
• Conference Reports
• PMS
• Test
• Missed calls

Enable Zero Config

Enable or disable the Zero Config feature on the PBX. The default setting is enabled.

Enable Automatic Configuration Assignment

By default, this is disabled. If disabled, when SIP device boots up, the UCM6510 will only send the configuration path to the device when you have any manual configuration on the device. This manual configuration includes:

• Any configuration under BASIC and CUSTOM page of the device in Zero Config page
• If any global or model template (expect for the default template) is selected for the assigned device in Zero Config page.

Note:

When disabled, SIP devices can still be provisioned by manually sending NOTIFY from the UCM6510 which will include the XML config file URL for the SIP device to download.

Auto Assign Extension

If enabled, when the device is discovered, the PBX will automatically assign an extension within the range defined in “Zero Config Extension Segment” to the device. The default setting is disabled.

Zero Config Extension Segment

Click on the link “Zero Config Extension Segment” to specify the extension range to be assigned if “Automatically Assign Extension” is enabled. The default range is 5000-6299. Zero Config Extension Segment range can be defined in Web GUI🡪PBX Settings🡪General Settings page🡪Extension Preference section: “Auto Provision Extensions”.

Enable Pick Extension

If enabled, the extension list will be sent out to the device after receiving the device’s request. This feature is for the GXP series phones that support selecting extension to be provisioned via phone’s LCD. The default setting is disabled.

Pick Extension Segment

Click on the link “Pick Extension Segment” to specify the extension list to be sent to the device. The default range is 4000 to 4999. Pick Extension Segment range can be defined in Web GUI🡪PBX Settings🡪General Settings🡪General page🡪Extension Preference section: “Pick Extensions”.

Pick Extension Period (hour)

Specify the number of minutes to allow the phones being provisioned to pick extensions.

Subnet Whitelist

This feature allows the UCM to provision devices in different subnets other than UCM network.

Enter subnets IP addresses to allow devices within these subnets to be provisioned. The syntax is <IP>/<CIDR>.

Examples:

10.0.0.1/8

192.168.6.0/24

Note: Only private IP ranges (10.0.0.0 | 172.16.0.0 | 192.168.0.0) are supported.

Language settings

Language

Select the LCD display language on the SIP end device.

Date and Time

Date Format

Configure the date display format on the SIP end device’s LCD.

Time Format

Configure the time display in 12-hour or 24-hour format on the SIP end device’s LCD.

NTP Server

Configure the URL or IP address of the NTP server. The SIP end device may obtain the date and time from the server.

Time Zone

Configure the time zone used on the SIP end device.

Default Call Settings

Dial Plan

Configure the default dial plan rule. For syntax and examples, please refer to user manual of the SIP devices to be provisioned for more details.

Enable Call Features

When enabled, “Do Not Disturb”, “Call Forward” and other call features can be used via the local feature code on the phone. Otherwise, the ITSP feature code will be used.

Use # as Dial Key

If set to “Yes”, pressing the number key “#” will immediately dial out the input digits.

Auto Answer by Call-info

If set to “Yes”, the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep, based on the SIP Call-Info header sent from the server/proxy.

The default setting is enabled.

NAT Traversal

Configure if NAT traversal mechanism is activated.

User Random Port

If set to “Yes”, this parameter will force random generation of both the local SIP and RTP ports.

General Settings

Call Progress Tones

Configure call progress tones including ring tone, dial tone, second dial tone, message waiting tone, ring back tone, call waiting tone, busy tone and reorder tone using the following syntax:

f1=val, [f2=val,] c=on1/ off1[- on2/ off2[- on3/ off3]];

• Frequencies are in Hz and cadence on and off are in 10ms).
• “on” is the period (in ms) of ringing while “off” is the period of silence. Up to three cadences are supported.
• Please refer to user manual of the SIP devices to be provisioned for more details

HEADSET Key Mode

Select “Default Mode” or “Toggle Headset/Speaker” for the Headset key. Please refer to user manual of the SIP devices to be provisioned for more details.

LDAP Phonebook

Source

Select “Manual” or “PBX” as the LDAP configuration source.

• If “Manual” is selected, the LDAP configuration below will be applied to the SIP end device.
• If “PBX” is selected, the LDAP configuration built-in from UCM6510 Web GUI🡪System Settings🡪LDAP Server will be applied.

Address

Configure the IP address or DNS name of the LDAP server.

Port

Configure the LDAP server port. The default value is 389.

Base DN

This is the location in the directory where the search is requested to begin. Example:

• dc=grandstream, dc=com
• ou=Boston, dc=grandstream, dc=com

Username

Configure the bind “Username” for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds.

Password

Configure the bind “Password” for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds.

Number Filter

Configure the filter used for number lookups. Please refer to user manual for more details.

Name Filter

Configure the filter used for name lookups. Please refer to user manual for more details.

Version

Select the protocol version for the phone to send the bind requests. The default value is 3.

Name Attribute

Specify the “name” attributes of each record which are returned in the LDAP search result.

Example:

• gn
• cn sn description

Number Attribute

Specify the “number” attributes of each record which are returned in the LDAP search result.

Example:

• telephoneNumber
• telephoneNumber Mobile

Display Name

Configure the entry information to be shown on phone’s LCD. Up to 3 fields can be displayed. 

Example:

• %cn %sn %telephoneNumber

Max Hits

Specify the maximum number of results to be returned by the LDAP server. Valid range is 1 to 3000. The default value is 50.

Search Timeout

Specify the interval (in seconds) for the server to process the request and client waits for server to return. Valid range is 0 to 180. Default value is 30.

Sort Results

Specify whether the searching result is sorted or not. Default setting is No.

Incoming Calls

Configure to enable LDAP number searching when receiving calls. The default setting is No.

Outgoing Calls

Configure to enable LDAP number searching when making calls. The default setting is No.

Lookup Display Name

Configures the display name when LDAP looks up the name for incoming call or outgoing call.

It must be a subset of the LDAP Name Attributes.

XML Phonebook

Phonebook XML Server

Select the source of the phonebook XML server.

• Disable

Disable phonebook XML downloading.

• Manual

Once selected, users need specify downloading protocol HTTP, HTTPS or TFTP and the server path to download the phonebook XML file. The server path could be IP address or URL, with up to 256 characters.

• Local UCM Server

Once selected, click on the Server Path field to upload the phonebook XML file. Please note after uploading the phonebook XML file to the server, the original file name will be used as the directory name and the file will be renamed as phonebook.xml under that directory.

Phonebook Download Interval

Configure the phonebook download interval (in Minute). If set to 0, automatic download will be disabled. Valid range is 5 to 720.

Remove manually edited entries on download

If set to “Yes”, when XML phonebook is downloaded, manually added entries will be removed.

Upgrade and Provision

Firmware Source

UCM can provision the firmware source to devices. The following options are available:

• URL

If selected, complete the configuration for the following four parameters: “Upgrade Via”, “Server Path”, “File Prefix” and “File Postfix”.

• Local UCM Server

Firmware can be uploaded to the UCM6510 internal storage for firmware upgrade. If selected, click on “Manage Storage” icon next to “Directory” option, upload firmware file and select directory for the end device to retrieve the firmware file.

• Local USB Media

If selected, the USB storage device needs to be plugged into the UCM6510 and the firmware file must be put under a folder named “ZC_firmware” in the USB storage root directory.

• Local SD Card Media

If selected, an SD card needs to be plugged into the UCM6510 and the firmware file must be put under a folder named “ZC_firmware” in the USB storage root directory.

Upgrade via

When URL is selected as firmware source, configure upgrade via TFTP, HTTP or HTTPS.

Server Path

When URL is selected as firmware source, configure the firmware upgrading server path.

File Prefix

When URL is selected as firmware source, configure the firmware file prefix. If configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone, if URL is selected as firmware source.

File Postfix

When URL is selected as firmware source, configure the firmware file postfix. If configured, only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone.

Allow DHCP Option 43/66

If DHCP option 43 or 66 is enabled on the LAN side, the TFTP server can be redirected.

Automatic Upgrade

If enabled, the end point device will automatically upgrade if a new firmware is detected. Users can select automatic upgrading by day, by week or by minute.

• By week

Once selected, specify the day of the week to check HTTP/TFTP server for firmware upgrades or configuration files changes.

• By day

Once selected, specify the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes.

• By minute

Once selected, specify the interval X that the SIP end device will request for new firmware every X minutes.

Firmware Upgrade Rule

Specifies how firmware upgrade and provision requests will be sent.

Web Access

Admin Password

Configure the administrator password for admin level login.

End-User Password

Configure the end-user password for the end user level login.

Web Access Mode

Select HTTP or HTTPS as the web access protocol.

Web Server Port

Configure the port for web access. The valid range is 1 to 65535.

Security

Disable Telnet/SSH

Enable Telnet/SSH access for the SIP end device. If the SIP end device supports Telnet access, this option controls the Telnet access of the device; if the SIP end device supports SSH access, this option controls the SSH access of the device.

Syslog

Syslog Server

Configure the URL/IP address for the syslog server.

Syslog Level

Select the level of logging for syslog.

Send SIP Log

Configures whether SIP messages will be included in the syslog.

Basic Settings

IP Address

Configures how the SIP endpoint will obtain IP addresses. The following options are available:

• DHCP

Once selected, users can specify the Host Name (option 12) of the SIP end device as DHCP client, and Vendor Playlist ID (option 60) used by the client and server to exchange vendor playlist ID information.

• PPPoE

Once selected, users need specify the Account ID, Password and Service Name for PPPoE.

Advanced Setting

Layer 3 QoS

Define the Layer 3 QoS parameter. This value is used for IP Precedence, Diff-Serv or MPLS. Valid range is 0-63.

Layer 2 QoS Tag

Assign the VLAN Tag of the Layer 2 QoS packets. Valid range is 0 -4095.

Layer 2 QoS Priority Value

Assign the priority value of the Layer 2 QoS packets. Valid range is 0-7.

STUN Server

Configure the IP address or Domain name of the STUN server. Only non-symmetric NAT routers work with STUN.

Keep Alive Interval

Specify how often the phone will send a blank UDP packet to the SIP server to keep the “ping hole” on the NAT router to open. Valid range is 10-160.

Wallpaper

Screen Resolution 1024 x 600

Check this option if the SIP endpoint uses a 1024×600 resolution wallpaper.

• Source

Configure the location where wallpapers are stored.

• File

If “URL” is selected as source, specify the URL of the wallpaper file. If “Local UCM Server” is selected as source, click to upload wallpaper file to the UCM6510.

Screen Resolution 800 x 400

Check this option if the SIP endpoint uses a 800×400 resolution wallpaper.

• Source

Configure the location where wallpapers are stored.

• File

If “URL” is selected as source, specify the URL of the wallpaper file. If “Local UCM Server” is selected as source, click to upload wallpaper file to the UCM6510.

Screen Resolution 480 x 272

Check this option if the SIP endpoint uses a 320×240 resolution wallpaper.

• Source

Configure the location where wallpapers are stored.

• File

If “URL” is selected as source, specify the URL of the wallpaper file. If “Local UCM Server” is selected as source, click to upload wallpaper file to the UCM6510.

Screen Resolution 320 x 240

Check this option if the SIP endpoint uses a 320×240 resolution wallpaper.

• Source

Configure the location where wallpapers are stored.

• File

If “URL” is selected as source, specify the URL of the wallpaper file. If “Local UCM Server” is selected as source, click to upload wallpaper file to the UCM6510.

Email Settings

SMTP Settings

Check this option to configure the email settings that will be sent to the provisioned phones:

• Server

IP address of the SMTP server

• Port

SMTP server port

• From E-Mail address

Email address

• Sender Username

Username of the sender

• Password Recovery Email

Email where recovered password will be sent

• Alarm Receive Email 1

Email address where alarms notifications will be sent

• Alarm Receive Email
2

Email address where alarms notifications will be sent

• Enable SSL

Enable SSL protocol for SMTP

FTP

FTP

Check this option to configure the FTP settings that will be sent to the provisioned phones:

• Storage Server Type

Either FTP or Central Storage

• Server

FTP server address

• Port

FTP port to be used

• Username

FTP username

• Path

FTP Directory path

Template Name

Create a name to identify this global template.

Description

Provide a description for the global template. This is optional.

Active

Check this option to enable the global template.

Model

Select a model to apply this template. The supported Grandstream models are listed in the dropdown list for selection.

Template Name

Create a name for the model template.

Description

Enter a description for the model template. This is optional.

Default Model Template

Select to assign this model template as the default model template. The value of the option in default model template will be overwritten if other selected model template has a different value for the same option.

Active

Check this option to enable the model template.

SIP Settings

NAT

Use NAT when the UCM6510 is on a public IP communicating with devices hidden behind NAT (e.g., broadband router). If there is one-way audio issue, usually it is related to NAT configuration or Firewall’s support of SIP and RTP ports. The default setting is enabled.

Enable Direct Media

By default, the UCM6510 will route the media steams from SIP endpoints through itself. If enabled, the PBX will attempt to negotiate with the endpoints to route the media stream directly. It is not always possible for the UCM6510 to negotiate endpoint-to-endpoint media routing. The default setting is “No”.

DTMF Mode

Select DTMF mode for the user to send DTMF. The default setting is “RFC4733”. If “Info” is selected, SIP INFO message will be used. If “Inband” is selected, 64-kbit PCMU and PCMA are required. When “Auto” is selected, RFC4733 will be used if offered, otherwise “Inband” will be used.

TEL URI

If the phone has an assigned PSTN telephone number, this field should be set to “User=Phone”. “User=Phone” parameter will be attached to the Request-Line and “TO” header in the SIP request to indicate the E.164 number. If set to “Enable”, “Tel” will be used instead of “SIP” in the SIP request.

Alert-Info

Configure the Alert-Info, when UCM6510 receives an INVITE request, the Alert-Info header field specifies an alternative ring tone to the UAS.

Enable T.38 UDPTL

Enable or disable T.38 UDPTL support.

SRTP

Enable SRTP for the call. The default setting is disabled.

Fax Mode

Select Fax mode. The default setting is “None”.

• None: Disable Fax.
• Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under Web GUI🡪Call Features🡪Fax/T.38.

Fax to Email

• Yes – Allow Fax to Email for this extension. Faxes will be sent to the user’s email address configured in the extension’s Basic Settings.
• No – Do not send any faxes to the user’s email address configured in the extension’s Basic Settings.

ACL Policy

Access Control List manages the IP addresses that can register to this extension.

• Allow All: Any IP address can register to this extension.
• Local Network Address: Only IP addresses in the configured network segments can register to this extension.

Local Network Address

Specifies allowed IP address or networks from where the extension can be registered. Up to 10 entries are allowed.

Format: “xxx.xxx.xxx.xxx”, “xxx.xxx.xxx.xxx/32”, “[::]” or “[::]/128”.

Codec Preference

Select audio and video codec for the extension. The available codecs are: PCMU, PCMA, GSM, AAL2-G.726-32, G,726, G.722, G.729, G.723, OPUS, iLBC, ADPCM, H.264, H.263, H.263p and RTX.

Specific Time

Time Condition

Click to add Time Condition to configure specific time for this extension.

General

Extension

The extension number associated with the user.

CallerID Number

Configure the CallerID Number that would be applied for outbound calls from this user.

Note: The ability to manipulate your outbound Caller ID may be limited by your VoIP provider.

Permission

Assign permission level to the user. The available permissions are “Internal”, “Local”, “National” and “International” from the lowest level to the highest level. The default setting is “Internal”.

Note: Users need to have the same level as or higher level than an outbound rule’s privilege in order to make outbound calls using this rule.

SIP/IAX Password

Configure the password for the user. A random secure password will be automatically generated. It is recommended to use this password for security purpose.

Voicemail

Configure Voicemail. There are two valid options and the default option is “Enable Local Voicemail”.

• Disable Voicemail: Disable Voicemail.
• Enable Local Voicemail: Enable voicemail for the user.

Voicemail Password

Configure the password to access the extension’s voicemail. A randomly generated password is used by default and is highly recommended for security. Only digits are supported.

Skip Voicemail Password Verification

If enabled, users can skip password verification when dialing in via the My Voicemail feature code. This option is disabled by default.

Disable This Extension

If selected, this extension will be disabled on the UCM6510.

Note: The disabled extension still exists on the PBX but cannot be used on the end device.

User Settings

First Name

Configure the user’s first name. This field supports alphanumeric characters, underscores (_), and periods.

Last Name

Configures the user’s last name. This field supports alphanumeric characters, underscores (_), and periods.

Email Address

Configure the user’s email address. Email notifications will be sent to this address.

User Password

Configure the password for user portal access. A random password is automatically generated by default and is highly recommended for security.

Language

Select the voice prompt language that will be used for this extension. By default, the selected voice prompt language under PBX Settings🡪Voice Prompt🡪Language Settings will be used. To add more supported languages, please download the voice prompt language packages in the same page.

SIP Settings

Max Number of Calls

Configure the maximum number of calls allowed for each remote IP address.

Require Call Token

Configure to enable/disable requiring call token. If set to “Auto”, it might lock out users who depend on backward compatibility when peer authentication credentials are shared between physical endpoints. The default setting is “Yes”.

SRTP

Enable SRTP for the call. The default setting is disabled.

Fax Mode

Select Fax Mode. The default setting is “None”.

• None: Disable Fax. This is the default setting.
• Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under Web GUI🡪Call Features🡪Fax/T.38.

ACL Policy

This option controls how the extension can be used on devices within diverse types of network. (The default setting is “Allow All”).

• Allow All

Device in any network can register this extension.

• Local Network Address

Only IP addresses in the configured network segments can register to this extension.

Codec Preference

Select audio and video codec for the extension. The available codecs are: PCMU, PCMA, GSM, AAL2-G.726-32, G,726, G.722, G.729, G.723, ILBC, ADPCM, H.264, H.263 and H.263p.

Specific Time

Time Condition

Click to add Time Condition to configure specific time for this extension.

General

Extension

The extension number associated with the user.

Analog Station

Select the FXS port to be assigned for this extension.

CallerID Number

Configure the CallerID Number that would be applied for outbound calls from this user.

Note: The ability to manipulate your outbound Caller ID may be limited by your VoIP provider.

Permission

Assign permission level to the user. The available permissions are “Internal”, “Local”, “National” and “International” from the lowest level to the highest level. The default setting is “Internal”.

Note:

Users need to have the same level as or higher level than an outbound rule’s privilege in order to make outbound calls using this rule.

Voicemail

Configure Voicemail. There are three valid options and the default option is “Enable Local Voicemail”.

• Disable Voicemail: Disable Voicemail.
• Enable Local Voicemail: Enable voicemail for the user.

Voicemail Password

Configure the password to access the extension’s voicemail. A randomly generated password is used by default and is highly recommended for security. Only digits are supported.

Skip Voicemail Password Verification

If enabled, users can skip password verification when dialing in via the My Voicemail feature code. This option is disabled by default.

Disable This Extension

If selected, this extension will be disabled on the UCM6510.

Note:

The disabled extension still exists on the PBX but cannot be used on the end device.

User Settings

First Name

Configure the user’s first name. This field supports alphanumeric characters, underscores (_), and periods.

Last Name

Configures the user’s last name. This field supports alphanumeric characters, underscores (_), and periods.

Email Address

Configure the user’s email address. Email notifications will be sent to this address.

User Password

Configure the password for user portal access. A random password is automatically generated by default and is highly recommended for security.

Language

Select the voice prompt language that will be used for this extension. By default, the selected voice prompt language under PBX Settings🡪Voice Prompt🡪Language Settings will be used. To add more supported languages, please download the voice prompt language packages in the same page.

Analog Settings

Call Waiting

Configure to enable/disable call waiting feature. The default setting is “No”.

User ‘#’ as SEND

If configured, the # key can be used as SEND key after dialing the number on the analog phone. The default setting is “Yes”.

RX Gain

Configure the RX gain for the receiving channel of analog FXS port. The valid range is -30Db to +6Db. The default setting is 0.

TX Gain

Configure the TX gain for the transmitting channel of analog FXS port. The valid range is -30Db to +6Db. The default setting is 0.

MIN RX Flash

Configure the minimum period of time (in milliseconds) that the hook-flash must remain unpressed for the PBX to consider the event as a valid flash event. The valid range is 30ms to 1000ms. The default setting is 200ms.

MAX RX Flash

Configure the maximum period of time (in milliseconds) that the hook-flash must remain unpressed for the PBX to consider the event as a valid flash event. The minimum period of time is 256ms and it cannot be modified. The default setting is 1250ms.

Enable Polarity Reversal

If enabled, a polarity reversal will be marked as received when an outgoing call is answered by the remote party. For some countries, a polarity reversal is used for signaling the disconnection of a phone line and the call will be considered as hang up on a polarity reversal. The default setting is “Yes”.

Echo Cancellation

Specify “ON”, “OFF” or a value (the power of 2) from 32 to 1024 as the number of taps of cancellation.

Note: When configuring the number of taps, the number 256 is not translated into 256ms of echo cancellation. Instead, 256 taps mean 256/8 = 32 ms. The default setting is “ON”, which is 128 taps.

3-Way Calling

Configure to enable/disable 3-way calling feature on the user. The default setting is enabled.

Send CallerID After

Configure the number of rings before sending CID. Default setting is 1.

Fax Mode

For FXS extension, there are three options available in Fax Mode. The default setting is “None”.

• None: Disable Fax.
• Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension.
• If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under Web GUI🡪Call Features🡪Fax/T.38.
• Fax Gateway: If selected, the UCM6510 can support conversation and processing of Fax data from T.30 to T.38 or T.38 to T.30. This feature is only available for FXS or FXO port.

Specific Time

Time Condition

Click to add Time Condition to configure specific time for this extension.

General

Start Extension

Configure the starting extension number of the batch of extensions to be added.

Create Number

Specify the number of extensions to be added. The default setting is 5.

Extension Incrementation

Specify how much to increment each additional extension (e.g., if the value is 2, the extensions will be 1000, 1002, 1004, etc.). Note: Supports up to 3 characters.

Permission

Assign permission level to the user. The available permissions are “Internal”, “Local”, “National” and “International” from the lowest level to the highest level. The default setting is “Internal”.

Note: Users need to have the same level as or higher level than an outbound rule’s privilege in order to make outbound calls using this rule. If the outbound rule privilege is disabled, this option will not take effect.

Voicemail

Configure Voicemail. There are three valid options and the default option is “Enable Local Voicemail”.

• Disable Voicemail: Disable Voicemail.
• Enable Local Voicemail: Enable voicemail for the user.
• Enable Remote Voicemail: Forward the notify message from remote voicemail system for the user, and the local voicemail will be disabled. Note: Remote voicemail feature is used only for Infomatec (Brazil).

SIP/IAX Password

Configure the SIP/IAX password for the users. Two options are available to create password for the batch of extensions.

• Random Password (enter letter ‘r’) = A random secure password will be automatically generated. It is recommended to use this password for security purpose.
• Enter a password to be used on all the extensions in the batch.

Voicemail Password

Configure the password to access the extension’s voicemail. A randomly generated password is used by default and is highly recommended for security. Only digits are supported.

CallerID Number

Configure CallerID Number when adding Batch Extensions.

• Use Extension as Number (enter letter ‘e’)

Users can choose to use the extension number as CallerID.

• Use as Number

Users can choose to set a specific number instead of using the extension number as CallerID.

Ring Timeout

Configure the number of seconds to ring the user before the call is forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified, the default ring timeout is 60 seconds on the UCM6510, which can be configured in the global ring timeout setting under Web GUI🡪Internal Options: General Preference. The valid range is between 5 seconds and 600 seconds.

Note: If the end point also has a ring timeout configured, the actual ring timeout used is the shortest time set by either device.

Auto Record

Enable automatic recording for the calls using this extension. The default setting is disabled. The recording files will be saved in external storage if plugged in and can be accessed under Web GUI🡪CDR🡪Recording Files.

Skip Voicemail Password Verification

If enabled, users can skip password verification when dialing in via the My Voicemail feature code. This option is disabled by default.

Music On Hold

Select which Music On Hold playlist to suggest to extensions when putting them on hold.

Enable LDAP

If enabled, the batch added extensions will be added to LDAP Phonebook PBX list; if disabled, the batch added extensions will be skipped when creating LDAP Phonebook.

Enable WebRTC Support

If enabled, extensions will be able to login to user portal and use Web RTC features.

Call Duration Limit

Configure the maximum duration of call-blocking.

SIP Settings

NAT

Use NAT when the PBX is on a public IP communicating with devices hidden behind NAT (e.g., broadband router). If there is one-way audio issue, usually it is related to NAT configuration or Firewall’s support of SIP and RTP ports. The default setting is enabled.

Can Direct Media

By default, the PBX will route the media steams from SIP endpoints through itself. If enabled, the PBX will attempt to negotiate with the endpoints to route the media stream directly. It is not always possible for the PBX to negotiate endpoint-to-endpoint media routing. The default setting is “No”.

DTMF Mode

Select DTMF mode for the user to send DTMF. The default setting is “RFC4733”. If “Info” is selected, SIP INFO message will be used. If “Inband” is selected, 64-kbit codec PCMU and PCMA are required. When “Auto” is selected, RFC4733 will be used if offered, otherwise “Inband” will be used.

Enable Keep-alive

If enabled, empty SDP packet will be sent to the SIP server periodically to keep the NAT port open. The default setting is “Yes”.

Keep-alive Frequency

Configure the number of seconds for the host to be up for Keep-alive. The default setting is 60 seconds.

TEL URI

If the end device/phone has an assigned PSTN telephone number, this field should be set to “User=Phone”. Then a “User=Phone” parameter will be attached to the Request-Line and TO header in the SIP request to indicate the E.164 number. If set to “Enable”, “Tel:” will be used instead of “SIP:” in the SIP request. The default setting is disabled.

Concurrent Registrations

The maximum allowed number of endpoint registrations to this extension. Default value is 1.

Other Settings

SRTP

Enable SRTP for the call. The default setting is “No”.

Fax Mode

Select Fax mode for this user. The default setting is “None”.

• None: Disable Fax.
• Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under Web GUI🡪Call Features🡪Fax/T.38.

Note: If enabled, Fax Pass-through cannot be used.

ACL Policy

This option controls how the extension can be used on devices within diverse types of network.

• Allow All

Device in any network can register this extension.

• Local Network Address

Only IP addresses in the configured network segments can register to this extension.

Enable T.38 UDPTL

Enable or disable T.38 UDPTL Support.

Skip Trunk Auth

If enabled, users will not need enter the “PIN Set” required by the outbound rule to make outbound calls. The default setting is “No”.

Codec Preference

Select audio and video codec for the extension. The available codecs are: PCMU, PCMA, GSM, AAL2-G.726-32, G.722, G.729, G.723, OPUS, ILBC, ADPCM, LPC10, H.264, H.263 and H.263p. In the selected codec list, users can click on UP or DOWN arrow to adjust the order for the codec priority.

General

Start Extension

Configure the starting extension number of the batch of extensions to be added.

Create Number

Specify the number of extensions to be added. The default setting is 5.

Permission

Assign permission level to the user. The available permissions are “Internal”, “Local”, “National” and “International” from the lowest level to the highest level. The default setting is “Internal”.

Note: Users need to have the same level as or higher level than an outbound rule’s privilege in order to make outbound calls from this rule.

Voicemail

Configure Voicemail. There are three valid options and the default option is “Enable Local Voicemail”.

• Disable Voicemail: Disable Voicemail.
• Enable Local Voicemail: Enable voicemail for the user.

SIP/IAX Password

Configure the SIP/IAX password for the users. Three options are available to create password for the batch of extensions.

• Random Password (enter letter ‘r’) = A random secure password will be automatically generated. It is recommended to use this password for security purpose.
• Enter a password to be used on all the extensions in the batch.

Voicemail Password

Configure the password to access the extension’s voicemail. A randomly generated password is used by default and is highly recommended for security. Only digits are supported.

Ring Timeout

Configure the number of seconds to ring the user before the call is forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified, the default ring timeout is 60 seconds on the UCM6510, which can be configured in the global ring timeout setting under Web GUI🡪PBX Settings🡪General Settings: General Preference.

The valid range is between 5 seconds and 600 seconds.

Note: If the end point also has a ring timeout configured, the actual ring timeout used is the shortest time set by either device.

Auto Record

Enable automatic recording for the calls using this extension. The default setting is disabled. The recording files can be accessed under Web GUI🡪CDR🡪Recording Files.

Skip Voicemail Password Verification

If enabled, users can skip password verification when dialing in via the My Voicemail feature code. This option is disabled by default.

Music On Hold

Select which Music On Hold playlist to suggest to extensions when putting them on hold.

Call Duration Limit

Configure the maximum duration of call-blocking.

Enable LDAP

If enabled, the batch added extensions will be added to LDAP Phonebook PBX list; if disabled, the batch added extensions will be skipped when creating LDAP Phonebook.

IAX Settings

Max Number of Calls

Configure the maximum number of calls allowed for each remote IP address.

Require Call Token

Configure to enable/disable requiring call token. If set to “Auto”, it might lock out users who depend on backward compatibility when peer authentication credentials are shared between physical endpoints. The default setting is “Yes”.

Other Settings

SRTP

Enable SRTP for the call. The default setting is “No”.

Fax Mode

Select Fax Mode for this user. The default setting is “None”.

• None: Disable Fax.
• Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under Web GUI🡪Call Features🡪Fax/T.38.

ACL Policy

This option controls how the extension can be used on devices within diverse types of network.

• Allow All

Device in any network can register this extension.

• Local Network Address

Only IP addresses in the configured network segments can register to this extension.

Skip Trunk Auth

If enable “All”, users do not need to enter password when making an outbound call. If enable “Follow Me”, the call can dial out via follow me without password.

Codec Preference

Select audio and video codec for the extension. The available codecs are: PCMU, PCMA, GSM, AAL2-G.726-32, G.722, G.729, G.723, ILBC, ADPCM, LPC10, H.264, H.263 and H.263p.

Field

Supported values

Extension

Digits

Technology

SIP/SIP(WebRTC)

Enable Voicemail

yes/no/remote

CallerID Number

Digits

SIP/IAX Password

Alphanumeric characters

Voicemail Password

Digits

Skip Voicemail Password Verification

yes/no

Ring Timeout

Empty/ 3 to 600 (in second)

SRTP

yes/no

Fax Mode

None/Fax Detection

Strategy

Allow All/Local Subnet Only/A Specific IP Address

Local Subnet 1

IP address/Mask

Local Subnet 2

IP address/Mask

Local Subnet 3

IP address/Mask

Local Subnet 4

IP address/Mask

Local Subnet 5

IP address/Mask

Local Subnet 6

IP address/Mask

Local Subnet 7

IP address/Mask

Local Subnet 8

IP address/Mask

Local Subnet 9

IP address/Mask

Local Subnet 10

IP address/Mask

Specific IP Address

IP address

Skip Trunk Auth

yes/no/bytime

Codec Preference

PCMU,PCMA,GSM,G.726,G.722,G.729,H.264, ILBC, AAL2-G.726-32, ADPCM, G.723, H.263, H.263p, vp8, opus

Permission

Internal/Local/National/International

NAT

yes/no

DTMF Mode

RFC4733/info/inband/auto

Insecure

Port

Enable Keep-alive

Yes/no

Keep-alive Frequency

Value from 1-3600

AuthID

Alphanumeric value without special characters

TEL URI

Disabled/user=phone/enabled

Call Forward Busy

Digits

Call Forward No Answer

Digits

Call Forward Unconditional

Digits

Support Hot-Desking Mode

Yes/no

Dial Trunk Password

Digits

Disable This Extension

Yes/no

CFU Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

CFN Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

CFB Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Music On Hold

Default/ringbacktone_default

CC Agent Policy

If CC is disabled use: never

If CC is set to normal use: generic

If CC is set to trunk use: native

CC Monitor Policy

Generic/never

CCBS Available Timer

3600/4800

CCNR Available Timer

3600/7200

CC Offer Timer

60/120

CC Max Agents

Value from 1-999

CC Max Monitors

Value from 1-999

Ring simultaneously

Yes/no

External Number

Digits

Time Condition for Ring Simultaneously

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Time Condition for Skip Trunk Auth

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Enable LDAP

Yes/no

Enable T.38 UDPTL

Yes/no

Max Contacts

Values from 1-10

Enable WebRTC

Yes/no

Alert-Info

None/Ring 1/Ring2/Ring3/Ring 4/Ring 5/Ring 6/Ring 7/ Ring 8/Ring 9/Ring 10/bellcore-dr1/bellcore-dr2/ bellcore-dr3/ bellcore-dr4/ bellcore-dr5/custom

Do Not Disturb

Yes/no

DND Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Custom Auto answer

Yes/no

Do Not Disturb Whitelist

Empty/digits

User Password

Alphanumeric characters.

First Name

Alphanumeric without special characters.

Last Name

Alphanumeric without special characters.

Email Address

Email address

Language

Default/en/zh

Phone Number

Digits

Call-Barging Monitor

Extensions allowed to call barging

Seamless Transfer Members

Extensions allowed to seamless transfer

Field

Supported values

Extension

Digits

Technology

IAX

Enable Voicemail

yes/no

CallerID Number

Digits

SIP/IAX Password

Alphanumeric characters

Voicemail Password

Digits

Skip Voicemail Password Verification

yes/no

Ring Timeout

Empty/ 3 to 600 (in second)

SRTP

yes/no

Fax Mode

None/Fax Detection

Strategy

Allow All/Local Subnet Only/A Specific IP Address

Local Subnet 1

IP address/Mask

Local Subnet 2

IP address/Mask

Local Subnet 3

IP address/Mask

Local Subnet 4

IP address/Mask

Local Subnet 5

IP address/Mask

Local Subnet 6

IP address/Mask

Local Subnet 7

IP address/Mask

Local Subnet 8

IP address/Mask

Local Subnet 9

IP address/Mask

Local Subnet 10

IP address/Mask

Specific IP Address

IP address

Skip Trunk Auth

yes/no/bytime

Codec Preference

PCMU,PCMA,GSM,G.726,G.722,G.729,H.264,ILBC,AAL2-G.726-32,ADPCM,G.723,H.263,H.263p,vp8,opus.

Permission

Internal/Local/National/International

NAT

yes/no

Call Forward Busy

Digits

Call Forward No Answer

Digits

Call Forward Unconditional

Digits

Require Call Token

Yes/no/auto

Max Number of Calls

Values from 1-512

Dial Trunk Password

Digits

Disable This Extension

Yes/no

CFU Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

CFN Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

CFB Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Music On Hold

Default/ringbacktone_default

Ring simultaneously

Yes/no

External Number

Digits

Time Condition for Ring Simultaneously

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Time Condition for Skip Trunk Auth

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Enable LDAP

Yes/no

Limit Max time (s)

Empty

Do Not Disturb

Yes/no

DND Time Condition

All time/Office time/out of office time/holiday/out of holiday/out of office time or holiday/specific time

Do Not Disturb Whitelist

Empty/digits

User Password

Alphanumeric characters.

First Name

Alphanumeric without special characters.

Last Name

Alphanumeric without special characters.

Email Address

Email address

Language

Default/en/zh

Phone Number

Digits

Call-Barging Monitor

Extensions allowed to call barging

Seamless Transfer Members

Extensions allowed to seamless transfer

Field

Supported values

Extension

Digits

Technology

FXS

Analog Station

FXS1/FXS2

Enable Voicemail

yes/no

CallerID Number

Digits

Voicemail Password

Digits

Skip Voicemail Password Verification

yes/no

Ring Timeout

Empty/ 3 to 600 (in second)

Auto Record

yes/no

Fax Mode

None/Fax Detection

Skip Trunk Auth

Yes/no/bytime

Permission

Internal/Local/National/International

Call Forward Busy

Digits

Call Forward No Answer

Digits

Call Forward Unconditional

Digits